Poor service and incompetent. We paid and received confirmation and key for a box while away. They…read morecontinued to deliver and completely stuff our mailbox. there is no acknowledgement of lack of competency and failures. Just a ton of shifting the blame and crap excuses. And it's impossible to get a refund for the box, even though they did not do what they were supposed to do. They get ZERO stars since they did not do the job.

They were super helpful and nice. O ordered a Rent the Runway dress that needed to be returned. I…read moreaccidntily put the UPS package in a mailbox. They were able tp retreive the package for me and allow my father to pick up that package and take it to UPS. Saved me a $50 late fee!

Went in the Howard Road branch today around 12:30 and was surprised at the very tall, slender…read moremiddle-aged gentleman's behavior. After he flat-out refused to send my letter to the Philippines with a tracking number, was slightly shocked at his sarcastic reaction! He seemed to become annoyed after me needing an answer to direct me on how to resolve this issue. He was responding with a certain negative mannerism, a mocking attitude & body language that gave me an uncomfortable feeling. So i decided to try the USPS on Cumberland Street Monday morning, because they know how to send a letter with tracking to the Philippines. I have done business with them before, and they know how to send a letter internationally with a tracking number. It cost me around $55 the last letter i sent to my fiancé. But still, I was very disappointed that someone who works in the Post Office can get away with acting like this. Everyone else I have ever dealt with at the Howard Road USPS was always very helpful and polite. Guess i had to pick someone who didn't know how to send a certified letter to the Philippines, and he became angry at me because not know what to do.

The counter agents are generally great. However, the delivery people that work out of this office…read moreand the associated branches (ESPECIALLY THURSTON--THAT ENTIRE BRANCH SHOULD BE SHUTTERED OR GUTTED AND RE-STAFFED FROM THE TOP DOWN) are absolutely horrible with no sense of work ethic. They don't care where your mail ends up or if you have a problem. In the 5 years since we've lived-and owned a business in this delivery area--we have had THOUSANDS OF DOLLARS OF MERCHANDISE THAT'S BEEN MARKED "DELIVERED" by USPS tracking that never showed up. Sometimes we were actually HANDED ALL THE MAIL FOR THE DAY BY THE CARRIER ONLY TO CHECK ONLINE AND SEE THAT SOMETHING HAD BEEN MARKED "DELIVERED" that we DID NOT GET! Often, usually on Friday or Saturday, we will have a whole GROUP OF PACKAGES COME UP "DELIVERED" on their tracking system when we've actually received NO MAIL WHATSOEVER. Sometimes it will show up Monday or Tuesday. I think we happen to be at the end of the route, so if they're not finished when they want to be done, they just QUIT. We've had mail and packages left in the bushes, in the snow bank by the street and frequently have "package undeliverable" notices posted online when OTHER ITEMS WERE DELIVERED THE SAME DAY! We have complained at both Westgate and Thurston numerous times in the last 5 years. Westgate listens and placates us, Thurston blames us and acts like they're doing us a FAVOR by even getting off her stool to check to see if we have anything held for us there. It is IMPOSSIBLE TO REACH EITHER BRANCH BY PHONE. Totally absurd and absolutely repulsive customer service--even for the government.

Love this small post office in a small town! Spencerport is quite lovely and everyone is super…read morekind including alll the staff here!! Did you forget your card? Or tape? Or gift card? You can buy alll of that here when shilling your package. Don't forget your holiday stamps!!!

This post USPS location , as well as it's whole operation, isn't all that trustworthy. Twice I…read moremailed a payment in one of their mail boxes that never got to their destination. Then when purchasing a priority postage, "GUARANTEED" to arrive in 5 days, it took nine and missed its recipient. What did I pay the extra cash for? It's my thought that if you have a package or payment that absolutely positively needs to get somewhere on time - don't trust it to the Spencerport NY post office. Send it UPS.

The Holley NY P.O. has the friendliest, most helpful employees of any P.O. we've been in all over…read morethe U.S. They always have a smile, ask if there's anything else they can help us with, and wish us a great day on our way out. And package delivery is fast and problem-free. Puts a smile on our faces even on the coldest snowiest day :)

Good handicapped access and parking. Cards and package materials are available. Friendly staff…read more Shops nearby .

My packages leave from there priority mail at 5:30 p.m., and arrive two days later in Phoenix…read more Amazing ! Thank you USPS.

This well hidden location is one of my favorite post offices to frequent. I like its proximity to…read moremy job and can just run out on lunch. I know the lines will be much shorted than any of the other post offices I frequent. In the last year there was a staff change and the woman I dreaded dealing with is gone. She was replaced by a very sweet and bubbly younger woman. I finally mustered up the courage to ask about the other lady whom was always rude to patrons (Think- "NO SOUP FOR YOU!" type of personality). I was informed.... she was "Promoted"... ha! Well anyway... its certainly improved this place! Lastly, and the most important part..... they always have all the new stamps, but they go fast....since they are a smaller location, they don't receive as much stock. Get there fast!

Most people don't know about this location. It's not your average post office, this place is very…read moresmall. Just enough room inside for one teller, a few rows of old fashion mail boxes and a small area of envelopes available for purchase. Big plus there is hardly ever a line here, and they always have a wide variety of stamps! I love the location (near my home and work) I can avoid the large busy post offices. Limited hours: Monday-Friday 10:00 AM - 1:00 PM, 2:00 - 5:00 PM Saturday 10:00 AM - 12:00 PM Sunday Closed

Convenient location, easy to access, park and leave. This location never seems to be crazy busy…read morefor me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.

Often a very busy location. Long lines and always out of the special "themed" stamps. If you…read morehappen to catch a small window of time where there is little to no line, the ladies working behind the counter can be so sweet! If you come during closed hours you can still enter the main door to drop mail in the mail slot, AND purchase stamps from a machine.

Easy in and out on Jefferson. Used the self service kiosks to send a package and order a stamp…read more (Had to buy two as that was the minimum). Line inside looked lengthy, glad they have the option to skip it!

The processing of mail and packages at this facility are delayed! I dropped a package in blue box…read moreon a Sunday night at around 11pm. Box said next pickup was 7:30 am on Monday (the NEXT morning). Which gave it an estimated Priority mail delivery date of Thursday. I just checked tracking and the package wasn't scanned in until Tuesday evening!! Then it's being moved through several other facilities in Rochester!!! I assumed this was the main facility‍ and that it would be picked up and scanned on time. This doesn't give main facility procedures. Now this package will not be delivered until possibly Saturday. I'm so pissed!!!! This was a business delivery and it makes me look bad!! I stars if I could!

Fast service and friendly people. It's not far from me but if you've never been you'll pass it…read more It's in the cut of the mini plaza there.

From the owner: Amazing Service for Amazing Customers- Come visit us today to pack & ship your flips, gifts,…read morereturns, and anything you need to ship! We offer FedEx, UPS, and USPS services. We also have in-house mailboxes, customer workspace & seating! Printing services from large bulk prints or flyers, banners, and brochures! Let's get some business done!