Had to get my license plates renewed. The whole process was smooth. From the nice lady who checked…read moreme in outside, to Stephanie, who helped me renew my tags. Great experience!

Disorganized entry. Need overhead sign directly above the check-in desk to identify it. Instead,…read morecheck-in clerk wildly waves her hand to direct customers to her desk. Theoretically, once you are "checked-in", the clerks are supposed to process people in order of their arrival. NOT SO! People were taken ahead of me. When I questioned the check-in clerk why this happened, she could offer no explanation why this occurred. The "new management" of this DMV office is grossly inadequate. I shall be going to another DMV office in the future.

Going to the DMV is like being loaded up with homework before the weekend. You know you need to do…read moreit, but you'll spend every waking minute avoiding it until it's all of a sudden Sunday night and you're forced into it. Luckily, the Grandview DMV is like having your parents step in and help you through it. I've had less than ideal experiences here, specifically when I had to move from Kansas to Missouri. The amount of oddly specific documentation I needed was on par for Pentagon clearance, and the staff member seemed to take some joy in the fact that I was one doc shy of approval. However if you're on top of it, it's not so bad. They do it all here, from registrations, property taxes, licensing, and whatever other beige tasks stand before you. The past few times, it's been licensing and I'm here to offer some pro-tips to make it easy for anyone who comes across this: - PAY ANNUAL REGISTRATION ONLINE: First off, if you're a MO resident, you get those annual car registration bills in the mail. Bite the bullet and pay for 2 years, online, the minute you get it. This will save you a trip from even having to come here. -GET IN LINE BEFORE: No matter what you're knocking out, take a look at their website (https://www.grandview.org/government/city-departments/finance/state-licensing-office) and/or download QLess. Both offer the ability to add yourself to the line digitally without leaving the house, saving hours. -REAL ID: Missouri is requiring Real ID in 2023 for flying (or use of a passport) so if you're renewing your driver's license, definitely come prepared to get this so you're not having to go back. I showed a birth certificate (ordered mine through a company called Vital Chek and it only took a week to arrive), govt check, social security card, two pieces of mail, and a current driver's license. There are other things that will work, like a non-expired passport, etc. but triple check their website before you leave the house so it's not a wasted day. -COVID: As of writing this, Covid is still a (big) thing, but they're open like normal. The area is large*, there's a temp check on the way in (no one was using it, however), and masks are required throughout. *Large until you get to the driver's license station, where everyone was crammed in like sardines. -NEW MO RESIDENTS: If you're a new MO resident, you need to do car registration THEN licensing, in order. Add yourself to the licensing queue while you're handling the first task so you don't spend the full day there. -WHEN TO GO: Common wisdom is middle of the week, middle of the month. Deadlines are often monthly, so they get more packed at the end of the month especially, or after holidays. I failed to add myself to the list, and it took four hours to get my license renewal, but had I known, it would've been easy-peasy. The plus side to all of this is their text communications and ability to track your spot in line via the app. I ended up working from my car and listening to podcasts, so it wasn't all bad. You could even go home and come back, no need to sit around all day if the waits are long. All in all, the ample parking, friendly-ish staff (most of the time), good signage throughout so it's clear where to go, and surprisingly easy jaunt to get there (less than 20 minutes from the Plaza) make this one head and shoulders better than downtown KC or others in more dense, urban areas.

The past two times we had the same guy with the weird mustache. He is rude. He is cranky. He is not…read moreat all helpful and totally full of himself. We will never return to this location. I'd like to add that when it was close to closing he would face away from the people sitting and call out names rather than numbers and he'd say it quietly. Then people didn't hear him and he'd skip right over them. He makes it very obvious that he hates his job.

I went to 8 different places attempting to get my Jeep licensed with a salvage title from WA…read more.. nobody really knew how to get it done. These guys were quick and easy to work with and got the job done at a reasonable cost.

This was the best DMV I have ever been too. There are 2 absolutely lovely ladies who helped me. If…read moreyou need to get your plates renewed or anything in the area of vehicle registration, go here! You will be in and out much quicker than going to a traditional DMV office. And you will leave with a smile!

