Usually not too busy, but they take a really inconvenient lunch hour between 1-2. Would be better…read moreif there was more than one person working here so it didn't close down in the middle of the day.

It's been a minute since I've found myself visiting a post office. After this experience I can't…read moreimagine why. I normally don't like to leave negative reviews but this experience left me so disappointed. I had to send a package out for something I sold. I had a prepaid label. Sure I could've dropped it straight in the drop off but I wanted a receipt to have proof I sent it off in case there's any discrepancies later. The staff was very rude. They refused to help me instead referred me over to the kiosk. The kiosk wasn't scanning my package and wouldn't let me get a receipt. Again I got in line for the person to send me back. I told him it didn't work and so he told me he'd meet me at the kiosk. At that point it was like I was asking him to climb Mount Everest or something because I could tell he didn't like I bothered him to do his job. He met me at the kiosk and basically acted like I was an idiot and did everything on the screen I'd done previously. Afterwards I tried scanning the package. It didn't seem to want to scan at first. Finally it scanned and I got my receipt the guy then took off. Horrible customer service! I'll definitely avoid coming to this location next time I need to send something out since no one there clearly wants to be there. I get better service at Walmart sadly.

If I could give less than one star I would. I have tried to reach them by phone mutiple times at…read moredifferent times of the day. They do not answer the phone ever. Several times Ive had tracking show that a package was delivered to the Los Vigils community box and they werent there. One time 5 packages were tracked on the same day. None showed. I filed an APD report and one with USPS. I left letter to the mail carrier informing them with copies of the reports. The day after all 5 packages showed up. 8 full days after tracking showed they arrived. This has occured more than once. Its not to hard to figure who us stealing the packages or not doing their job is it?

Excellent small post office. Very convenient and friendly service…read more A pleasure to use

why don't they answer their phones! I can never get ahold of them! Also, they mix up my mail in the…read morewrong parcel or it goes missing! This is a small community, why all the drama?

I hate going to the post office for the same reasons I hate going to MVD to renew my license. I…read morehate waiting and the employees seem unhappy working there. However my experience today was wonderful. The service was quick and friendly. The postal worker greeted me as I walked in and was cheerful as he assisted all of us in line. I will definitely be back to this location.

This post office is the best one I've been to in New Mexico!…read more Service is super friendly and efficient, so basically you feel like you're anywhere but a post office! It's usually the same gentleman behind the counter, and he answers questions with patience and a smile. The building is very small so there may be a few services this location doesn't do but so far everything we've needed (including sending registered mail) has been a breeze, and they do have P.O. Boxes. The building is actually on 4th Street so its easy access and parking is along the North side, as well as in the lot behind. Note they're closed for lunch from 11:30-12.

Required a passport, my first. Picked up the paperwork here, went home and filled everything out…read moreCollected all the required documentation Then made the appointment back here for the finalization. Arrived a bit early on a Friday afternoon Waited until Susan called us up Super nice lady and very patient Of course i had to get a fresh document and fill it out again because i did it wrong, Susan said "no problem " Happens all the time. Susan took the picture and got everything together to send off Sending original documents is un-nerving But Susan made the whole experience bearable Five stars to Susan. Awesome job!!

horrible service, my mailman leaves packages in the locker and the key won't work. today the key…read morebroke off in the lock and I can't get 3 packages. I have told the mailman it won't work and he said it works for him. Well let him dig the broken key out and deliver my packages. I have called the post office in Rio Rancho about 20 times today and of course no one answers the phone. Terrible Service and NO help!

I was able to get ForEver envelopes i had know idea about them until I visited Virginia you do not…read moreneed a stamp for them just mail them out but they are pricey than a regular envelopes I do not care though it takes the hassle out of needing stamps.....

How many stars can a post office get? I don't know how bout 4. Clerk seemed nice. Place was clean…read moreand not busy which gets props from me. Hate hate hate standing in line at post office. Nice location and easily accessible by parking lot. And it's close to a favorite beer spot of mine. So that's a double plus.

My fav post office to go to, they are always so quick and efficient. On top of offering great…read morecustomer service. I always love to buy unique stamps to mail my nephews cards and they have a variety. Thank you postal workers!

This place is slow, and they suck . Like what are you guys doing? There should not be a huge line…read moreand only 2 old ass people working the counter. Crazy stupid inefficient, get someone over here to help you ffs

It's quite a lovely place from what I remember. I've only been here once or twice, and the quality…read morethat this post office provides is always top notch. Yours truly, Alex B.

Not responsive and still losing mail. We get checks for our business. They have lost checks, sent…read moremail back. Clients will call and tell us they received their check. The checks we undiverable. We have had this P O box for a year. Iam at my wits in? What are we spending money for?

I have been using this post office for 25 years! Love the personal touch customer service. This…read morecustomer has sort of become like family. Love the warm recognition. I'm not just another irritating customer! ;-P. Kudos to a great staff!!!

This is the best USPS office anywhere. They are friendly and professional and there is hardly ever…read morea line.

A great experience!!! Nikkoli turned an errand that I was dreading into a very pleasant experience…read more He was so patient and helpful. He went above and beyond to help me with several returns. He even went out to my car to carry in an additional heavy box. The UPS STORE in Enchanted Hills, Rio Ranch NM is so lucky to have him!!! Thank you again, Nikkoli!! I hope you go far!!! Sincerely, Laurie

Nikkoli couldn't have been more helpful. He made an errand that I was dreading into a very pleasant…read moreexperience!! I had several returns that all combined were very heavy. He even went above and beyond by going out to my car and carrying in an additional heavy box. The whole time he was so patient and told me not to worry, "It's all good", he expressed. I wish all young men were like him. I hope he goes far!! The UPS STORE is lucky to have him!!! Thank you Nikkoli!!! Sincerely, Laurie A