Terrible customer service. Had the ups pickup instruction page up with the pick up date and…read moreeverything, but ignored it and told me to call customer service?

The UPS Store in Gates on Buffalo Road is GREAT! I am frequently helped by AMANDA, shes friendly…read moreand knows the answer to every question. This store is always busy but staff work fast and efficiently. The store runs very well!

Our first visit here was awesome. We were poking for a gas dryer. I never buy new, for washer and…read moredryers. Things just do not last long. I prefer refurbished because I feel I get a higher quality product, it just comes dings and dents. Bought a Maytag, was asking 350.00 but we offered 250.00 and we will take it with us ourselves. (they offer delivery for a small cost) but we have a truck. The salesman was nice, he helped us load it up. He accepted our offer. Took it home, hooked it up. Works perfect! Would definitely recommend, and will be going back when needed. The store is clean, staff knowledgeable and friendly.

I recently called regarding a repair for a washer I purchased a few months ago, as it has stopped…read morespinning. During the call, I was told that my information could not be found in the , and as a result, no assistance could be provided. I should have known something like this would happend . I also want to note that my in-store experience at the time of purchase left me uncomfortable, as I felt I was being closely monitored while shopping as if i was going to walk out with a washer.

Fast service and friendly people. It's not far from me but if you've never been you'll pass it…read more It's in the cut of the mini plaza there.

From the owner: Amazing Service for Amazing Customers- Come visit us today to pack & ship your flips, gifts,…read morereturns, and anything you need to ship! We offer FedEx, UPS, and USPS services. We also have in-house mailboxes, customer workspace & seating! Printing services from large bulk prints or flyers, banners, and brochures! Let's get some business done!

Always great service. Their internal system for billing can be a little cumbersome but they make up…read morefor that with personal employees that are always ready to help.

From the owner: print anything. document everything…read more Dataflow can print anything you need, be it simple copies through to wallpaper, architectural drawings to outdoor banners. Dataflow can archive your documents digitally, saving on the hassle of a large storage site for your old paper based archives, while making searching and finding the document you want much easier.

Went in today to mail a certified letter with tracking to the Philippines. Had a very long wait in…read moreline as a customer in front of me was having some issue sending delaying the line for up to 20 minutes, the girl trying to help her was totally "hung up," obviously appearing like she did not want to be working at all that day. But could tell she was at least trying her best. Also was able to observe two customers arguing, ready to get into a fist fight, so at least I had a little entertainment to help ease me the extra-long wait! But i have to admit that the long wait was becoming unacceptable. So, I needed to text my supervisor explaining the situation, and why it was taking me so long. Even snapped a picture so my boss could see the fiasco happening before my very eyes! Until finally, a very professional woman in her 30s came to help me. I appreciated how very observant she was and noticed the way i was looking, needing to be helped. Besides her attractiveness, what impressed me the most was her professionalism, knowing exactly how to send my important court documents with a raised seal to my fiancé in the Philippines. I immediately could see she was a very competent postal employee who understood her job. I was very saddened by the experience I had at the Howard Road, Rochester, NY, Post Office last Saturday, February 14th, as the gentleman Postal Clerk adamantly refused to send my certified mail to the Philippines, making it seem like all the US Post offices do not send certified mail to the Philippines! Told me to check in very annoyed way to check out UPS, so went to them and wanted $250 to send. So funny!! So, I went to Upper Falls Post Office, and it cost me $49.75. After so much pain, struggle and frustration trying to mail a certified letter with tracking (gets delivered in 10 days besides), i didnt mind spending an extra $30 just for the peace of mind. I like knowing my important documents won't take 5 weeks to get to the Philippines and possibly get lost in the mail in some foreign post office..

Bit of a wait, but I was able to easily pick up my package from a missed delivery AND I finally got…read moremy hands on the 2022 African Daisy Global stamps (before the price hike later this month!) (I did buy them out of sheets so if you are also looking for this stamp in Rochester, I do apologize)! The building is beautiful, too.

The cpr and first aid and emergency oxygen. They are excellent. The instructor was excellent and…read morevery polite and respectful.

The American Red Cross, you may know them for their blood drives however they provide so much more…read morein services. Today I was at this office to attend multiple training's for the disaster services team. As a volunteer we can deploy when called to communities impacted by a variety of disasters. The recent Polar Vortex in WNY, shelters were opened and guess what, people are needed to provide assistance to those seeking shelters. The big hurricane or earthquake in another state or country, guess what volunteers from the Red Cross go down to provide assistance. That is people from your community giving their time to help those most in need. Other services the Red Cross provides include Sound the Alarm. This is a program where you can submit a request, no questions asked. (no income requirements, rental, homeowners, etc) Disaster Services volunteers and other trained volunteers will come to your home and install free smoke alarms into your home. These NEW alarms that follow the NYS guidelines (that change April 2019) have a 10 year lifespan and LED batteries that you are not required to change out every 6 months. Do you want to learn more how to be prepared for a natural disaster? How about a man-made disaster? Concerned on what actions to take with an active shooter? The Disaster Services volunteers offer a program, put together by NYS to teach you and your community how to prepare. Concerned about fire safety and your children? Disaster Services can come into your school or community center to teach the Pillowcase Program, a Disney sponsored, kid-friendly, kid-designed fire safety program and guess what, that isn't everything. You can CPR certification training, lifeguard training, babysitting and even a store so you can buy a fully stocked first act or other supplies you may need in the event of an emergency. So continue to give blood, there is always a need if that is your thing but also remember there are so many other ways you can help your community as well.