I have been to this office FIVE times to get a car titled and registered. Each time they tell me a…read moretotal different set of requirements. These incompetent people are RUDE, Classless and extremely Gritchy. I would suggest not coming to this LACKLUSTER DMV. They all say different people let stuff slide. This place needs to be audited for accuracy. A bunch of theives! The state really needs to investigate all these people. I brought a form 4809, no nortary required however today it had to be notorized. WHO monitors the rules for this ish hole???

everything went terrible but at the same time everything went great the clerks that was helping me…read moreshe was wonderful she was very polite she knew all her facts she knew all of her stuff Stephanie was her name and she did everything she could to help me it was a horrible situationdidn't want a biological parent middle name on my license but it had to be there she did everything she could to try to ensure that it wasn't but due to laws of the real ID there was nothing she could do but dammit she sure tried had a heart of gold knew all the stuff she went to all the managers and tried to damnedest to make sure that she could help me.

Fast, bright and efficient!!! In and out in under 20…read moreminutes! You're greeted upon arrival for check in by an actual person. They call your last 4 digits of phone number and off you go to get your business done!

The employees are rude and unprofessional. The managers reinforce this behavior and are even worse…read morethen the employees. They screwed up my title and did not care!!!!!

I came here on a Saturday for work to get 11 copies of our drivers' motor vehicle records that we…read morehave to pull at the beginning of every year. After I had sat here for over an hour, my name was called. The lady starts to enter it and then she goes over to talk to another gal Who I could see from across the desk had a scowl and a crappy attitude and said I would have to come back next week. It's not that hard to enter 11 drivers license numbers and print them out. The Belton license office can have it done in less than 15 minutes, but I guess the crew here is incompetent. I came here to get my tags and registration I paid for online so I thought I'd kill two birds with one stone. Don't come to this office if you don't have to. The ladies at the Belton MO DMV office are much nicer and proficient.

If I could give this place no stars I would. There is one lady doing nothing when there is a line…read moreout the door, one lady actually walked out for a break when there was a line. Don't get me wrong I know we need breaks but when there is only 2 of you, you can wait till the line is a little less. The drivers license lady is just sitting in her chair doing only god knows what. They really need someone to come in and take control. The process they have as people come in is also a joke. They have people that have forgot paperwork and go home and come back hours later that just jump in line ahead of people. They need something done with this place.

Went in to their office in Rosenna Square because I couldn't locate their office on line to…read moreschedule a visit. Told it would be about 15-20 minutes if I wanted to wait. At 20 minutes, my name came up. Superb service.

You know, for a DMV this place really isn't so bad. Hear me out!…read more We recently purchased a new vehicle and needed to get our tags transferred. Like most people I'd been avoiding it and putting it off as long as possible. When the time came I visited their website and realized that I could have just made an appointment, but there wasn't anything available now before our temporary tags expired so I just set an alarm to go first thing the next day. When I woke up I realized I had so much more to do that day than I thought and checked their website again for appointments, much to my luck they had a spot for that afternoon open up and I booked it! I arrived right on time later that day, checked in via my phone, and was seen within 10 minutes. The appointment took probably five minutes in total and I was out the door. The big learning here was that it pays to make an appointment and I LOVE that you can do that these days. Another pro tip: bring cash or a checkbook with you as they do charge a processing fee on all credit cards.

They open at 9am not 8am!…read more EverythIng went well & worked with a gal from the old office.. The sitting down is awkward when I'm used to standing at counter. Otherwise, it went as expected.

I love going to the DMV in Belton. I'm usually in and out in under 20 minutes. The office is small,…read moreand some staff can be short with you, but you are good if you don't let them ruffle your feathers!

Walked in to renewal a placard, greeted at desk by older black lady who said need to seen on Motor…read moreVehicle side. We sit as 92 was number waiting on. We wait approximately 35 to 40 minutes and didn't have a form. A form that is clearly not referenced on the renewal document received! I'm thinking there should've been someone to mention this when we were asked why we were there.

The nicest folks and the most organized office. If you forget something, they will issue you a new…read morenumber before you leave to go get whatever you forgot so you sorta stay in line just to speed things up. Generally, they have a greeter for the first half hour to speed folks up and make sure every person is prepped for success. They are quick and to the point. Solid.