Arrived at 4:57 to drop off a package that already had a shipping label on it…read more The main door was already locked by then. If you close at 5:00 PM, one should still be able to get in at 4:57 PM: If you don't want people coming in at that time, change your hours.

This is the closest post office to my home and where all of my packages go when I am not home to…read moresign for them. I try and avoid government buildings as much as possible because they are generally a headache, but coming to this post office is a breeze and sometimes you just need some stamps, ya know? Yes they are sometimes short on staff, but always apologetic about it and happy to help once they become available. I love the convenience in parking of this location and the nice card selection that they have. The employees are kind, and, while lines get long at busy times, that is going to be at any location in town really. Support some local Beechwood bizzes while you're in the neighborhood and make a stop over to this USPS location!

Fast courteous service. Helpful staff, especially Randy. All the boxes I needed were well displayed…read moreand organized in the lobby.

I just wanted to say I had a package delivered and I went to the wrong house but the mail delivery…read moreperson helped me get my package back and he is a lifesaver for it

Went in to the post office into mail a package back to are sender at my cost. I waited for tape the…read morebox up until it was weighed and USPS would put a mailing label on it. Other carriers like Fed Ex and UPS will typically close the box up and tape it for you. was told by the clerk at the counter that I needed to tape my box shut. It was almost Closing time, and a Friday, wanted to get this package mailed so I asked if they could just tape it shut for me. I was told I needed to buy a roll of tape, they couldn't do it. I started to inquire why, and the man working at the counter next to ours, immediately jumps down my throat for asking them to tape my box up and ask f if they could do me a favor and just throw a piece of tape on there for me. Calling me entitled, throwing F bones at me, telling me to go to UPS then if they do that for me but they will not, it was nothing I had ever seen or understood his reaction. It was beyond u professional and when I called him out about his behavior or they way he was talking to me, he as proud of it. The customer at his counter was in shock- as well. He made sighs and his facial expression was like he was blown away with this man's behavior and words to me, and I was not even in this man's line or at his counter, I was talking with another clerk. The other customer was just as uncomfortable as I was and I met up with him in the parking lot after this scene took place and we both were in shock how this clerk went off on me. Even when I told the man I was going to report him- he proudly gave me his name- Adam- said he as the highest position there before manager and he has great reviews and I should check them out. No shame in his unprofessionalism and rudeness to customer making a simple request and who was about to pay for their package to be mailed with USPS.

Still a good location.. BUT DUE TO COVID.. only three people are allowed inside and there are…read moreusually lines out the door so be aware. If you want to save yourself a bit of grief go to the bigger one over by the Tops Plaza on Clinton. This location on Winton has drive up mailboxes so..

Easy in and out on Jefferson. Used the self service kiosks to send a package and order a stamp…read more (Had to buy two as that was the minimum). Line inside looked lengthy, glad they have the option to skip it!

The processing of mail and packages at this facility are delayed! I dropped a package in blue box…read moreon a Sunday night at around 11pm. Box said next pickup was 7:30 am on Monday (the NEXT morning). Which gave it an estimated Priority mail delivery date of Thursday. I just checked tracking and the package wasn't scanned in until Tuesday evening!! Then it's being moved through several other facilities in Rochester!!! I assumed this was the main facility‍ and that it would be picked up and scanned on time. This doesn't give main facility procedures. Now this package will not be delivered until possibly Saturday. I'm so pissed!!!! This was a business delivery and it makes me look bad!! I stars if I could!

