Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

If you are shipping something here, be sure to bring cash. No plastic! I have been the girl…read morescrounging up quarters and nickels at the counter to get my mail moving, BUT IT IS SO WORTH IT. The woman who runs Mail Service is extremely pleasant and determined to help her customers save money. Unlike nearby post offices, there is hardly ever a line full of cranky people. I highly recommend this business, even though the cash-only thing can be a hassle.

This is my Go-To location for mailing packages and important documents. The woman who runs this…read moreplace is just amazing! I forgot to bring cash or check one time (they don't take cards, unfortunately) and she knew I was in a bind, so she covered the cost for me and said I could just pay her back! How incredibly kind is that?! Also, there's never a line and you can use almost any mailing/shipping service there (UPS, USPS, FedEx). I highly recommend this place.

Jason (the manager) was SOOO EXTREMELY HELPFUL! I was having problems accessing a Word document to…read moreprint up so I brought my computer in to get some assistance. Jason was so patient and helpful, never once exasperated with my needs and request. He quickly found the document and was able to print up exactly what I needed. I also had some pictures on this same old dinosaur of a laptop that I wanted printed up. He was also able to locate them and print up exactly what I wanted in two different sizes. He patiently spent an exorbitant amount of time helping me, never once making me feel like I was taking up too much of his time, just very friendly and so extremely helpful! He also has an incredible sense of humor and kept me in stitches the entire time! My kind of person! And he was also having a rough morning dealing with an issue with the front door, but rolled with the punches and tended to all the customers with professionalism and speed. What began as a very frustrating morning for me at home trying to find and print up the document I needed quickly, became a truly enjoyable visit to FedEx, lol. Jason's superior management skills, attitude, and personality completely changed my day around! He was also super helpful sending the package out with the documents I needed delivered the next day! I cannot say enough about Jason and this location! Service, management and personalities were spot on, especially given that they were also having a frustrating morning! Epic experience! Thank you so much Jason for making my visit so terrific that I wanted to take the time to write a review! It's not often (especially nowadays) that you find such great customer service! Keep up the excellent work!

This FedEx came in clutch for me recently when I was on my way to an event and remembered I had…read moreforgotten to bring with me some things that needed to be printed. I saw this FedEx nearby and like a beacon of hope it guided me to a printer. I'm a big fan of the FedEx print and go system so from the parking lot I was able to email the document to their system and by the time I walked up to the printer I had my confirmation code to print. I was in and out in less than 5 minutes and only 10 minutes behind schedule overall for the whole stop. Overall it was really about as good as it could have gone. 4/5 stars mostly because the parking lot is a nightmare. I was in a hurry and trying to get a spot I could quickly get in and out of when I was basically cut off by an actual FedEx truck that in the end took up TWO spots to park and load, then trying to leave I was blocked my several folks simply because they were waiting to drive by... because this parking lot is so poorly designed. At any rate - it's a clean FedEx. Very small, but efficient. If you need to print something it's not a bad stop in a busy part of south OP.

The staff is amazing! They really know what customers needs are,…read more They get to know every box holder, and we get to know them. Trust me, I know what I'm talking about- I've been a box holder for 27 years!!

I love MY UPS Store in Watts Mill! Who loves a shipper? A place to mail boxes? That kind of…read moreexciting store?! Me! They are nice nice nice friendly people. They stick out all the questions they hear all the time and even when $130 and $59 are not worth it to get $10 earrings to Norfolk they cheerfully charge me $13 no prob and do I want some postage stamps? Well not yet but now - - we know ya doTHAT! Great nice dudes who make this box shipping task easy.

Unfriendly store. Walked in at 6:59 and "open" sign was on and was snapped at for being closed. The…read moreother store further south is much nicer store and more pleasant to deal with. I'll avoid this one going forward.

