I love this location! Everyone is happy and helpful!! It's always busy but I never feel rushed by…read morewhoever is helping me. Thank you all!

This is a great UPS store!! The staff here is wonderful, kind, professional and helpful. Parking is…read morea bit tough at the end of the day because the lot is very full with other folks. But it's a great place to ship or drop off your packages. They are great! It also doesn't smell like mildew like the UPS Store in Grandview. That's a plus! It smells wonderful!

I love this post office! It's so tiny but the men who run it are so kind. I had a package to drop…read moreoff, and I ended up with a page of Hotwheels stamps. The post office is in this tiny building that's so quaint. I swear it doesn't look like a post office. I've not had better service than what I had at the Greenwood facility. I'm seriously going to use them often.

Worth the Wait It is…read morethat time of the year when packages get delivered by someone other than you. Yep, we are just days away from Christmas, but the days I am talking about are all the days of the year. It does not take a certified Expert Level Logistician such as myself to realize that different providers offer different levels of service and prices. While the USPS and UPS always come to mind, do you really want to take the time to check their prices and estimated delivery times when you do not have time to deliver them yourself? That's when I head to the UPS store. You are always offered their competitive prices and delivery times (along with tracking numbers) for each carrier so you can make an informed decision. Just because you know how, does not mean that it is worth your while to do it yourself! In the midst of the Holiday season you should expect to find serious lines no matter which carrier you use. At the UPS Store I have found the lines being shorter than the local Post Office, and prices / delivery schedules accurate. So it is kind of a no brainer for me. This week they even had special lines for approved returns (when you have been sent a prepaid label), so as to take the easiest first and cut down on waiting in line - sort of like the express lane at your local supermarket. It is nice when you see someone looking out for the little guy, and not just the big spender. But what about needing a notary, 100 holiday family newsletters printed, or something packed for shipment when you do not have an assortment of boxes or envelopes? For me, the UPS Store has always been there to back me up. Do I recommend the UPS Store? Whole heartedly! For price and service it is hard to go wrong.

The most affordable b&w printing. 5 cents per page and $1 per cut. 2,000 fliers made in 15 minutes…read more Wow. Other places (including a different UPS store location) would've cost me double or triple for self service. Instead, they did it all for me!

Deliveries arrive on time, but they are too expensive. Often the price of the sending the package…read moreexceeds the cost of the items being shipped. Also, sometimes the employees are friendly, but one of them at the FEDX near me never smiles, never thanks the customer, and makes me never wan me to return.

I worked with Charlie and her staff on a very special memorial project. From start to finish…read moreCharlie went beyond to make sure that I was satisfied. The final results were exactly what I wanted. I messed up on the sizing and Charlie still fixed it for me. Her patience and understanding are outstanding and I'm so grateful. If I ever need anything else printed, I'll definitely be back to that location. Charlie went above and beyond; you just don't get that these days. Thank you Charlie!!!!

I'd like to recognize Jeff Jones, our USPS mail carrier, for his exceptional service and…read moreprofessionalism. Jeff consistently goes above and beyond--delivering with accuracy, care, and a positive attitude, no matter the weather or circumstances. He's dependable, respectful, and always has a kind word or friendly wave that brightens the day. The mail is received with precision and without errors. It's clear he takes pride in his work, and his attention to detail and commitment to the community do not go unnoticed. Thank you, Jeff, for your dedication and outstanding service! Also, Shoutout to Brian Ollman, our regular USPS carrier. Always on time, accurate with delivery, and keeps packages secure--rain or shine. Professional on the route. Appreciate the consistent service. Thanks, Brian. Thank you to all at the LS Location and beyond.

I use a number of different Post Offices in the area. THIS location REGULARLY does do an…read moreacceptance scan on packages I drop off in their bin. I have stopped using them, as this makes it appear to my customers that I have not shipped, when I have. I only have trouble with this at this location, no other.

I travel for work; shipping out of franchise UPS stores in about 11 states, but by far, I wish the…read moreGM Mac J trained all of the stores. He's always been able to help and provide insight into increasing efficiency for my trips and reducing the time I spend in store. Sure, me knowing what's up makes it easier for his staff; but this is definitely not the same at every store. Locally, I used to do shipping at the Fairway and Prairie Village locations; but after needing some help and getting charged or shamed at these two locations, I will always hit up the Central store. It's so small, but their process just clears people out quick and happy. The GM is always there just cranking out business and helping folks out. Please have him train other locations.

Back when the volleyball nationals were being held I went in to ship a hard poster from the…read moretournament back to California. The packaging that they had available was pretty expensive so Eric said he would help me out by taking it home and securing it with cardboard if I paid the shipping cost. Eric gave me great service which is hard to find now

The postal lady or clerk #33 was friendly happy and was very enjoyable to watch with others. This…read moreworld has been very hard and I got to see how kind and wonderful she was. I'm usually the one lending a helping hand and I got to receive kindness from her today and it really touched my heart to see kind and helping each other out in times of need and I want to thank her and make sure to give a kind hand to her when I can she showed me that there are great people still in this world. Thank you for extending your hand. God bless you and you have made my day so wonderful. She's a one of a kind.

Wish I could put 0 stars. I just went in with a change of address issue. Sandy was extremely rude…read more She stared off by just letting me know I did it wrong. I explained to her what options I chose online and she let me know that wasn't an option. I said but it was. She said on my 8 years of working here you are the first person to ever say that. I said well is there someone or somewhere that we can submit a complaint that for online address changes that what I clicked, shouldn't be an option. She said no. I said I can't be the only one to click that. She then repeated that isn't an option. Finally another worker came over and asked what was going on. She started to explain but then changed what she said to me. So I corrected her and said no, you said that wasn't an option. Basically calling me a liar and making me feel crazy. So I said I'll pull it up and show you. At this point I need you to know that is an option so in case another person comes in. She waited. And there it was. She goes if you click it, it won't let you proceed. I showed her that actually it does. I did apologize many times during saying I know the system isn't her issue. But her attitude is. Did she apologize for her attitude or for being wrong and making me feel crazy? Of course not!

I went to the UPS store on 63rd St. in Brookside. The customer service attention and attitude was…read morereally super. Both times I went, I walked out thinking I gotta do a review. The owner is great. I wish I remembered her name, and Kelley you helped me today was super nice and efficient. Not expensive and a really good service that you're glad you went in for.

The crew here is pretty on it. I recognize some faces from the old Plaza location where they ran a…read moretight ship, and it's continued in this smaller but more accessible Brookside location. I get hung up on shipping as the costs vary widely, I don't always know what box to use, and it's just a general black hole at times. They'll get you set straight here and usually with a smile. The prices are what they are, sometimes fair, sometimes a bit high but it's on par with any other shipping services as far as I know. It's also very easy to get in and out here. There is street parking, the ability to walk a block or two, and even their own little lot attached to the west side of the building. A regular staple for me as someone who works remotely and it's always quick and easy.

Amazing Customer Service with expert quality touches! Michael was very professional and ensured we…read morewere involved every step of the way. Even when we didn't want to be involved with all the technology, his expertise on our Memoir Photography KC website shined and had all the bells and whistles at an unbeatable price!

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