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US Post Office

2.3 (7 reviews)
Closed • 8:00 am - 5:00 pm

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The UPS Store

The UPS Store

(21 reviews)

We needed a UPS location that could handle printing and faxing, and after a few nearby ones came up…read moreshort (either they don't offer it or their fax machine was down), we found this location and I'm glad we did! It used to be in Pittsford Plaza but has since moved to a bigger, brighter spot in the Pittsford Colony Mall. It's in the same plaza as the UR Urgent Care -- just drive toward the back of the mall area. The store itself is clean, well-organized, and offers a full range of services: shipping, printing, shredding, PO boxes, and more. If you need Notary Services, definitely call ahead , sometimes the notary is at another location. We worked with the manager, Andrea, who was an absolute gem and super helpful and kind. Prices were fair, and the store felt spacious and efficient. Plenty of parking out front, though signage could be better you won't really spot it until you're right there. I guess that's just a Pittsford thing.

I can't believe the stupidity and laziness of the employee taking returns. It was sent back to my…read morehouse, opened, with one of the return items missing because it fell out. I am astounded that anyone would think that seemed, "okay". They didn't put the return sticker on it OR even tape the package. The other pants were obviously on the ground as they were out of the original plastic and crammed back into the original bag which was again, completely open. That's your entire job and you messed it up!

US Post Office - Store front

US Post Office

(4 reviews)

The lady that works on the right side register ( customers facing registers right side) is the…read morerudest person I've ever seen working at the post office. Every time i go in there she not only gives me a attitude but everyone else as well! She yelled at a lady when she was just simply was looking at stamps telling here to get away from here area when she's with another customer( she was well over 6 feet away). And she was very rude about it and the lady looked very upset and embarrassed. Then the other day she shut here lane with more that 10 minutes left and told me she's closed! She shut down way to early because every time i go to Penfield's other post office they never do that. Hopefully someone can address this issue because its a very unpleasant experience dealing with her and I always need to ship things with my job.

This post office was incredibly helpful to me this past week. I ordered Adam a Christmas gift off…read moreof etsy that was coming from overseas and I needed to sign for the package. I got a slip to send back saying that the post office can drop off the package without me being there. I remember filling out that slip but I can't remember what I did with it after filling it out (Probably because I took care of it at 4:30 in the morning when I woke up to go to the gym). I wasn't sure which post office the slip would have gone to if I indeed remembered to send it back and I wasn't sure which post office had my package. I called the Winton Rd. post office since I live closest to them but no one answered my calls and I let the phone ring for so long I was hung up on... 3 times. I then called the USPS hotline and using an automatic system I found out that this post office had my package. I called and someone answered right away which was fantastic. I spoke to David who found my package and said he could have it redelivered the next day. I decided I would come pick it up and David said it would be ready for me. I went to the post office which is easy to find but it is pushed back a little from the road. It is across the street from panorama plaza. I was happy on the inside because I am used to seeing the cramped post office eon Winton Rd. This was very spacious so you have room to breath and form a line. The person at the counter was very helpful and quickly found my package that was set aside fro me since I was coming to pick it up and I was out of there. Everyone at this location was so friendly and helpful and I am grateful for them. I will drive out of my way to come here and skip over Winton Rd. 1 week later, I still have no idea what I did with that slip... I am not sure I will ever remember.

US Post Office - postoffices - Updated May 2026

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