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Kansas City, MO

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US Post Office

5.0 (1 review)
Closed • 8:30 am - 12:30 pm

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2 years ago

Stopped by here on an early Saturday morning and got great and speedy service. Entrance for vehicles is a bit odd but that's okay.

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FedEx Office Print & Ship Center - Entrance from the corner of 11th and Walnut

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I love having this location as my go to for Shipping ( Returns ) and Printing…read more This morning, i needed to mail back my Google Fiber Equipment. They ( G-Fiber ) emailed me the return label. I printed it and walked into FedEx. Rosa is awesome. She walked me over to the self service kiosk and showed me how to take care if it ( so next time i can if I'd prefer ). She then got me two receipts with tracking numbers. I prefer to go to a location to get a receipt versus a drop box. Several Years ago i wanted glossy pictures printed and they easily helped me out. There is usually street parking nearby.

For one thing, Fedex won't bother to knock on a door. I also tried to reset my password to manage a…read moredelivery. You are supposed to enter a verification code and there are options such as: EMAIL TEXT OR CALL ME I did not receive any response and I was locked out of my stupid account. The package that I am waiting on has been delayed for 3 days according to FedEx only to find out, that they have set today's delivery attempt as the FINAL ATTEMPT. I actually did receive a missed you tag, today. I just don't understand why the delivery person DOES NOT KNOCK AND JUST PUTS A FREAKING MISSED TAG. Yes, I do live in a security building; HOWEVER, My living room window is above the entrance door and open, but the delivery person didn't knock. I also have delivery instructions that had my phone number to gain entrance, but the directions were not followed.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(25 reviews)

Westport

Edit: 6/7/2024 @ 650pm…read moreJEFF fixed my problem immediately & in 2 minutes. He was apologetic & made my day smoother. Gonna change my 1 start to a 5 real quick.. I go to this location OFTEN for work. This is the closest location to my studio. So I can attest that they are CONSTANTLY messing up. I get it, they dont get paid well, its corporate. Okay cool if you mess up, fine i understand we are humans. This last time, I ordered all my paperworks for a work training & had to go out of town that night. I realized once I'm there I'm missing half of a document (40 pages total) after spending $100+ for people to always be messing up your order. My fault for not checking immediately but i had up to 300 pages worth of documents so yeah idk if theres 40 pages missing from a manual that I've never even seen myself. But must your employees make it so DIFFICULT for me to get what I need FROM THEIR MISTAKES? Im already wasting my time from them messing up but this manager told me i had to bring the physical copy even though thats not what she said on the phone. I honestly HATE it here. Please somebody local make a paper company to replace this dumpster of a location called fedex in WESTPORT.

Customer assistance is great…read more I was there to use the self-service copy machine but for scanning a series of documents. Started off fine until it mis scanned one of my documents. It only has one option and that's to start scanning completely over. On top of that, I was about to go over the pre authorized amount to my card and that stopped the job. Not a very efficient process or machine at all.

US Post Office - postoffices - Updated October 2026

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