New ownership has not helped the customer service at this store. They are sticklers for the RULES…read moreand are inflexible. They claim their franchise agreement dictates how customers must pack Amazon returns being dropped off, yet Amazon tells me it doesn't really matter. The previous ownership and management would make exceptions when it made sense and when customer service dictated. Instead, UPS is coming to my house for free to pick it up and the driver won't care at all. Once Amazon starts offering shipping services and they compete head to head with UPS, I think these UPS stores will lose a lot of their foot traffic.

Just left it is 845 there is 2 people working a lady and a man the man is coughing and hawking spit…read moreand saying he has a fever but no one would come in so he had to come in the 3 customers are standing way back he has no mask very disgusting I feel sorry for the other worker he's not covering his mouth or nothing this store should be shame I left I'm going 15 minutes to fed ex he needs to be fired Covid cases are rising!!!!!!!!!

I love this location! Everyone is happy and helpful!! It's always busy but I never feel rushed by…read morewhoever is helping me. Thank you all!

This is a great UPS store!! The staff here is wonderful, kind, professional and helpful. Parking is…read morea bit tough at the end of the day because the lot is very full with other folks. But it's a great place to ship or drop off your packages. They are great! It also doesn't smell like mildew like the UPS Store in Grandview. That's a plus! It smells wonderful!

Extremely helpful and they routinely go out of their way to accommodate the customers…read more Thank you!!! Greg Orscheln

Wasn't aware my package needed a signature for it to be dropped off at my home. DONT come here on…read morethe weekend because they're closed SAT & SUN. Pretty inconvenient for people who work full time jobs. I'm giving this place a low rating because I feel they should post their "Summer Hours" online. I came here at 10:30 because online it says they're open Saturday from 9:00am-1:00pm. It's not open on weekends in the summer so don't waste your time.

Amazing customer service, amazing product. I've used their services on numerous occasions but most…read morerecently, for day of paper for my daughter's wedding. Delivery met expectations exactly all timely and affordable.

If you need printing or fax help this is the place to go! Knowledgeable and patient support unlike…read moresome of the big box places they have staff with tons of experience. Also, most places with charge over over $2 a page to fax, scc charges only $1 and has a $10- max charge which is so cool! They also make brochures, large poster, and more. Now, the hard part is finding them as they shoot is ticked away and around back in a lower parking lot, so make sure to drive around to find it. Supporting small local business! Open M-F, closed on weekends keep that in mind. It's a little hole in the wall that does big things! Great service!

Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

I was shopping at the Office Depot in Lees Summit on Sunday, 2/9/2025…read more I needed to print some documents. I went to the print desk and there was a woman and her daughter standing there waiting for help and BEN - the Office Depot empoyee was on the phone (I later found out he was the manager on duty). He appeared to be on hold as he was speaking to the woman and her daughter. I asked if I needed to stand in line to use the printer (I had never done this before) and he was SO RUDE! He said I am trying to have a conversation on the phone and I only have 2 ears. (he said more but I was so shocked I didnt hear it all) The woman and her daughter looked at me in disbelief as well. I apologized and stated that I thought he was on hold. He continued to say rude things to me for interrupting him. I finished my printing and apoligized again. .He said nothing.. I went to check out with other items that I had and I told his coworker how rude he was to me. She said oh he is rude to everyone including me. She said that customers complain all the time and nothing is done about it. I filled out my survey to let Office Depot know how rude he was and haven't heard anything back. You know, it only takes a minute to be kind. There is no reason to be spoken to the way I was. I would like to say I will never ro to office depot again but I know some day I will have to but I will avoid people like BEN!

I give this location a 0 because of the print department. The "print manager" as she kept reminded…read moreshe was did not help at all. I put in an order and was told I'd get a call and never did. I decided to call them and when I did, I spoke with an employee who told me that my print job would be ready the next day and to call back the next day. When I called back the next day, the print manager told me that there was nothing she could do for me, despite the miscommunication between her and her team. She was rude and not helpful at all. I decided to call OfficeMax in Olathe and the person I spoke with in the print department was very helpful. I recommend the Olathe location 100%. Also, while I was there, there was an older woman who needed help sending information to their email, and the employee refused to help her because it was almost time for the employee to get off. would not recommend Lees summit location!

Stopped here to pick up an online print order for dog show win photo signs. Staff was friendly and…read morehelpful. Our order was ready and looked good.

Went in on a Sunday because it was time to finally buy a printer. Wanted something to print photos,…read morecard stock, and regular paper, and Brittany was our hero! She answered all my questions with lots of patience and I had nothing but a pleasurable experience!! She was so knowledgeable on all the products, which is what you would hope for coming to make a big purchase. Will definitely be recommending this location. Keep it up Brittany!

I love this post office! It's so tiny but the men who run it are so kind. I had a package to drop…read moreoff, and I ended up with a page of Hotwheels stamps. The post office is in this tiny building that's so quaint. I swear it doesn't look like a post office. I've not had better service than what I had at the Greenwood facility. I'm seriously going to use them often.