This is the best post office in the nation.*…read more It's clean, it's bright, and there's never a line. It's run by a gem of a lady named Linda, who not only shares that name with my mother-in-law, but she is also so friendly, so helpful, and just so, so nice. This is the post office my wife grew up with, and she didn't understand why everyone hates the post office until she moved to Brooklyn. Having been to this post office recently, now I get where she was coming from. I'd rather fly up to Rochester to take care of mail-related issues here than deal with it all at home. ____________ *I suppose I haven't actually been to every post office in the nation, but I feel confident saying that it doesn't get any better than this.

Best post office in town. By far. But I probably shouldn't tell you this. I like it that this…read morelocation is never busy... But honestly. The workers here are the friendliest postal employees I've ever met. The location is great - generally easy to get in and out of. The building is clean and relatively new. I go out of my way to come to this location because it is much less stressful. I might dare say it's enjoyable!

The postal clerks here are the best! The building is clean…read morewith a large parking lot. I am here 3-4 times a week and have never had an issue. Highly recommend this post office!

Great customer service with positive attitude and smiles every time. These guys rep the USPS…read moreespecially well and very professionally. Thanks for the super service and making every visit worthwhile!

I find the staff friendly and polite. The wait time is minimal, even during busy holidays and busy…read moretimes.

Convenient location, easy to access, park and leave. This location never seems to be crazy busy…read morefor me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.

Often a very busy location. Long lines and always out of the special "themed" stamps. If you…read morehappen to catch a small window of time where there is little to no line, the ladies working behind the counter can be so sweet! If you come during closed hours you can still enter the main door to drop mail in the mail slot, AND purchase stamps from a machine.

This is one of my favorite Post Office locations! Large parking lot with lots of lights, so you…read morefeel very safe at any time of the night. The lobby area is super convenient and customer friendly, open 24 hours a day, very clean and lots of counter top space to prepare packages to ship. There is a self service station that allows you to ship mail or packages any time day or night, with out the hassle of standing in line. You can also purchase stamps and shipping materials here. The window service area is open m-f 8:30-5 and on Saturdays 8:30-12. Great service and they always seem to have specialty stamps exspacilly during the holiday season.

Just up the road. Easy parking close to the building, and friendly, knowledgeable staff that…read moreprovide excellent service. This location is accessible throughout the day for package drop offs inside the building and easy drop off of letters outside. It's a well-maintained little building on the corner that's bright, clean, stocked, and never crowded. I worry that we might lose our little, country post office as I observe other small locations closing. I sure hope not, because I value our neighborhood post office, I use it regularly, and I am grateful to the staff that provide such great service!

This well hidden location is one of my favorite post offices to frequent. I like its proximity to…read moremy job and can just run out on lunch. I know the lines will be much shorted than any of the other post offices I frequent. In the last year there was a staff change and the woman I dreaded dealing with is gone. She was replaced by a very sweet and bubbly younger woman. I finally mustered up the courage to ask about the other lady whom was always rude to patrons (Think- "NO SOUP FOR YOU!" type of personality). I was informed.... she was "Promoted"... ha! Well anyway... its certainly improved this place! Lastly, and the most important part..... they always have all the new stamps, but they go fast....since they are a smaller location, they don't receive as much stock. Get there fast!

Most people don't know about this location. It's not your average post office, this place is very…read moresmall. Just enough room inside for one teller, a few rows of old fashion mail boxes and a small area of envelopes available for purchase. Big plus there is hardly ever a line here, and they always have a wide variety of stamps! I love the location (near my home and work) I can avoid the large busy post offices. Limited hours: Monday-Friday 10:00 AM - 1:00 PM, 2:00 - 5:00 PM Saturday 10:00 AM - 12:00 PM Sunday Closed

Went in today to mail a certified letter with tracking to the Philippines. Had a very long wait in…read moreline as a customer in front of me was having some issue sending delaying the line for up to 20 minutes, the girl trying to help her was totally "hung up," obviously appearing like she did not want to be working at all that day. But could tell she was at least trying her best. Also was able to observe two customers arguing, ready to get into a fist fight, so at least I had a little entertainment to help ease me the extra-long wait! But i have to admit that the long wait was becoming unacceptable. So, I needed to text my supervisor explaining the situation, and why it was taking me so long. Even snapped a picture so my boss could see the fiasco happening before my very eyes! Until finally, a very professional woman in her 30s came to help me. I appreciated how very observant she was and noticed the way i was looking, needing to be helped. Besides her attractiveness, what impressed me the most was her professionalism, knowing exactly how to send my important court documents with a raised seal to my fiancé in the Philippines. I immediately could see she was a very competent postal employee who understood her job. I was very saddened by the experience I had at the Howard Road, Rochester, NY, Post Office last Saturday, February 14th, as the gentleman Postal Clerk adamantly refused to send my certified mail to the Philippines, making it seem like all the US Post offices do not send certified mail to the Philippines! Told me to check in very annoyed way to check out UPS, so went to them and wanted $250 to send. So funny!! So, I went to Upper Falls Post Office, and it cost me $49.75. After so much pain, struggle and frustration trying to mail a certified letter with tracking (gets delivered in 10 days besides), i didnt mind spending an extra $30 just for the peace of mind. I like knowing my important documents won't take 5 weeks to get to the Philippines and possibly get lost in the mail in some foreign post office..

Bit of a wait, but I was able to easily pick up my package from a missed delivery AND I finally got…read moremy hands on the 2022 African Daisy Global stamps (before the price hike later this month!) (I did buy them out of sheets so if you are also looking for this stamp in Rochester, I do apologize)! The building is beautiful, too.

Fast courteous service. Helpful staff, especially Randy. All the boxes I needed were well displayed…read moreand organized in the lobby.

I just wanted to say I had a package delivered and I went to the wrong house but the mail delivery…read moreperson helped me get my package back and he is a lifesaver for it