I rarely leave bad reviews, but I do so if an owner or manager of a business is intentionally being…read morerude / hostile, or if the experience is horrendous and said people don't try to fix it, and don't seem to care. - I have 30 years of customer service experience: retail, restaurant, grocery, and my own business. I've worked in almost every position from dishwasher to owner/manager. I'm literally a customer service expert. - I look grungy today (hat, hoodie, jeans and sneaks), because I'm mostly working from home & just running a few quick errands. I'm guessing that I was treated the way that I was, because I didn't look important enough to matter to the employee (who might have been the manager since his name tag looked different than the first employee's), but I didn't stick around long enough to find out. - If I have an Amazon return, I'll typically go to the Kohl's or one of the UPS stores near me in Olathe (where they are super friendly and helpful). The few times I've used UPS, I've printed off my own label and attached it, as the instructions say, so I have zero experience as to what to expect if I ask them to print it off for me. Actual experience: I left my house with something I needed to return to Amazon, before I had actually done the return online. I was in South OP / Leawood area, and since the Amazon choices included UPS, it said $0, and there was one right around the corner, I chose that. I went into the UPS Store off 135th & Metcalf, and told the first employee that I had an Amazon return, and that I didn't have a copy of the return label, and asked if I could email it and they'd be able to quickly print it off for me. He said, "Sure. Send it to this address", pointed to a label, and didn't say a word about it costing $. The other employee goes to a PC and asks if it's my name, and then says, "Your print is coming out right behind you". I was surprised that it was coming out of a huge printer behind me in the store, as I don't use UPS for anything other than shipping. I put the piece of paper down on top of the box I brought in, said thank you, and started to walk away. He said, "That'll be $1..." (whatever change, I didn't hear because he said it quietly and I was already 10' away). I turned back and asked, "I'm sorry, what"? He then repeated the price, and said, "You have to pay for prints". I then started to try to have a conversation with him, but he immediately began interrupting me and talking over me. My sentences below are what I was trying to say, but each time he cut me off after only 3-4 words. - Me: "I didn't know you were going to charge to print off the Amazon label, as it says free on Amazon". - Him: "We are a printing store, we charge for prints". - Me: "I'm not doing a printing order, I just asked him if he could print the label off for me, and he said yes and didn't say anything about $". - Him: "If you don't want to pay for prints, you shouldn't come to a printing store and ask for prints". - Me: "I didn't. I'm not "here for prints", I'm returning this. I usually return at Kohls and..." - Him: "We are not Kohls, they are a retail store. We are UPS, we are a printing store". - Me: "Can you please stop interrupting me..." - Him: keeps interrupting and starts rambling on about various "printing store" things. - Me: "Can you please stop talking over me. I'm trying to have a conversation with you". - He just keeps on going and starts talking louder so I can't be heard. - Me: "never mind, this is ridiculous", and I pick up my box and started walking out. From 10' behind me, as I'm already by the door, he says, "If you don't want to pay, you can get out"! The hostility and rudeness was beyond what I've experienced in a long time. I don't know if he was having a bad day, if someone else had been rude to him so he was taking it out on me, if he's annoyed with being an Amazon return location and chose to take it out on me, or what. But, you don't ever treat people that way for no reason, especially if you are in a customer service position. I will definitely not use that location again!

Prints are more than twice what WalMart charges and have far less color and pop. I wish I would…read morehave listened to my wife but I didn't think Walmart could do bigger than 8x10. They do. Heartland 8x10 $5.99, Walmart colorful 8x10 $2.94! I went to heartland twice and spent $115 before I decided to try Walmart. I got way more 8x10's and 11x14 with more color for $41! Listen to your wife! Walmart on left, heartland in right! Now have to pay Walmart to do everything again!

Been using the place for a while for camera and photo printing needs. They are always very helpful…read moreand friendly. I recently had a family photo session with a photographer and bought the CD of prints to use, and sadly a family member was unable to make the session last minute...so...yep, I had a high resolution photo of the missing person photoshopped into a couple of the family portrait shots and it looks great! They took great time and detail to perfect the lighting, color and proportion to make it look like they were really there. Great place for quick prints off phones, but is best to load them on a flash drive to bring in as our phones have so many pics it takes a long time to load on kiosks...plus it prevents you siting there for hours sorting thru pics while others are waiting...

I used this service about 1 year ago. Very pleased! My son needed a notary to go to his doctor's…read moreoffice.

Responded that they could not help that's a plus overall good response and friendly overallread more

I needed to purchase a VERY LAST minute 1000 pts for my Godson's Senior night! I reached out to…read morelocal shops in.our hometown and no one could assist! I googled 1000 pts ball and Creative Laser Solutions was the first company that popped up, I called, Ms. K. answered the phone, she was great to speak with, fees were EXTREMELY REASONABLE especially to create the ball and express shipping to the West Coast!! I had to make last minute edits per his Coach (lol) and the ball STILL arrived the day before his event!! I will DEFINITELY use this company again, oh and T.J. is the BOMB! T.J. designed the ball!! Thank you Creative Laser Solutions, you made my kiddos senior night EXTRA SPECIAL!! Blessings... Ms. D.

Really impressed with the diligent effort their team went through to get my order printed and…read moredelivered. Thank you Kay and TJ! Heather Hambrick

Staff was very friendly & helpful!! We did an Amazon return - a microwave- and it didn't quite fit…read morein the box the way it did when it arrived. The staff took care of making sure it was tapped up & ready to ship!

My visit at this UPS Store was a quick one. I've become addicted to my Nespresso and something I…read morelove about the Nespresso brand is their commitment to recycling. They will actually send you for free recycling bags that are already pre-addressed and you just have to drop them off at a UPS Store to ship. The only issue with this for me is that I tend to end up with a few of these bags filled to the brim with used pods sitting in my car until the whole car smells of stale coffee and only then do I end up searching frantically for the closest UPS Store. That was the exact scenario a few weeks ago when I landed here. Overall there isn't much to report about this location, it's a very standard UPS store. When I popped in the gal working knew exactly that I was just dropping off Nespresso pods and happily took them from me and I was on my way. I already have a full bag at home again so you know I'll be back soon!

super friendly employees. return was fast and easy. In and out in under 3 minutes. so fast I had…read moretime to write this review.

the pic of the mail tub was left outside doors to Springs living apt complex. A resident found. Our…read moremailcarrier in zip code 66223 has left mail in wrong boxes numerous times. Another resident received my clear Ks car title in their mailbox...lucky for me they brought it to me. Post man never wears a uniform.