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US Post Office

2.2 (29 reviews)
Closed • 9:00 am - 6:00 pm
Updated over 3 months ago

Services - US Post Office

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Rod S.

Unlike others, I've never had a bad experience here. They're as fast as the length of the line and the number of people on duty. They take the time necessary to help you and move to the next person. Duh. There isn't some magic pool of spare people in back to help out during busy times. This isn't Costco. When I get to the front of the line, they've always been professional and helped. That's all I ask, and they meet or exceed expectations. Much of the time, I can just use the automated systems and mail things without seeing anyone. I like that too.

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8 years ago

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12 days ago

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1 month ago

Bad customer service, they were super short and rude, made me feel dumb when I asked questions, and didn't answer clearly or kindly

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2 months ago

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1 year ago

Tried to do a temporary change of address but the clerk was asking for info I don't feel he has the right to ask.

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2 years ago

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1 year ago

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4 years ago

Really fast and friendly service. Not words I normally associate with the USPS!

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5 years ago

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2 years ago

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14 years ago

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4 years ago

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5 years ago

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4 years ago

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7 years ago

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7 years ago

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16 years ago

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7 years ago

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7 years ago

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18 years ago

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8 years ago

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11 years ago

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10 years ago

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15 years ago

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14 years ago

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11 years ago

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9 years ago

dave, the guy who answers the phones is very unhelpful

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15 years ago

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United States Post Office

United States Post Office

(12 reviews)

Unless you're expediting your package paying $20+, USPS in UTAH is basically a daycare center for…read moreyour "important" mail and packages. It always takes about a month to receive anything from these "delivery people", I'm starting to think every USPS office in Utah is a front for another business. Shipping packages is almost a myth for these people. DO YOUR JOB.

This post office, especially on Saturdays, is the most rude and incompetent staff I've encountered…read more One employee cussed at me when asked if they had a secondary place to drop prepaid parcels since the self- service roll bin was locked (again!) saying "no you can effing wait in line like everyone else" and the other people in line said that employee has been rude the same way to everyone else he'd helped so far that day. They disappear during open hours and still leave the bin locked even though this is supposed to be the only 24 hour self-service location in the area. The staff is unbelievable how condescending they are and they brush you off every time you might have a questions. While in line, I heard an employee talking down to an ethnic customer trying to get his passport and was not helpful or understanding to him at all. Go to the Orem center street location instead! they are always nice but they don't have the 24 hour self service. I've contacted USPS multiple times to notify about the rude service and the self service issues that happen even during the hours the post office is supposedly open and nothing has changed and they reply with "thanks for the info" and not even an apology. Today, Yet again, I went during the hours of operation and the roll bin was locked and no employees were to be found and another confused customer said to me "yeah I've come back 3 times today to drop off my package and it's been locked all day". No surprise there but it's unacceptable.

US Post Office - postoffices - Updated May 2026

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