I actually had a great experience with this store, and was a little surprised to see all of the…read morenegative reviews. Maybe it's because I wasn't actually shipping something, but using their printing services. I had waited last minute (as always) to get some programs printed up for a show that I had on Thursday evening. Was a bit pressed for time, and wasn't looking forward to trekking out to Henrietta to us another well known printers services. Was pleasantly surprised to find that these guys do printing as well, and are right around the corner from my home. Even more surprising was their price per page was cheaper than the other place I was looking at, and the prices at that place were self serve! Placed my order online at about 10am and the site said that it would be done at about 3:30. Got a text at 12:30pm telling me that it was already done. Got to the shop, checked my order only to find that the pages hadn't printed longways, but vertical on the page. Freaking out because I thought it was something that I did, the employees were super helpful and explained that this happens often and it's something that you have to request in the notes section of your order. No questions asked, they reprinted my whole order for no charge. About 70% through the order I noticed that the pages, while printed in the right orientation, were printing upside down on one of the pages. Found out again that this was yet another thing that had to be special requested when placing the order. But, once again they restarted and reprinted the entire order for no charge. Not once did they make me feel dumb, or even balk at the fact that we had to go through this process 3 times before getting it right. I'll definitely be back.

service is horrible. they do everything in their power to be the most unhelpful people on the…read moreplanet. everything they told me i didnt already know. they lost my package. how you file a claim is stupid. everyone is inept and they refuse to do their jobs. why am i talking to a robot on the phone, repeating myself for hours. you lost my package and im the one having to find it for you. i dont work for ups. if i could go into the place and find the package myself i would. tracking says its at the ups store down the street. but service says all they can do is track it. and if the label is made wrong they send it back. HOW DID IT GET DOWN THE STREET FROM MY HOUSE IF THE LABEL WAS MADE WRONG? LITERALLY 3 BLOCKS FROM MY HOUSE A STRAIGHT SHOT. AND THEY "SEND IT BACK" APPARENTLY but it still says its at that location. fuck ups. fuck everyone that works there. you dont care about your customers. and neither does the "UPS representative" that you have to call. they all suck. fuck them all and learn how to do your job. why am i doing it for you. "this review is looking pretty epic!" at the bottom of this. SCREW UPS THEY DONT CARE im over here crying on the phone with them for hours talking in circles about this bs. they. dont. care.

Great customer service with positive attitude and smiles every time. These guys rep the USPS…read moreespecially well and very professionally. Thanks for the super service and making every visit worthwhile!

I find the staff friendly and polite. The wait time is minimal, even during busy holidays and busy…read moretimes.

Popped by this post office after doing some in and out downtown errands yesterday! WOW - this…read moreshould have a world record for smallest post office in all the land. During these COVID times, this is not the best. I essentially waited in the vestibule until there was no one else in the tiny waiting room. I imagine this location must get nutty during peak times, so I would try and drop by during the weekdays if at all possible, so as to not feel cramped. When it was time to send my package, the staff was unbelievably kind, efficient, and helpful. While I only had a two minute interaction (weigh, swipe, thank you, see ya!), it left an impression. Workers of these offices are not getting the props they deserve for being an essential business during this time and having to deal with people in and out at a consistent clip. This is a great and convenient location to send packages for holiday times, just make a plan to wear your mask and have everything ready to go prior to arriving, to save time and limit your exposure/exposure to the staff. Happy holiday gifting!

It is hard to review a post office since they are all pretty much the same. The location here is…read moreperfect being that it is close to a lot of the big buildings downtown. I think the location is the reason why it gets so much business. That being said, I am surprised anyone thought it was a good idea to open such a small office. It is tiny. There is room for a line of about 5 and then the line is out the door. Also, I have never seen more than 1 person working at a time so it can take a long time to get through that line. The area that every post office has to fill out paperwork or put stamps on your envelopes is also small which would be fine however the line for service is against it so if there is a line, you can't really use that work space Overall, I will continue to come to this location because it is so convenient to work. The facility is clean and the staff is nice but expect to wait in line in cramped spaces. If you want to meet a new friend, the line here may be a good place to donor since you are so close.

This USPS is Not handicap accessible!!! Super small location with two stations. Usually one person…read moreworking. Street parking in front. Watch out for hobos.

I've sent my family christmas cards, birthday cards, and postcards and none of them deliver. I've…read moretried calling for weeks and they either let the line go dead or pick up the phone to instantly hang up. I've never gotten the chance to speak a work to this office. Today is July 19, 2023, and whoever is "working" has clearly been there a while and loves to collect a paycheck for doing nothing.