The staff is amazing! They really know what customers needs are,…read more They get to know every box holder, and we get to know them. Trust me, I know what I'm talking about- I've been a box holder for 27 years!!

I love MY UPS Store in Watts Mill! Who loves a shipper? A place to mail boxes? That kind of…read moreexciting store?! Me! They are nice nice nice friendly people. They stick out all the questions they hear all the time and even when $130 and $59 are not worth it to get $10 earrings to Norfolk they cheerfully charge me $13 no prob and do I want some postage stamps? Well not yet but now - - we know ya doTHAT! Great nice dudes who make this box shipping task easy.

I have always raved about how convenient UPS stores to family and friends. However, I cannot that…read moreabout this particular store. I came into just to drop off a return was already label and ready to, per usual. Not only was the service slow to get to me in the first place, despite the store dead, the staff gave me false info and was extremely rude. The barcode that came as a return label wasn't scanning, so I asked if it could be manually entered, per usual when this happens (several other times). He stated that it is not possible and I would have to find some way to print out a good label before he can help me. I stated that it came already printed on an adhesive. Then he stated that there will be no way to send the package because a driver cannot pick up packages that can't be scan, and asked the person behind me if he could help them while I was mid sentence. I called to a nearby UPS location (Antioch) and asked if there was anyone that can help me. The gentleman on the phone said come on and they will manually enter it in for me. I went in and it was a different gentleman that helped me at the Antioch location than who answer the phone. I stated that the label on won't scan, and he said, "let me enter it manually." I was in and out of there in less than a minute. All and all, I would not be returning to this particular location based on my experience today. I'd rather save my time by going to the Antioch location that is only minutes away. Had I also seen the rating on both stores prior to going, it would have saved me the trip to this store.

This specific location always is personal and friendly. Packages always make it out same day as…read moretheir pickup is very late in the day. I always recommend this location to family and friends as the workers have come to know me on a face and name basis welcoming me with smiles all the time.

If you are shipping something here, be sure to bring cash. No plastic! I have been the girl…read morescrounging up quarters and nickels at the counter to get my mail moving, BUT IT IS SO WORTH IT. The woman who runs Mail Service is extremely pleasant and determined to help her customers save money. Unlike nearby post offices, there is hardly ever a line full of cranky people. I highly recommend this business, even though the cash-only thing can be a hassle.

This is my Go-To location for mailing packages and important documents. The woman who runs this…read moreplace is just amazing! I forgot to bring cash or check one time (they don't take cards, unfortunately) and she knew I was in a bind, so she covered the cost for me and said I could just pay her back! How incredibly kind is that?! Also, there's never a line and you can use almost any mailing/shipping service there (UPS, USPS, FedEx). I highly recommend this place.

Alpha Graphics repeatedly displays the best possible quality of service. Full disclosure, I worked…read morein a print shop for 4 years, so I have very high standards, and their team always exceeds them. I can not recommend them highly enough. I've used them for many prints, each of which is of exceptional quality. More than once, a project has required a, frankly, unreasonable turnaround time and they have always graciously risen to the challenge. Their prices are very reasonable, often putting their competitors to shame. Once, due to a technical failure on my end and no fault of their own, I was not able to pick up a project in time for an event, and they graciously did not charge me full price. It is this type of incredible customer service that will ensure my business and recommendation for some time to come! Great job, guys!

These guys are superstars! I had a shipping crisis and my team didn't have their banner stands or…read morehandouts for a conference. I called Alphagraphics and Bernie handled everything at lightning speed AND even offered to run it over to the convention center for me. True professionals & life savers. Thank you.

Extremely helpful and they routinely go out of their way to accommodate the customers…read more Thank you!!! Greg Orscheln

Wasn't aware my package needed a signature for it to be dropped off at my home. DONT come here on…read morethe weekend because they're closed SAT & SUN. Pretty inconvenient for people who work full time jobs. I'm giving this place a low rating because I feel they should post their "Summer Hours" online. I came here at 10:30 because online it says they're open Saturday from 9:00am-1:00pm. It's not open on weekends in the summer so don't waste your time.

Always so helpful and nice. Much better than going to the actual post office. Printing is always…read morea breeze. Email things over and pick them up. So convenient!

I love this place as it offers so much and the people that work there are so friendly and helpful!…read more It also doesn't hurt that it is so conveniently located!

Staff was very friendly & helpful!! We did an Amazon return - a microwave- and it didn't quite fit…read morein the box the way it did when it arrived. The staff took care of making sure it was tapped up & ready to ship!

My visit at this UPS Store was a quick one. I've become addicted to my Nespresso and something I…read morelove about the Nespresso brand is their commitment to recycling. They will actually send you for free recycling bags that are already pre-addressed and you just have to drop them off at a UPS Store to ship. The only issue with this for me is that I tend to end up with a few of these bags filled to the brim with used pods sitting in my car until the whole car smells of stale coffee and only then do I end up searching frantically for the closest UPS Store. That was the exact scenario a few weeks ago when I landed here. Overall there isn't much to report about this location, it's a very standard UPS store. When I popped in the gal working knew exactly that I was just dropping off Nespresso pods and happily took them from me and I was on my way. I already have a full bag at home again so you know I'll be back soon!

I'm really struggling with why this place has such bad reviews. I've been here a number of times…read morenow to print signage for events, and also to pick up pre-ordered items created off of canva. Regardless of what I am here for, I've found the employees to be super friendly, the space to be pretty laid back and easy to navigate, and most importantly it's always a fast trip. I think the longest I've been there is maybe 7 minutes? And that's just because someone was retrieving my order and there was a very short line. Even the self service email to print function works pretty well here. Overall, I don't dread dropping by this location as I know I'll be able to get in and out pretty fast and leave with a quality product. Also - if you do the canva option to create on canva and have it printed at FedEx it's crazy fast. like less than one day. Such an amazing thing that helps me out all the time.

Was in town for business and needed some 200+ page documents printed. Of course, the hotel' is…read moreunder renovation so the Business Center was unavailable. Luckily, this place was conveniently located right across the street. The place was BUSY for a Tuesday at dinner time. Thankfully i didn't need help from any of the employees at the counter - I used FedEx's Print and Go service to email my documents, get a code, and used the self-serve printer/copiers. They only had two, which made me feel bad for tying up one machine for an hour, but that's how long it took to print two 200-page documents in full color. The cost was rather ridiculous, but you pay for convenience, and the quality was good.