On July 18, 2026 I ordered stamps. They Charged my Amx card on that date. I called them today…read moreJuly 29th and they stilll have NOT sent the stamps. They said when I ordered it would be 3 to 5 business days. As I stated above THEY STILL HAVE NOT MAILED my stamps! Sooooo annoyed! HELP!

Had my postcard certified receipt for over one month and scanned it repeatedly without it moving…read more It took me several trips to my local PO to resolve problem. Very disappointing!

The USPS has management problems and worker problems. High rate of lost packages, very slow service…read moreand much more, Anyone could see the problem. It starts with there is no incentive for this place to thrive on its service, because the Gov gives them millions each year no reason to improve. They pay the CEO millions each year many more times then the president of the US. They pay post master of many towns 100,000 a year, think about every small town in the US yes no wonder they have no money. The greed and fraud is at its peak in this place and no one seems to care.

I usually hate going to post offices because they're pretty much all a giant pain in the ass. This…read morelittle post office is conveniently located just one block away from my office and I can run over on my lunch breaks if I need to. There is NEVER a line. Ever. And the staff here is always so nice and friendly, which isn't always common in post offices. Ask for Kirby, he's the best! This post office is on the second floor of City Center Square downtown--I think it's the only PO downtown? Not sure on that one, but I'd always rather go to this post office then the one by my apartment where I always end up waiting in line for 10 years. If you work downtown, this place is handy!

Not a patron insight.. no line.. so straight to the counter…read more Purchase the overpriced stamp. Attach Hand my envelope to the postal worker for delivery. Good service. Good day.

There was no line which was much appreciated but the two women working were extremely unfriendly…read moreand were saying I should be using the self-service kiosk instead of going to them.

They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more

Going to the post-office around the holidays is about as fun as a trip to the DMV. However, this…read moreearns HIGH marks and largely based on customer service. You kind of have to thread the needle here as I believe their hours have shifted to noon-4 pm during the workweek. Fortunately I was here for work during the workday to ship out some work items, so it all...worked out! Vibes were great. Parking right out front. Friendly service chatting it up. She helped guide me to the most affordable option, loaned me scissors and a marker for my little project packages, and I took my merry time getting everything in order off to the side. It took me about 15 minutes off to the side, and the clerk kept her positive energy with every customer that trickled through. She even found me a surprise book of holiday stamps I was hoping for that she thought they were out of. So basically, if these packages make it anywhere close to on time, I'm giving this place five stars. It's close, friendly despite the holiday rush, and altogether much better than I expected.

A friendly staff here helps. The parking in back is okay,…read morebut the street parking stinks. There is also a size restriction on packages you can drop in the wall out front... the Waldo location at Gregory and Wyandotte has a bigger one if you drop off a lot of prepaid packages like I do.

so rude. every time…read more I let my returns pile up. because I hate coming here due to their attitude. I care them in in a box wrapped up seperate. I know the deal, and every time just rude both of them.

Tried getting someone to answer the phone all afternoon. I spoke to someone this morning to make…read moresure mail is being held since out of town (have placed on hold once before but was delivered, mailbox was open and destroyed) and asked if they could check to make sure there was no mail, if there was to take back to post office. He stated could do. Was trying to follow up.

When I looked this post office up online it said the hours were 24/7, but that's not the case!…read more Although a Kiosk is available to Self-serve yourself I'm assuming 24/7? The post office is within Union Station itself on the 1st floor. Shops and restaurants are also available on the same floor. I was able to print my pre-paid labels out and send my stuff off after hours, thankfully.

What post office is open on the weekend??? Union station is! Even though parking was blocked for…read moreMemorial Day I was able to get in, pay for postage and drop off my mail. Just glad it's right inside the side entrance to the Station! They're pretty friendly here; thorough service with a smile!

Only reason I go here is because they won't deliver packages to our complex anymore…read more I did however feel the need to post this. On Friday, September 19th 2025, I received a notice a package had been delivered to my mailbox. This has happened twice now. It wasn't delivered but they also didn't have it at this location. They claimed it was delivered to someone else in a different part of town. Would not confirm it was in my name or anything. That isn't the only issue though. While I was in line waiting for them to find my mysterious package. There is a couple with their child that doesn't speak English. Another customer had to come and translate which was awesome of her. The elderly lady turned away from them and I hear her mumbling about "illegal immigrants need to just disappear." Noticed I heard her and avoided looking at me when the lady looking for this package came back. I STILL have no flu what that package was. But that lady needs to be talked to about her statements. Talk like that is costing people their jobs right now. Also, about a month ago I went to pick up a package and they gave me someone else's. I did not realize it until I was on my way home. I delivered it to the right person.

I just have to say- I got here when they opened at 830 and Greg is an outstanding employee. He was…read moresuper efficient and fast yet made you feel totally unrushed and was incredibly personable too. I was so struck by his chipper helpful respectful demeanor despite an immediate line upon opening that I had to write this review. I wish more employees had an attitude like Greg- thanks for helping me mail my things today, too! One envelope mailed is 88 cents. Good value.

I work in support (Customer Service and Technical Support), so this was a good reminder of why…read moregreat support matters. As a customer, I felt like they couldn't have cared less about me. I waited in line, got to the front, and two agents opened up. I stepped to one, and the person behind me stepped to the other. The one I approached didn't say, "I'm not available,"--she just walked away. The other didn't say, "She's not available, let me help you,"--instead, she helped the person behind me and then seemed to take her time on purpose. When it was finally my turn, I asked for some tape to attach my label (something I've done many times before). She handed me scotch tape with an unspoken "risk it." No apology, no mention that they didn't have proper tape, and no suggestion that I could purchase some. I had to look around myself and found tape for sale. I bought it, stepped aside so the next person could go, and taped up my package while she watched with a smirk. When I handed it to her, she just tossed it over her shoulder into the bin. Honestly, that was one of the worst customer experiences I've had in a very long time.

There is never a place to park. It looks packed but when you go in, there maybe 3 or 4 people…read morewaiting. Who do all those cars belong to, the employees or the senior living across the street? There were 3 of us in there today and we all brought up why there is no parking? Employees said NOTHING! Management needs to look into this and put MAIL CUSTOMERS ONLY! Ridiculous! Maybe you don't want any business...

Waited over 20 minutes to pick up an Amazon package, should have been a few minutes, very…read moreunderstaffed

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more