Ok this 1.7 stars needs to get a couple extra stars. The old grumps are almost all gone. The nice…read morefellow that helped me was great and super nice. No issues. Just great service. So let's get there stars up!! Good to go

Best Post Office in Missouri, they are fast, friendly and helpful. I have never waited in line for…read moremore than a few minutes and that was during the holiday season. I wish other Post Offices took care of you like this one. Thank you!!!!

The postal lady or clerk #33 was friendly happy and was very enjoyable to watch with others. This…read moreworld has been very hard and I got to see how kind and wonderful she was. I'm usually the one lending a helping hand and I got to receive kindness from her today and it really touched my heart to see kind and helping each other out in times of need and I want to thank her and make sure to give a kind hand to her when I can she showed me that there are great people still in this world. Thank you for extending your hand. God bless you and you have made my day so wonderful. She's a one of a kind.

Wish I could put 0 stars. I just went in with a change of address issue. Sandy was extremely rude…read more She stared off by just letting me know I did it wrong. I explained to her what options I chose online and she let me know that wasn't an option. I said but it was. She said on my 8 years of working here you are the first person to ever say that. I said well is there someone or somewhere that we can submit a complaint that for online address changes that what I clicked, shouldn't be an option. She said no. I said I can't be the only one to click that. She then repeated that isn't an option. Finally another worker came over and asked what was going on. She started to explain but then changed what she said to me. So I corrected her and said no, you said that wasn't an option. Basically calling me a liar and making me feel crazy. So I said I'll pull it up and show you. At this point I need you to know that is an option so in case another person comes in. She waited. And there it was. She goes if you click it, it won't let you proceed. I showed her that actually it does. I did apologize many times during saying I know the system isn't her issue. But her attitude is. Did she apologize for her attitude or for being wrong and making me feel crazy? Of course not!

My only gripe is when I have a package that will not fit in my mailbox and sometimes they leave it…read moreat my door without ringing the door bell. I'm retired and have the luxury of staying home if I'm expecting a package. This almost became a bigger issue when they did this on a day forecast for rain. The box had heating system air filters. Luckily it didn't rain too hard or those filters could have been ruined. -2 stars I've had only one issue with mail not being delivered in my 5 years at this address. When I called they confirmed with their GPS that the mailman did reach the correct location and sent a guy out to check the other mailboxes and go door to door to ask the other residents if they had it. It was in the mailbox above mine. This was resolved within 30 minutes of me calling. +1 star

The USPS employee at desk could not have been ruder. She was dismissive of my issue that their…read moreIncompetent postal delivery worker created. I would give them zero stars if available. All of these freeloading government workers need to be fired and the postal service privatized. Also, on a separate issue, since when does it take 15 days to deliver a first class letter?

I don't know why I even bothered to try the BS office, other than I didn't think I would make it…read moreout to Grain Valley before they closed. I should have known better. The BS office is dirty with rude staff, but Grain Valley is always clean and the staff here is very nice and always have smiles on their faces. I have never had a bad experience here at the Grain Valley branch. Any time I have come in for in-person errands they have been friendly and helpful. I wish my incoming packages could come through Grain Valley as well!

I sell on eBay and frequently mail packages from the Grain Valley post office. I have been using…read morethis post office several times a week for over 11 years, since I moved to Missouri from a lifetime in California. I have never had any issues or a problems at the Grain Valley Usps. There is rarely a line and the employees are always extremely courteous and helpful. I love my small town Grain Valley Post Office. We are fortunate to have it. Thank you to everyone who works there. You do an outstanding job! ~K. Sarna

first lost package someone tore the box, cut out the old mailing label and put it on a new one,…read moredamaged and lost items and didnt report it opened or damaged in transit. Lost mail for over 2 weeks. hmm wonder why. They tossed or should i say threw all the stuff back in the new box. JERKS! second lost package all in one month . Went to kcmo then indep then kcks then back to sender then back to kcmo looped I went in to check and they couldnt tell me where it was even with tracking. I said I did a missing package. The laughed and smerked and said that wont do any good. What a bunch of JERKS! im telling everyone not to mail through USPS they even said they dont have enough people to unload the trucks.

I am new from Nashville. I have only mailed something from there three times. Two were priority…read moremail and was regular. Both priority packages took 2-3 weeks to get to the destination. The last one was regular on monday the 27th. Today it just left the 30th and scanned at the kc distribution center. So for 3-4 days it sat someplace in the facility. Supposed to be delivered in SC today. Not still be in KC. Last time I use USPS.

Worst service ever, postal workers are either high all the time or can't read numbers, either way…read morewe need new workers as we aren't receiving mail or packages and they dont care.

The staff here are just so rude and act lice you're bothering them. I brought up mail from my new…read moreplace from the past three owners and the older blonde lady working asked real snotty, "well who lives there then?" I went to tell her and she's like "never mind, write it down." So I did. I told her we had more mail that we needed to bring up because it's accumulated in the mailbox, very rudely again "Don't touch it! It's not yours so leave it, the post man will pick it up!" I told her we need room for stuff in our name to be able to fit in the box and the post man hasn't picked anything up after leaving notes that the mail isn't ours. She then just rolls her eyes and I just walk away. This is why the post office locations are dying out, due to rude staff who just don't care that you're trying to do the right thing.

They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more