I love this post office! It's so tiny but the men who run it are so kind. I had a package to drop…read moreoff, and I ended up with a page of Hotwheels stamps. The post office is in this tiny building that's so quaint. I swear it doesn't look like a post office. I've not had better service than what I had at the Greenwood facility. I'm seriously going to use them often.

Our letter carrier has not been honest on several occasions. They claimed they attempted to deliver…read morea package and left us a note. There was a 45 minute window between the times I checked the mailbox. First, it was empty and then our mail and you "missed you" notice appeared. During that time we were sitting in our front room with the front door open, and the screen door closed. No one knocked, rang the doorbell or even stepped on our property during that time. So how did the letter carrier miss us? She didn't. She lied. Again. On multiple occasions, we have received a notice that an outgoing package was picked up from our porch when it was still sitting there, forcing me to deliver it to the post office myself. I don't think they should offer a free service picking up packages and then not show up and then lie about it. Our litter carrier has a difficult relationship with the truth. I went to the post office to claim the registered letter that we "missed". The only lady working the counter had no interest in helping me whatsoever. She summoned a supervisor, who is actually quite helpful. I can see why he is the supervisor. He met me with empathy and assured me that this was not the policy of the US Postal Service. He also said that he would speak with the letter carrier regarding our situation. So far, so good. Nothing has come up since, but it's only been a few weeks. I hope that there are no issues going forward.

Mail consistently delivered to the wrong address. They do not answer phone during business hours…read more Some of the mail we have sent from this location never reached its intended destination. Your tax dollars are not being spent wisely at this particular location. USPS needs to correct the issues at the Rice Road location or shudder.

Ok this 1.7 stars needs to get a couple extra stars. The old grumps are almost all gone. The nice…read morefellow that helped me was great and super nice. No issues. Just great service. So let's get there stars up!! Good to go

Best Post Office in Missouri, they are fast, friendly and helpful. I have never waited in line for…read moremore than a few minutes and that was during the holiday season. I wish other Post Offices took care of you like this one. Thank you!!!!

Great Post Office!! I drive over from Lee's Summit because they are always quick and professional…read morein Grandview. Always enough staff working. Very efficient.

I had appointment for my son's passport at 10:15am so…read moreSaturday 8, We got there at 10am . We wait on the line for our turn when was our turn I explained about we had appointment so the person who was take care of us asked at the manager if I had appointment she asked me what is your last name I told her my last name and she said so rude you don't have appointment I said yes I do she replied you don't have appointments if you don't have confirmation number and they called next person in line so I had to go back to the line to wait for my turn to show my confirmation number . The manager needs better training for customer service for better service. She supposedly is a professional. (Grandview post office)

I honestly wish I could give zero stars, but we all know that it's not an option. Every single…read moreencounter I've ever had at this post office has been nothing short of hell. They have the same guy there with the worst attitude I've ever seen in my life , that is working in a professional setting ! he does not know what he is doing or is targeting me so I will not receive my mail! I put in a grievance with his manager and nothing was done because of course the manager took his side even though I'm not receiving my mail which I believe iBe some type of illegal activity that I will legally handle at some point. I am not sure why he is getting away with not letting me receive my mail as well as everybody else inside of this post office . if i were you, I would move far the fuck away from HICKMAN MILLS !! unless you want to be treated less than human and with the most disrespect you've ever seen in your entire life . it is mind bottling to me how you are supposed to be receiving mail and want to play the dozens and somehow they are getting away with it but hey, we do live in the United States and they do work for the government. I'm not sure why I expected anything more from them.

This place doesn't even deserve 1star. The manger lady w long grey hair is a bitch. I walked in at…read moreher yelling at a lady and by the time I left she was yelling at me to kick me out because my Jackson county collecter mail was retired to me. That's their fault. She would apologize she told me it's not her problem. I guess u don't have to have costumer service skills to work there. Retire old lady!

This is the best post office I have been to in the Kansas City area! The service is always quick…read moreand efficient and kind. Sure, you always get stuck in a line at the post office, but that happens everywhere. The employees here are efficient and helpful. This post office is super clean and well-stocked, and there is tons of parking! Many of the post office locations closer to the city lack parking in busy times, so I love stopping here on my way home from work in Grandview. I highly recommend using this USPS location if you're close by. Of course they close early like all the branches, but I have never spent more than 15 mins waiting here.

Terrible place with no customer service. Two women who were…read morevery disrespectful and dismissive closed the building early. I made an appointment to get my passport application turned in, and when I arrived all the doors to the passport offices were locked. So I tried to call and no answer... Then I walk inside and two women -with no customer service training- just stare at me tapping the window. Another woman walks in with her kids and asks me why the doors are locked if we have an appointment. Finally when a lady walks out she is very dismissive and says "your appointments have been canceled" to both of us and says we need to reschedule. We both look at each other and say we have appointments.... They would not let me get my passport done and it was very clear they were not trying to help anyone else. Don't visit this office if you're looking for help.

They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more