Lady who works here is extremely rude. I showed up for a passport appointment and before I even…read morefinished telling her what I was there for she laughed in my face and told me they don't do passports appointments during my allotted time. She kept snapping at me that I was at the wrong place when I had a CONFIRMATION IMAGE from USPS with all the correct information. Obviously something was mixed up through the online portal but she was a total witch about it.

I urge everyone to help eliminate the USPS. Thank God for the computer. We do not owe these…read moreemployees jobs or retirement checks! I am never going to willfully give them another penny! The employees feel as though they are entitled. The USPS is a tax burden for all Americans! Doing business with them is a big mistake! They are rude, incompetent, and never at fault. The computer has bankrupted them. They must be eliminated! I will contact all senders so the USPS will be eliminated from my business.

They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more

Great Post Office!! I drive over from Lee's Summit because they are always quick and professional…read morein Grandview. Always enough staff working. Very efficient.

I had appointment for my son's passport at 10:15am so…read moreSaturday 8, We got there at 10am . We wait on the line for our turn when was our turn I explained about we had appointment so the person who was take care of us asked at the manager if I had appointment she asked me what is your last name I told her my last name and she said so rude you don't have appointment I said yes I do she replied you don't have appointments if you don't have confirmation number and they called next person in line so I had to go back to the line to wait for my turn to show my confirmation number . The manager needs better training for customer service for better service. She supposedly is a professional. (Grandview post office)

Ok this 1.7 stars needs to get a couple extra stars. The old grumps are almost all gone. The nice…read morefellow that helped me was great and super nice. No issues. Just great service. So let's get there stars up!! Good to go

Best Post Office in Missouri, they are fast, friendly and helpful. I have never waited in line for…read moremore than a few minutes and that was during the holiday season. I wish other Post Offices took care of you like this one. Thank you!!!!

Our letter carrier has not been honest on several occasions. They claimed they attempted to deliver…read morea package and left us a note. There was a 45 minute window between the times I checked the mailbox. First, it was empty and then our mail and you "missed you" notice appeared. During that time we were sitting in our front room with the front door open, and the screen door closed. No one knocked, rang the doorbell or even stepped on our property during that time. So how did the letter carrier miss us? She didn't. She lied. Again. On multiple occasions, we have received a notice that an outgoing package was picked up from our porch when it was still sitting there, forcing me to deliver it to the post office myself. I don't think they should offer a free service picking up packages and then not show up and then lie about it. Our litter carrier has a difficult relationship with the truth. I went to the post office to claim the registered letter that we "missed". The only lady working the counter had no interest in helping me whatsoever. She summoned a supervisor, who is actually quite helpful. I can see why he is the supervisor. He met me with empathy and assured me that this was not the policy of the US Postal Service. He also said that he would speak with the letter carrier regarding our situation. So far, so good. Nothing has come up since, but it's only been a few weeks. I hope that there are no issues going forward.

Mail consistently delivered to the wrong address. They do not answer phone during business hours…read more Some of the mail we have sent from this location never reached its intended destination. Your tax dollars are not being spent wisely at this particular location. USPS needs to correct the issues at the Rice Road location or shudder.

There's a first for everything: just filed a complaint to the office of the inspector general…read more I fear retaliation for simply wanting to find a priority package, where the usps tracking specifically states it was out for delivery, never redacted, just local reps saying that its' impossible and that I am wrong; despite referencing their screens in their system. The attached picture is today: 5/29....The office refuses to assist.

They are the worst from the bottom to the top of the totem pole, it seemed like it took the worker…read morenearly an hour for her to compete the application for a PO box I purchased rental of for three months. It was paid for by me but also unusable by me. When I went in to check the box, the key would not work. When I went in to discuss, they told me I had no box and no app on file, when I took my proof in to show them taking the funds out of my account to pay for it,they threatened to call the police on me. I never got a dime of my money back, I finally had to give up because when I complained to the main office, they said there was nothing they could do about it. how can you not help in loosing all faith in govrxxxxxnt when you cant trust anyone in it. From the bottom on up...

Going to the post-office around the holidays is about as fun as a trip to the DMV. However, this…read moreearns HIGH marks and largely based on customer service. You kind of have to thread the needle here as I believe their hours have shifted to noon-4 pm during the workweek. Fortunately I was here for work during the workday to ship out some work items, so it all...worked out! Vibes were great. Parking right out front. Friendly service chatting it up. She helped guide me to the most affordable option, loaned me scissors and a marker for my little project packages, and I took my merry time getting everything in order off to the side. It took me about 15 minutes off to the side, and the clerk kept her positive energy with every customer that trickled through. She even found me a surprise book of holiday stamps I was hoping for that she thought they were out of. So basically, if these packages make it anywhere close to on time, I'm giving this place five stars. It's close, friendly despite the holiday rush, and altogether much better than I expected.

A friendly staff here helps. The parking in back is okay,…read morebut the street parking stinks. There is also a size restriction on packages you can drop in the wall out front... the Waldo location at Gregory and Wyandotte has a bigger one if you drop off a lot of prepaid packages like I do.

This is the Martin City Post office, located near Suburban Lawn and Garden. It seems little known,…read moreso it only tends to have a medium sized line versus the long waits at other post offices. Still, those who know of it do use this place, including me. As you might expect, it's your standard USPS place, but the fact I can actually get in and out within a limited amount of time graduates it to 4 stars.

Martin City post office has been my location for 20+ years, with very hit-or-miss quality of…read moreservice. With its recent "temporary" closure during overnight hours that was not communicated to the public, it really seems like an overall USPS issue - its entire system continues to crumble. I have finally chosen to permanently switch to another location (until IT closes too). Really feels like, "Well, the USPS had a good run" may be coming for the whole enterprise.

Hello, I would just like to thank Eric Courp Owner of the…read moreUSPS Stores in Brookside and the Plaza location for the wonderful friendly service that I have received for the past few years. As a business owner mail box user and address. Eric did not charge any late fees for the mail box. Kudos and keep up the good work. Best Regards Valerie Hughes

I previously had good people helping me at the register and then suddenly I was met with completely…read moreignorant workers at the register who put arbitrary measurements and ridiculous quotes for small boxes. Dear FedEx, GET YOUR ŚH IT TOGETHER! Your a multi billionaire dollar corporation who can't even provide your customers good service. I literally have your employees complaining about there wages to me, like how can it get that bad and you still turn a blind eye.

the gentlemen working at the front was very nice and helpful. everything went quickly and smoothly.read more