Walked in with kids and a big box in tow, a staff member came around the counter to help me. They…read morewere not busy and he promptly helped me. He was very friendly and polite. Definitely made a difference being greeted and helped in this manner. I was in and out quickly and I would recommend this store

This is our go-to location for pre-paid returns and personal delivery needs. They are always…read moreprofessional and friendly. Never do I have to wait very long. They provide cost and delivery options. Notary is only available on-line however.

I dropped off some items and once I left, I realized that I packaged it wrong when I went back I…read morewas for sure there was no fixing it. However, nick found a way to find my package for me and allow me to put the other items in the box so that I would get my full refund nick above and beyond what normally happens and he has excellent customer service and should be recognized. Thank you nick for making my day easier.

This is my favorite UPS store in Utah County! The employees are very respectful and courteous - and…read moreextremely helpful! Except during holiday times, the lines are very reasonable and it is a positive experience. Today, I was helped by Melissa, who was very helpful by sharing a variety of options that I could use to ship my items. Thank you!

Not open until 6pm. It clearly stated this online. Doors are locked and nobody's here.read more

be aware there are hidden fees fedex is starting to charge without notifying you of these feesread more

I had to get fingerprinted for a job so I came here. I never got his name, but the owner was so…read morenice and friendly, even though I was a few minutes late. The store looked clean and organized, and I was in and out quickly.

Another situation of i i cloud scam using a innocent…read morebusiness address to seem like they are authentic.

Unless you're expediting your package paying $20+, USPS in UTAH is basically a daycare center for…read moreyour "important" mail and packages. It always takes about a month to receive anything from these "delivery people", I'm starting to think every USPS office in Utah is a front for another business. Shipping packages is almost a myth for these people. DO YOUR JOB.

This post office, especially on Saturdays, is the most rude and incompetent staff I've encountered…read more One employee cussed at me when asked if they had a secondary place to drop prepaid parcels since the self- service roll bin was locked (again!) saying "no you can effing wait in line like everyone else" and the other people in line said that employee has been rude the same way to everyone else he'd helped so far that day. They disappear during open hours and still leave the bin locked even though this is supposed to be the only 24 hour self-service location in the area. The staff is unbelievable how condescending they are and they brush you off every time you might have a questions. While in line, I heard an employee talking down to an ethnic customer trying to get his passport and was not helpful or understanding to him at all. Go to the Orem center street location instead! they are always nice but they don't have the 24 hour self service. I've contacted USPS multiple times to notify about the rude service and the self service issues that happen even during the hours the post office is supposedly open and nothing has changed and they reply with "thanks for the info" and not even an apology. Today, Yet again, I went during the hours of operation and the roll bin was locked and no employees were to be found and another confused customer said to me "yeah I've come back 3 times today to drop off my package and it's been locked all day". No surprise there but it's unacceptable.

Terrible shopping experience and lack of ethics…read more On August 6, I purchased two laptops online from Staples Orem for $579.99 each. The transaction went through successfully, and I received a delivery date and tracking information. However, on August 11, I received an email canceling the order due to "missing information"--which is completely false, as they had my correct address, phone number, and all other details. What actually happened is that they raised the price of the laptops to $799.99 (an increase of $220) and chose to cancel my order rather than honor the price I had already paid, effectively trying to force me to buy them at the new, higher cost. It shows a total lack of respect for the customer and a lack of business integrity. I do not recommend shopping with them. The most irresponsible store I have ever come across.

i was shocked when I went in 5 minutes before close and they tried to deny me Amazon return…read more When I asked where the manager was and even he was reluctant to help me with my return. The kid at the counter scanned my return, told me that my return slip would come out of the printer... grabbed his bag and left. Perhaps Amazon's should reconsider who they partner with for returns.

The USPS on W. Center Street in Orem, UT 84057 was the closest location that could get my package…read moreto DC by Saturday. I took a lot of time doing the Click & Ship online, but couldn't ever get it to print (after hours of trying.) I ended up having to pay for it at the counter anyway. The guy at the counter had "no clue" about online services, having, "Never gone on the website." (There's someone who loves his job and really wants to learn about his employer-not.) He didn't even know if I could get a refund for the label that never printed. I left feeling very defeated. The good news is, I got an automated response from Click & Ship and was able to easily jump through some online hoops, and my refund is coming. Now, if it turns out my package safely arrived in DC before it's recipient left for Europe, it will be a win, worth the 2 1/2 hours I spent online yesterday. USPS REALLY NEEDS to work on the website, so it saves all the info you write, because as it now stands, each time you go to another page, like seeing if it's cheaper to use your own box instead of a post office flat rate box, you must fill out their online form again. It's maddening.

The staff at this location have been very helpful to us. They have gone above and beyond…read moreexpectations when we've had questions or needed their help. We're very grateful to have this l post office located so close to where we live!!

Now has new name/ownership. Star Laundry Club. Excellent facility, excellent staff. Highly…read morerecommend. Newest, cleanest and very fair pricing. Pick up and delivery also available. Great quarterly comforter program as well. Save you home machines from large comforter washes.

Very clean, new machines that work quick. Pretty sure there is free WiFi, and the place is very…read morewell cared for all around. Great hours, and reasonably priced. The only gripe is that I don't believe they have cash options, so no quarters.

The two older guys were really unhelpful. The first one sent my package with the wrong label before…read moreI finished explaining my situation. He didn't listen and acted like and assured me he already knew what I was trying to do then sent it wrong. When I came to figure out what happened, the second one was pissed and kept giving me every reason why he couldn't help me get the package returned, get my money back, etc. I had to keep reminding him that I wasn't looking for special favors and was just double checking what happened to the package. I wasn't accusatory or rude in any way and there wasn't an argument to be had but he somehow got emotional about it. If he couldn't control himself over a question then I couldn't imagine what it would be like if he had to deal with an actual problem.

they've had my package since friday, and i paid $109.07 for overnight delivery! they tried to blame…read moremy depend on the sender, but they can't because my friend sent me a picture of the package address, which is the correct address! she sent me a pictor of the receipt that also has my correct address on it. which is the correct address! and i have a picture of the invoice@ that also is the correct address! so, why do they keep blaming the sender when proves that

We live in the next town with another UPS store much closer and more convenient. But this is the…read moreone we use. There's no comparison. All the kids working here (they're young, I'm not!) are very friendly and helpful, and will go out of their way to give you better information if needed. They're usually busy yet don't have the "motor vehicles" type lines the other place always has-- the staff is fast and keeps things going quickly. They also have no problem with the AAA and AARP discounts that UPS stores are supposed to offer. At the other store, I had a clerk flatly tell me "she never heard of that"-- with a sticker mentioning both right in the doorway! This location adds it on cheerfully and promptly, and doesn't treat me like a liar when I mention it! That doesn't sound hard but it's a big thing when you've had the opposite experience. I enjoy stopping in here, which is a vast improvement!

Very quick service. This location is staffed really well, and had no line. The guy at the counter…read morewho helped me was super friendly too. My daughter thought it was a grocery store and asked for a sticker. He didn't miss a beat. When it was time for my receipt, which I declined, the system printed out a blank label page instead which he gave to her. So she got to draw her own sticker.