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US Post Office

2.7 (9 reviews)
Closed • 9:00 am - 5:30 pm

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Outside the American Fork Post Office
Annemargaret B.

I have to give this cute office kudos for personalized service and eye catching historical facts to keep your mind busy beside staring at an electronic device. It's the place to be if you want to be get your mail handled and have a friendly extensive conversation while making a new friend. Yes, we keep coming back with a smile.

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8 months ago

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1 year ago

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1 year ago

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7 years ago

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7 years ago

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5 years ago

Impossible to contact a real person! Packages are lost and not delivered as stated.

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5 years ago

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6 years ago

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9 years ago

very helpful!they can solve your problem.they know all the rules what they should know.not like the one in lehi

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US Post Office

US Post Office

(55 reviews)

I really don't understand the beef y'all got with this post office lol. My experience was great!…read more I was the girl walking in with the whole box of things. On top of that, I was using some of their "Priority Mail Flat Rate Boxes" so things were organized chaos in that little box of mine while I literally packed it, labeled it, and all that right there in the store. At one point, I was like "shoot, I need to purchase a sharpie so I can fill out the addresses for these". So I looked around for a minute to see if they had sharpies for sale. One of the people working there went out of their way to ask me if I was looking for something specific. I asked if there were any sharpies I could buy, to which point he opened the drawer in his desk and provided me with one. Now, I know it wasn't out of his paycheck or anything but I appreciated the gesture. Once all my ducks were in a row, I stood in line so I could actually ship the stuff out. I gotta say, the line moved pretty dang quick! Another thing I noticed is that everyone had great attitudes about everything. I didn't feel like anyone there was mean. They were all really nice and helpful. I got to the cashier person (I am not sure if they are considered cashiers or tellers or what lol) and she was super quick with my packages as well. I also asked if she could weigh my envelope to make sure I only needed one stamp and she gladly did that. All good things at this post office. Which granted, I did go at a decent time. It wasn't right before Christmas or anything crazy. I have heard this post office gets pretty backed up but cannot say that was my experience at all. I was in and out very quickly and had a great experience while I was here!

Had to go to the post office to renew my passport. I got there early before they opened to wait in…read moreline since I was a walk in. The staff was all very friendly and nice. They helped me get my passport info finalized and sent off quickly. Overall, easy and breezy experience.

Shipito

Shipito

(36 reviews)

Ive submitted 1583 form to be able to send letters on May 26th, 2025. The Customer support told be…read moreto wait. Since then, the customer support has not been replying to any of my requests on WHEN the form will be added so that I can finally send my letters. Im filing support tickets, email them - total ignore. The trick is that every week is an extra $ for storage. The 3 letters will not cost me over 140 USD extra if i ever going to send them. I understand everything except total IGNORE from customer support.

I am extremely disappointed and shocked at the level of service provided by Shipito. I paid nearly…read more$1,000 AUD to have a package delivered from the Torrance, California warehouse to my address in Australia. The package, worth $2,000, was shipped via UPS over two months ago. The package got stuck in Canada and was then sent back to the Shipito warehouse in California. UPS tracking confirmed that it was received and signed for by someone named Joyce. Since then, I have heard nothing. I've done everything possible to resolve this: Sent two emails Raised multiple service tickets Sent over 10 messages Called three times and left messages with the claims department Despite all this, I have not received a single response. My $3,000 (the value of the package plus shipping) is effectively gone, and the lack of accountability is appalling. I cannot believe a company can treat its customers this way. To Shipito's CEO, Dale Pohlpeter, I urge you to address this situation immediately. Ignoring customers who trust your service is unacceptable. I would strongly advise anyone considering Shipito to think twice before using their services. This has been a nightmare, and I wouldn't wish it on anyone. -- A deeply frustrated customer.

US Post Office - postoffices - Updated May 2026

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