We needed a defibrillator for an orphanage in the Dominican Republic. I worked with Nancy Marone…read morewho sent me many offers and in the end she and the warehouse manager, Sarena Betancourt, were able to get a beaufiful Zoll AED 3 expedited to us in time for our mission trip.

The price was right! They have convenient times also. It's a woman owned business. It's clean…read moreand orderly. No complaints. Plenty of parking. I called at the last minute and was able to register for a class the next day!

I wanted to give another review on Perinton Ambulance, although my original experience was not…read moregreat. I have to say that the quick response and concern was really impressive. I received a call the very next day from the Chief and he wanted to know what happened. He took great notes we review things and talked about how that was not how things are done. I believe this will be a teachable moment for that EMT and everyone needs those now and then. I was very impressed with how he handled things. I did talk with my patient the next day...home and resting. Thank you again to the Chief.

In January 2024, I woke up in the middle of the night with chest pain and a heart rate too rapid to…read moremeasure. I called 911 and was told paramedics could come and take my vitals. Perinton Ambulance arrived, talked to me at my door for a minute while I was in deep distress, and then told me they could not take my vitals unless I consented to an ambulance ride to the ER. Then, they got back in their rig and waited like an Uber driver while I personally struggled to get dressed to go to the hospital (it was 3am) - completely alone, during a state of terror and pain. But that's not the worst part. 2.5 YEARS later, in late May 2026, I received a call from a debt collector saying I owed an unidentified business $2,300. At first, I thought it was a scam, as my credit is good and my credit app showed zero delinquent accounts or active collection attempts. But after calling them back and providing scary personal information, I learned they were collecting on behalf of Perinton Ambulance! I was shocked - as I had high-quality health insurance coverage then (and now) and my ambulance copay at the time was just $150. In addition, I never received any call, email, or mail from Perinton Ambulance since 2024. The first notice I received was from a debt collector, which could have led to collection or credit consequences - especially since I assumed it was a scam, in this day and age. I had since moved to a new city, and had different health insurance now, so I spent the next hours looking for old paperwork, and waiting on hold with my old insurance company. When they were finally able to confirm my account, they were able to find the claim and told me that their records showed the claim had been processed/paid and that my patient responsibility was only my copay - especially over 2 years later. What transpired next was just as shocking - the helpful health insurance rep offered to call both the debt collector and Perinton Ambulance with me on the line (she was amazing). But the debt collector was of little help - they said I had a right to appeal and would receive an "appeal packet" in the mail within 30 days, wonderful. Then we tried calling Perinton Ambulance. Eventually, a man named Robert called us back, and I am still stunned at what he said. I merged the call with the health insurance rep and Perinton Ambulance, and then I was a witness to an outrageous argument between the health insurance rep and "Robert," who claimed Fidelis had only paid them ~$150 (my copay amount), and when they were unable to attain the charged ~$2,300 from my health insurance - even though they could see that contractually I only had a $150 copay and Fidelis told them in 3 different claim adjustments that I was covered and only owed $150 - they had no choice but to come after the patient for it. The Fidelis rep then proceeded to politely reprimand the ambulance worker, saying that the issue should have been escalated directly with Fidelis through proper channels - not pursued against the patient. A heated back and forth ensued with me just caught in the crossfire, stunned. Fidelis said they would be escalating to their grievance department and filing a complaint with New York State on my behalf. Robert sounded frustrated and said "they'd call me back," and became defensive, and when I interrupted calmly (as I sensed the call was about to end) to ask for his name and phone number, or the name of a manager, the call suddenly disconnected. This whole process took ~3 hours during a work day, looking for old files, and navigating phone calls with old insurance companies, opaque debt collectors, and ambulance companies that don't answer the phone. The medical system in this country is broken, and if you're not killed by a heart problem (terrifying enough as that is), you might feel like you are slowly being killed by the Kafkaesque, dystopian, predatory system we ironically call "healthcare" in this country.

I've had two great experiencing donating blood at this location this year. The staff and volunteers…read morehave always been very friendly.

Everyone has off days but even when these guys do it's usually just that they forget to say 'thank…read moreyou' so I don't mind it much. The least enjoyable part of the experience is all the phone calls you get before and after. I've been coming here for years, but finally back into a groove of donating platelets; I'm pretty content with the experience. RapidPass to skip some of the before stuff, lots of movie options, charting to help remember what your system is (two-arm, squeeze with left for me), blankets, Tums for calcium, and many snacks to choose from- what could be better?

Safety Team Solutions provided my team with First Aid/CPR Training tailored perfectly to our…read moreneeds and schedules. There is a perfect space to fit a small group and the course includes hands-on practice. Highly recommend!!

From the owner: Safety Team Solutions offers flexible, affordable, and accessible CPR, First Aid, training teaching…read moreboth American Heart Association Heartsaver and BLS CPR, as well as Pro Pet Hero Pet CPR and First Aid. STS can travel to you for group training. Safety Team Solutions offers Safe Sitter babysitting, home alone, and grandparent safety courses for children and teens. Safe Sitter, a reputable and nationally recognized training program, was established in 1980 to provide safety training for children learning to be safe while home alone and for older children and teens providing childcare. Services at a quick glance -Basic Life Support CPR (in-person and blended learning options available) -Heartsaver CPR -Heartsaver First Aid -Friends & Family CPR, First Aid, AED -AED Plan and Safety Plan guidance/creation along with signage -Pet First Aid & CPR -Safe Sitter Essentials with CPR (childcare and home alone safety course for children 6th grade and up) -Safe@Home (for children to learn safety skills to stay home alone) -Intro to Babysitting (for children 6-8th grades to be introduced to childcare basics-includes badge) -Grandparents Getting Started safety course

I donated a little over a month ago and cannot wait to do it again, my overall experience was…read morerelatively painless and I was very happy to have helped someone in need. Afterwards, the workers of the Red Cross made sure I was comfortable until they were absolutely sure I was healthy enough to leave. The whole thing took about half an hour and was very rewarding.

Took a Gnocchi making class with my husband, and our instructor was Christina! She was very…read morepersonable, and very informative! We made ricotta gnocchi and potato gnocchi! Both were great, and Christina had us take a recipe, we've made them at home as well! Highly recommend taking a class here! Affordable, and a fun date night!

I have taken three different classes through the Brainery and each of them was a delight…read more Knowledgeable instructors, friendly attendees, appropriate venues. I know I'm always going to get my money's worth.