I could not get my plates renewed online, but in 10 minutes at the Lee's Summit DMV with Dawn I had…read moremy new tags and was out the door. Best of the best at DMV. Dawn, you were great!

had to go to the license office because after doing everything online the people responible for…read moresending the tags to me sent them to a wrong address. With this in mind we went to the Lee's Summit License office on in pine tree plaza prepared for 2 hrs of agravation. What a wonderful pleasant supprise checkin and immediatly Heather called us over even though the place was packed, and took care of the issue in 15 minutes along with a smile. this was so confusing as we in our past lives at license office in other locations fought long lines and very rude people. Our hat is off to the Lees Summit License office and a special thanks to Heather. Ken and June Crawford Fountains of Raintree

Fast, bright and efficient!!! In and out in under 20…read moreminutes! You're greeted upon arrival for check in by an actual person. They call your last 4 digits of phone number and off you go to get your business done!

The employees are rude and unprofessional. The managers reinforce this behavior and are even worse…read morethen the employees. They screwed up my title and did not care!!!!!

I would avoid this location! Very poor customer service. I had everything I needed, I was able to…read morerenew my tags, however, the lady in 5 still had a very bad attitude. She clearly shouldn't be working in customer service. The old lady manager was also no help at all.

Going to the DMV is like being loaded up with homework before the weekend. You know you need to do…read moreit, but you'll spend every waking minute avoiding it until it's all of a sudden Sunday night and you're forced into it. Luckily, the Grandview DMV is like having your parents step in and help you through it. I've had less than ideal experiences here, specifically when I had to move from Kansas to Missouri. The amount of oddly specific documentation I needed was on par for Pentagon clearance, and the staff member seemed to take some joy in the fact that I was one doc shy of approval. However if you're on top of it, it's not so bad. They do it all here, from registrations, property taxes, licensing, and whatever other beige tasks stand before you. The past few times, it's been licensing and I'm here to offer some pro-tips to make it easy for anyone who comes across this: - PAY ANNUAL REGISTRATION ONLINE: First off, if you're a MO resident, you get those annual car registration bills in the mail. Bite the bullet and pay for 2 years, online, the minute you get it. This will save you a trip from even having to come here. -GET IN LINE BEFORE: No matter what you're knocking out, take a look at their website (https://www.grandview.org/government/city-departments/finance/state-licensing-office) and/or download QLess. Both offer the ability to add yourself to the line digitally without leaving the house, saving hours. -REAL ID: Missouri is requiring Real ID in 2023 for flying (or use of a passport) so if you're renewing your driver's license, definitely come prepared to get this so you're not having to go back. I showed a birth certificate (ordered mine through a company called Vital Chek and it only took a week to arrive), govt check, social security card, two pieces of mail, and a current driver's license. There are other things that will work, like a non-expired passport, etc. but triple check their website before you leave the house so it's not a wasted day. -COVID: As of writing this, Covid is still a (big) thing, but they're open like normal. The area is large*, there's a temp check on the way in (no one was using it, however), and masks are required throughout. *Large until you get to the driver's license station, where everyone was crammed in like sardines. -NEW MO RESIDENTS: If you're a new MO resident, you need to do car registration THEN licensing, in order. Add yourself to the licensing queue while you're handling the first task so you don't spend the full day there. -WHEN TO GO: Common wisdom is middle of the week, middle of the month. Deadlines are often monthly, so they get more packed at the end of the month especially, or after holidays. I failed to add myself to the list, and it took four hours to get my license renewal, but had I known, it would've been easy-peasy. The plus side to all of this is their text communications and ability to track your spot in line via the app. I ended up working from my car and listening to podcasts, so it wasn't all bad. You could even go home and come back, no need to sit around all day if the waits are long. All in all, the ample parking, friendly-ish staff (most of the time), good signage throughout so it's clear where to go, and surprisingly easy jaunt to get there (less than 20 minutes from the Plaza) make this one head and shoulders better than downtown KC or others in more dense, urban areas.

I went to 8 different places attempting to get my Jeep licensed with a salvage title from WA…read more.. nobody really knew how to get it done. These guys were quick and easy to work with and got the job done at a reasonable cost.

This was the best DMV I have ever been too. There are 2 absolutely lovely ladies who helped me. If…read moreyou need to get your plates renewed or anything in the area of vehicle registration, go here! You will be in and out much quicker than going to a traditional DMV office. And you will leave with a smile!

The office overall does their best to keep things organized. They have a ticket system in place…read more Sometimes the older ladies calling out numbers get the numbers wrong which is frustrating for everyone outside. What I don't understand is how they ALLOW multiple cars to park in the middle of the parking lot that are not parking spots. There should be security or someone calling the police to give these people tickets. They block others in & if said person is inside the building you are literally stuck waiting for someone to move their car. This is suppose to be a government building yet they don't even have these people following the law. It's highly annoying and down right trashy for those that do this.

dont go to this dmv. avoid it all cost. They make mistakes and want you to pay for it.read more

I have been to this office FIVE times to get a car titled and registered. Each time they tell me a…read moretotal different set of requirements. These incompetent people are RUDE, Classless and extremely Gritchy. I would suggest not coming to this LACKLUSTER DMV. They all say different people let stuff slide. This place needs to be audited for accuracy. A bunch of theives! The state really needs to investigate all these people. I brought a form 4809, no nortary required however today it had to be notorized. WHO monitors the rules for this ish hole???

everything went terrible but at the same time everything went great the clerks that was helping me…read moreshe was wonderful she was very polite she knew all her facts she knew all of her stuff Stephanie was her name and she did everything she could to help me it was a horrible situationdidn't want a biological parent middle name on my license but it had to be there she did everything she could to try to ensure that it wasn't but due to laws of the real ID there was nothing she could do but dammit she sure tried had a heart of gold knew all the stuff she went to all the managers and tried to damnedest to make sure that she could help me.

