The local postmaster has decided to cut corners with two recent changes.
Firstly, the postmaster has instructed carriers to make no effort to deliver a parcel even to apartment buildings with private doors, leaving behind redelivery forms (PS #3849) with obnoxious labels reading, "Apts. do not provide secure location for package delivery. We only go to door if signature is required. Pick up at location on the back on slip. PICK UP...PICK UP...PICK UP." There is no difference in security between a standalone home and a multiple dwelling building with private doors to each unit. The mail carrier serving 66223-R032 is particularly lazy, or from the postmaster's point of view, obedient.
Secondly, the postmaster has instructed carriers to make no attempt to deliver held mail after the hold expires, even though the USPS makes delivery an option. Because of the postmaster's ineptitude, customers receive no notification that they must collect their mail at the Oxford Carrier Annex. Instead, customers must visit a post office, wait in line to request a clerk's assistance in tracking down their mail, only to be told that they must now travel to the Oxford Carrier Annex to retrieve their mail. The clerks are upset about this as well, since it wastes their time.
If the postmaster feels entitled to make these changes with no public comment, what's next? Will the postmaster instruct carriers to throw away heavy parcels, or send them to the Mail Recovery Center for resale? Throw away the mail of customers that complain?
The people that might know where this ends are:
Kimberly K. Silance
Shamera Malekyar
Eric E. Henry read more