I haven't had an issue with this post office since I moved here two years ago, however, I mailed 20…read morecollege graduation announcements 11 days ago and nobody local or out-of-state has received them. My graduation is Saturday.. I'm 46 and this is really sad as I am so proud of my accomplishment and the RSVP date passed yesterday.

Terrible service. Moved to Rosenberg almost 3 weeks ago. Changed address several weeks ago. I have…read moreonline notifications of mail to be delivered. My mail is NOT being delivered! We have important mail that we need. Was told by contractor that others in our subdivision have complained about not receiving their mail or mail is being placed in the wrong boxes! Very unprofessional! Post office needs to do better, hire staff that can do quality work and who take extra measures to make sure mail is delivered and delivered to the right box! Have gone to post office to complain. Waiting on call from person who delivers mail in our section. If not, back to post office to make a complaint with the supervisor.

Charges more than DOUBLE $$$ than the USPS for flat rate envelope shipping. Drive a couple of…read moremiles down the road to the real post office!

Have used this postal service location for 13yrs. Owner/operator is ALWAYS friendly, professional,…read moreaccurate, gives great suggestions for mailing. We have boxed, she has boxed, priority mailed passports, Xmas gifts, online shopping returns, etc. Mailed by UPS, FedEx, USPS. If go there 10a-2p, usually no lines & open 6days/wk. My church even used mailbox in this store. This is BEST mail station I have used. Thanks for your continued excellent service. Ms Bradshaw

I came to renew my passport here in person for my first adult passport, the clerks were very…read morepatient, helpful, and non condescending. I recommend this place!

I've had SEVERAL PACKAGES LOST and these people don't care . You call the 1-800 number stay on the…read morehold for hours and there's no solution. I've had too much of my mail delivered to the wrong address and my package thrown over the balconies because the mail carriers don't care . I'm here today fighting to find yet ANOTHER lost package and they are in the back of this place laughing. The manager I guess walked away from me because she didn't want to be bothered with my situation. I presented FACTS to her and she could not deal with it. Not my fault my mail was delivered to wrong address. Not to mention this place looks like an unsanitary dump. USPS is constantly increasing prices yet this place looks like it hasn't been cleaned in 30 years.

be careful ordering anything oversized through this postal office. employees on route will cut…read morecorners and mark items as undeliverable because the "mailbox is full." as if they're actually putting a griddle or a juicer in the mailbox... yeah right. What makes someone incapable of delivering a package to the door? I guess that's too much to ask nowadays. they will continue marking undelivered until you are forced to come down to the office yourself and pick it up. the employees who work at the desk are great but the delivery people are awful, lazy and do not treat packages with care when they actually do deliver them. they just smash things into the mailbox and damage anything they can. I would never ship with USPS. better luck with UPS and that's saying A LOT.

If I could have left a 0 I would! HORRIBLE Post office!! Rude employees who obviously don't care at…read moreall about helping you. The overnight bin is always jammed, long lines, longer wait times, and unfriendly staff. Mail has gotten "lost"...and there was a huge news story where postal employees were Stealing mail!

I'm here several times a week. I'm pretty sure every USPS in existence is not drama-free. I've had…read moreworse 'tude at the TXDPS. There isn't much that can be done for you if they lose your package, so I wouldn't bother getting your knickers in a twist. Calling them and filling out a form online is completely useless. I've noticed that they have tried harder this year to help with the long lines during the holidays, and I do appreciate that. Also like how they've finally updated both machines, but I still have to wait in line for my international packages. There is no more separate 'delivery confirmation' in the form of green slips- it's now 'tracking' that is included in new machine-printed shipping labels. I do try my best to come prepared with everything filled out and ready to go so that, with phone in hand, the line is magically shortened by my internet addiction. Also doesn't hurt to smile.

Entirely self service. Dozens of people working here. Zero would come up front to do a simple…read moreaddress change verification that US Postal Service requires. This is the largest postal office I've seen and now I completely understand where my taxpayer dollars go completely down the drain. Absolutely astonishing at a building the size and dozens of people frustrated in the lobby trying to figure out how to use self service items that they offer no assistance whatsoever. Especially when there's closed doors and no way to ring anyone up for service, etc. you'd think someone would have the common sense to check upfront from time to time given the parking lot is full.

Not sure if he's the owner, but the guy at the counter looked like he's just sitting there waiting…read morefor retirement. Didn't look up, didn't offer help, just a poker face the whole time. If he's running a business, he sure doesn't act like it. Zero customer service.

I would absolutely recommend this company to family and friends They were very receptive to my…read moreneeds. They were courteous, friendly and professional. They definitely have a customer for life! Thanks Postal Plus Copy Center for making my life easier in taking care of my service request. The care you exhibited was very valuable in meeting my needs! Thanks for valuing your customers' need!

The best one stop shop. Been dropping of my work items for the last 10+ years. Very friendly…read morestaff. Thank you.

Notary Service Very…read moreconvenient location. Very professional and helpful. Will recommend this location to friends and will definitely return. Thanks so much. KDF

In and out, quick and easy. A bit small, but staff was fairly helpful. Of course I could just have…read morelower standards from what I expect from the post office, but it was the friendliest staffed USPS I've ever been to, at least compared to the ones in NY and NJ.

This is the best Post Office I have ever been to. They're a 5 Star Post Office for a reason!…read more The entire staff is so nice/helpful, it's clean and the line always moves efficiently and quickly. There are like three Post Offices closer to me but I always drive to this one when I need to go. Truly Katy's best kept secret!

Deposited a package and the attendant was very professional and highly knowledgeable. The request…read moreof package being sent was met with good clear communication.

Absolutely the best UPS store around. I have been doing business with this store for many years…read moreand they have always assisted me if I had a problem. So glad they are nearby.

I've been coming here since I was a little kid!…read more The staff is small, only two that I know of, but for that reason both employees remember faces. They are always happy to help me with whatever I need, including finding cheapest rates and boxing up specialty items. They feel like my next door neighbors - they are all so sweet. Thanks for 20+ years of service guys.

This place is the best. I use them exclusively for all my shipping needs which means I never have…read moreto use the post office. Hooray! The owner and employee are soooooo nice; always willing to help, polite and cheerful.