Thursday 12/11/25 again had to go to the DMV to NOW renew my actual drivers license…read more A lady named "Lisa" was extremely helpful with everything. I'm a bit handicapped & Lisa was very helpful & went above & beyond what was expected. Thank you very much for it being a pleasant experience again Lee's Summit DMV! Happy to give u a great review Lisa! Julie R.

Disorganized entry. Need overhead sign directly above the check-in desk to identify it. Instead,…read morecheck-in clerk wildly waves her hand to direct customers to her desk. Theoretically, once you are "checked-in", the clerks are supposed to process people in order of their arrival. NOT SO! People were taken ahead of me. When I questioned the check-in clerk why this happened, she could offer no explanation why this occurred. The "new management" of this DMV office is grossly inadequate. I shall be going to another DMV office in the future.

You know, for a DMV this place really isn't so bad. Hear me out!…read more We recently purchased a new vehicle and needed to get our tags transferred. Like most people I'd been avoiding it and putting it off as long as possible. When the time came I visited their website and realized that I could have just made an appointment, but there wasn't anything available now before our temporary tags expired so I just set an alarm to go first thing the next day. When I woke up I realized I had so much more to do that day than I thought and checked their website again for appointments, much to my luck they had a spot for that afternoon open up and I booked it! I arrived right on time later that day, checked in via my phone, and was seen within 10 minutes. The appointment took probably five minutes in total and I was out the door. The big learning here was that it pays to make an appointment and I LOVE that you can do that these days. Another pro tip: bring cash or a checkbook with you as they do charge a processing fee on all credit cards.

It's only right to write a review during the wait! Johnson county is hip to the age of technology…read morewhere they do not allow physical "walk-ins" anymore. I found out yesterday that we have to "get in line" online first! I definitely think this may cut down on physical wait time in the office and allows us to pull up and get help faster. Was it inconvenient? Yes! Was it more efficient? Absolutely! I got here at 10:15, checked in at the podium and my number was called at 10:20. Now the actual process took around 30 minutes, but that's because I decided to be a big girl and get a personalized plate! Shoutout to Kansas for coming up with some cool looking plates, I love the "to the stars" quote and the sunset theme. I've been to 33 states and we definitely have the best sunset so it's spot on representation. Terra was so helpful and thoroughly explained the plate fees because I was set one the new distinctive black plates that are available to the citizens and although it's for a great cause I'm not trying to pay an extra $50 fee every year just to have it. So after talking through it I chose the purple sunset plate and the personalization was included in the one time fee to upgrade. If you see me cruising with my new plate this summer beep 3x so I know you're from Yelp

They open at 9am not 8am!…read more EverythIng went well & worked with a gal from the old office.. The sitting down is awkward when I'm used to standing at counter. Otherwise, it went as expected.

I love going to the DMV in Belton. I'm usually in and out in under 20 minutes. The office is small,…read moreand some staff can be short with you, but you are good if you don't let them ruffle your feathers!

Whether you're a new driver in the streets or summoned here because your license is close to…read moreexpiring like myself, have no fear Kansas Drivers License is here! Since we are in the age of technology I tried to do my due diligence with the new feature available to renew online avoiding the hassle of driving here, waiting in line and having to take a picture on demand. WELL, something went wrong and it wasn't processed online and there is no way for me to "redo it" or update anything so here I am. I love the movie Zootopia and I see exactly what they mean with the reference to the sloths in their storyline. I know it was referring to the workers being slow, but it's actually just a slow and detailed process that could cost a lot legally if not processed correctly. Which explains why we all have to wait patiently, regardless if we want to or not. Another factor that makes the process longer than it should be could be due to being understaffed? Why does it seem like the things we need the most from license to registration you have to wait the longest to receive help? I really appreciate having digital options, but I really think we should focus on the base of the issue which would be creating a quicker in person process. The lady at the front desk was doing the job of 3 people at once. Despite the fact that she did everything seamlessly, we have to admit that she could probably help more if there was only one job to focus on and another person or perhaps two other people could help those on the computer and needing to drive so just one person can focus on everyone coming in the door every 30 seconds. Whew! This job isn't one for the weak and this type of work should be praised upon just like any essential worker from postal workers to nurses. It's just heartbreaking to see that we are spreading the people we need the most too thin. Sorry for the rant, but I clearly have plenty of time(: I just hope to see the day where places like this make life easier for everyone and something we look forward to instead of somewhere we avoid like the plague if we can!

Lady literally made fun of me for not passing the test with her coworker and the kid that pass. Her…read morecoworker didn't say I could leave or if I could get a retry just ran to give me my ID with a whole attitude and then ran away like he was scared of my dumbness I just felt like it was very disrespectful and not good customer services during the written test. But the rest of them were very nice just look tired but if you can't handle a job like that DONT GET IT.