Horrible service. In no rush to help anyone. Awful lines…read more no hurry help and seems half asleep. Avoid this place. It's worth it to pay more at UPS or fed ex

I went to set up a nonprofit marketing mail account, not knowing what to do. I was greeted by…read moreChandra with a smile and promptly directed to Amber in bulk mail. Amber was efficient, kind, thorough, and thoughtful. She explained things simply and made many offers to call her anytime if I needed help with any aspect of the marketing mail. It was so refreshing to work with a person who obviously takes pride in her work and cares about her customers. I look forward to working with her again when we begin mailings.

I really don't understand the beef y'all got with this post office lol. My experience was great!…read more I was the girl walking in with the whole box of things. On top of that, I was using some of their "Priority Mail Flat Rate Boxes" so things were organized chaos in that little box of mine while I literally packed it, labeled it, and all that right there in the store. At one point, I was like "shoot, I need to purchase a sharpie so I can fill out the addresses for these". So I looked around for a minute to see if they had sharpies for sale. One of the people working there went out of their way to ask me if I was looking for something specific. I asked if there were any sharpies I could buy, to which point he opened the drawer in his desk and provided me with one. Now, I know it wasn't out of his paycheck or anything but I appreciated the gesture. Once all my ducks were in a row, I stood in line so I could actually ship the stuff out. I gotta say, the line moved pretty dang quick! Another thing I noticed is that everyone had great attitudes about everything. I didn't feel like anyone there was mean. They were all really nice and helpful. I got to the cashier person (I am not sure if they are considered cashiers or tellers or what lol) and she was super quick with my packages as well. I also asked if she could weigh my envelope to make sure I only needed one stamp and she gladly did that. All good things at this post office. Which granted, I did go at a decent time. It wasn't right before Christmas or anything crazy. I have heard this post office gets pretty backed up but cannot say that was my experience at all. I was in and out very quickly and had a great experience while I was here!

Had to go to the post office to renew my passport. I got there early before they opened to wait in…read moreline since I was a walk in. The staff was all very friendly and nice. They helped me get my passport info finalized and sent off quickly. Overall, easy and breezy experience.

I sent a package a couple weeks ago ago and I have the address on my phone. I handed my phone to…read morethe employee to type the address. I was assuming they feel confident they put it in my package was sent in return to me because I got one number wrong. I got a phone call and they asked me to come down and pay for it again with the correct address. I think this is inAppropriate to make a pay, but they didn't follow policy. Never trust them to enter it correctly. I just didn't think I needed to babysit a professional employee. That's why I gave them the address to enter it.

This place is always empty or filled with people! It's best to come during off hours to avoid a…read moreline/wait. The employees are always so nice and efficient. They know what they're doing and are happy to help. I also like how there's an Amazon self serve counter on the left side. More people need to be aware of that! It definitely helps save time if there's a long line. Although, I will say it's sometimes a struggle to print documents from the computer. The computer doesn't always work and is a little older. But I'm sure an employee would also be happy to help print a document if needed!

It's a post office, nothing exciting or fancy. It's generally clean, the service is good (shout out…read moreto my girl Angie who always has her crap together and knows what's going on). The biggest plus of this location is the self serve kiosks, which are useful if you already know which postal product you need to purchase. All positives aside, it's crowded, and nothing sucks more than a crowded post office. Despite their best efforts to keep a line moving the fact of the matter is that there's a line and that's no fun.

I agree with the other (damaging) reviews, this location is often terrible--service is often slow…read moreor bad in other ways--like waiting while the post office person talks about their vacation, or mutual friends, etc. while other patrons are waiting. I have, like some others, left in frustration after a long wait. Once I went to the Springville P.O. the next day, to mail the item I'd tried to mail in Orem, and it was a world of difference. Fast, efficient, knowledgeable. This (Orem 800 S). post office is like a bad DMV office! I wish their were another, better one closer.

Unless you're expediting your package paying $20+, USPS in UTAH is basically a daycare center for…read moreyour "important" mail and packages. It always takes about a month to receive anything from these "delivery people", I'm starting to think every USPS office in Utah is a front for another business. Shipping packages is almost a myth for these people. DO YOUR JOB.

This post office, especially on Saturdays, is the most rude and incompetent staff I've encountered…read more One employee cussed at me when asked if they had a secondary place to drop prepaid parcels since the self- service roll bin was locked (again!) saying "no you can effing wait in line like everyone else" and the other people in line said that employee has been rude the same way to everyone else he'd helped so far that day. They disappear during open hours and still leave the bin locked even though this is supposed to be the only 24 hour self-service location in the area. The staff is unbelievable how condescending they are and they brush you off every time you might have a questions. While in line, I heard an employee talking down to an ethnic customer trying to get his passport and was not helpful or understanding to him at all. Go to the Orem center street location instead! they are always nice but they don't have the 24 hour self service. I've contacted USPS multiple times to notify about the rude service and the self service issues that happen even during the hours the post office is supposedly open and nothing has changed and they reply with "thanks for the info" and not even an apology. Today, Yet again, I went during the hours of operation and the roll bin was locked and no employees were to be found and another confused customer said to me "yeah I've come back 3 times today to drop off my package and it's been locked all day". No surprise there but it's unacceptable.

Mailed my letter no questions asked. I was even able to buy a stamp that had a nice patternread more

We come here for holiday deliveries and some other things on occasion. They always have tape we can…read morebuy at a reasonable price. Some of the staff are very memorable. A few of the older ladies should be avoided because they seem grumpy... although they are fairly honest and knowledgeable.

They don't answer the phone--cannot contact them. It doesn't seem to matter what number you call.read more

I have an online business and this location is closest. I print my label and always ship same day…read more I took my latest package on Nov 6 @9:22 am and dropped it inside. The tracking shows that a label was created. No updates. No movements. 9400108105463109906905 What are you all doing? This is getting to be a bit much. I've tried to give you business because family has or does work there, but I may need to go with the other guys. Their prices are comparable and they are not just holding my items and impacting my customers' experiences. Not cool in this economy!

Very short lines Every-time I go! Very little wait. It's cheeper than ups or fedex. They sell fun…read morestamp selections. Efficient and great location close to Main Street.

If I have to mail something I purposely drive to this location. More chill and polite environment…read morethan the Provo or Orem post offices & the lines move much quicker!

I have always had a good experience coming to this location! Wonderful employees who are right to…read morethe point and get you what you need.

I love this post office. I know, people at USPS offices…read moredon't have the most peaceful and relaxing jobs, but they're always AWESOME. I want to give a special shoutout to Yvonne, she went above and beyond for me when I had trouble with a whole bunch of nonsense... She's just very friendly, happy to help, and do whatever she can to resolve your problem. GIVE YVONNE A RAISE AND A VACATION!!!!!