Despite the seemingly dying need for snail mail, I've always had positive experiences with the…read morestaff here. It's a small location but very busy. I've had a PO Box here before and the service is nice and convenient. They have a text alert notification now for when you get mail. Granted even when it's junk mail you get notified. :-) What I don't like is the entry into the parking from 151st was designed rather narrow. You have to be careful if you are trying to enter when a vehicle is waiting to exit.

super friendly employees. return was fast and easy. In and out in under 3 minutes. so fast I had…read moretime to write this review.

Just slow I moved from leawood paid to get my mail to new address.This silly post office did not…read morefix their mistake.Sent my items to.old address where I called the new owner who was very rude,Just to ask him did he send it to the post office he took it back.I called usps they assured me they found my package and will be sent to my new address,Here it is over a month and I don't have my items .And all they can say is sorry.Do not do business with these people.

Even by post office standards, this place is dark, basic and run down. But you expect that. It's a…read morepost office. It's small, and can get cramped during busy times. However, the staff here are among the friendlier staff at USPS locations that I have come across...so they have that going for them. Parking here is odd. You'll see it when you come. Small lot, and a weird layout. Just be careful. And the location is odd too...I never knew it was here, tucked down a side street well off of Roe.

This bunch of USPS staff works hard to do their job with poise and courtesy. Never met a grouchy…read moreperson here. IF there's a line they don't rush people and still seem to keep a steady quick pace. C'mon. It works like a USPS. MANY elderly customers but no rude attitudes to questions or confusion. As we age we may even better appreciate how sweet people are here!

It seems that everyone always think to go to the post office at the same time! It doesn't matter…read morewhat post office location you go to, Alaska, Ohio or Missouri all are are the same; long lines. What makes the difference when you visit a place that is busy & possibly has a long wait is customer service. How you handle your patrons I'd a major deal for me. I always have to take that into account with any dealing that I have at an establishment. Well, this location was spot on with great customer service & team work. I personally have never witnessed this with a post office. I arrive on a Tuesday after a holiday with hopes that everyone would be back to work & lines would be short. WRONG. I also was not in the best of moods because I had been trying to accomplish my business for months at the location near me. I was then sent to another location & finally ended at this location. I called to verify what I was told & this location actually ANSWERED the phones! The phones didn't ring forever either! As I waiting in the long line, I witnessed the perfessional behavior of the clerks as they had to deal with all types of personalities. Even when things got hostile & one of the computers went down they remained professional. One lady from the back came up to help by taking passport people & getting everything in order then another lady rang you up. One gentleman called people to the back if you needed your passport photo taken & then you went back in line. This location of employees did their best with what they had & streamlined the process as much as possible. Great job Grandview Postal employees you are the exception & not the rule.

Great Post Office!! I drive over from Lee's Summit because they are always quick and professional…read morein Grandview. Always enough staff working. Very efficient.

This is my backup post office because they have later hours…read more I think just like the DMV the PO is going to be complained about no matter what. I gave them 5 stars but would say they're not perfect due to staffing shortages but that's not anything they can control. The people who have been in charge in DC for most of the past decade have been trying to destroy them. I've always had good service here. I've had to wait because they only have one window open but that's the worst that's happened. The employees have been very nice and helpful. I'm really grateful to have an option that isn't owned by a big corporation and billionaires!

I grew up near this post office and frequented it a ton when I was in grade school in the area…read more Flash forward to 2025 and I had a package to return via USPS. I have to say first and foremost that making a return from an online seller is one of my least favorite things to do, I dislike it even more when they partner with USPS as the lines are usually long, I never know if it's going to be a hassle, etc. On this Saturday in particular I first tried the Post Office location near my house (which I loathe), but it was closed. A little worried I was going to have to wait until Monday, further delaying my refund, I went online and saw that this location was open until 5pm. I decided to give it a go and down the street I drove. Walking in was nostalgic for me and I was expecting a huge line, afterall it was a weekend in November. I was shocked to find only one other person in line ahead of me and I was up at the front in less than two minutes. The gal working was the kindest postal worker I've encountered in years. She was able to scan my QR code and get my package out the door quickly. Nothing super remarkable about this experience, but it was one of the better ones I've had lately at a USPS. If my local one continues to go downhill I might make the 10 minute drive to this one in the future.

I just went there again. They always leave only one person to run the long lines and now they put…read moreup curtains so you no longer see that they are not working in the back and not helping. The only time you see them is when they are about to close. Then they come out to just take easy orders like picking up mail or dropping off. Management is horrible there and they don't mind leaving that one employee (usually the last one through the door of employment) to do all while they do zero. They run out of things like stamps etc. I felt like I was in line at a communist country. And management's arrogance over nothing is unmatched. I always feel sorry for that one employee left with zero help. Shame on management at this office. You are horrible and should not even been ever promoted nor paid as you don't do anything to help your employees it customers.

One of the best USPS locations I've ever been to. While the building is old and nothing fancy, the…read morelines are always short and the workers are so kind and helpful. We have a PO Box there, so we frequent this location for mail, packages, and other things. It's always a pleasure at this location.

Needs to have passport service. The population in the area warrants it. Otherwise we have to…read moretravel further.

If I could give 0 stars I would. We moved here 12 months ago and they started forwarding OUR mail…read moreto previous resident. We have stopped by or called over a dozen times and nothing changes.

I honestly wish I could give zero stars, but we all know that it's not an option. Every single…read moreencounter I've ever had at this post office has been nothing short of hell. They have the same guy there with the worst attitude I've ever seen in my life , that is working in a professional setting ! he does not know what he is doing or is targeting me so I will not receive my mail! I put in a grievance with his manager and nothing was done because of course the manager took his side even though I'm not receiving my mail which I believe iBe some type of illegal activity that I will legally handle at some point. I am not sure why he is getting away with not letting me receive my mail as well as everybody else inside of this post office . if i were you, I would move far the fuck away from HICKMAN MILLS !! unless you want to be treated less than human and with the most disrespect you've ever seen in your entire life . it is mind bottling to me how you are supposed to be receiving mail and want to play the dozens and somehow they are getting away with it but hey, we do live in the United States and they do work for the government. I'm not sure why I expected anything more from them.

This place doesn't even deserve 1star. The manger lady w long grey hair is a bitch. I walked in at…read moreher yelling at a lady and by the time I left she was yelling at me to kick me out because my Jackson county collecter mail was retired to me. That's their fault. She would apologize she told me it's not her problem. I guess u don't have to have costumer service skills to work there. Retire old lady!

Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

If you are shipping something here, be sure to bring cash. No plastic! I have been the girl…read morescrounging up quarters and nickels at the counter to get my mail moving, BUT IT IS SO WORTH IT. The woman who runs Mail Service is extremely pleasant and determined to help her customers save money. Unlike nearby post offices, there is hardly ever a line full of cranky people. I highly recommend this business, even though the cash-only thing can be a hassle.

This is my Go-To location for mailing packages and important documents. The woman who runs this…read moreplace is just amazing! I forgot to bring cash or check one time (they don't take cards, unfortunately) and she knew I was in a bind, so she covered the cost for me and said I could just pay her back! How incredibly kind is that?! Also, there's never a line and you can use almost any mailing/shipping service there (UPS, USPS, FedEx). I highly recommend this place.