1. Superior Solutions

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Webster, NY

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Superior Solutions

5.0 (1 review)
Open • 9:00 am - 5:30 pm

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6 years ago

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The UPS Store

The UPS Store

(18 reviews)

Super helpful people, we use them whenever we can…read more Bailey is super helpful and great to deal with!

Went to drop off Amazon return. I walked in and told the girl behind the counter. I would tell you…read moreher name, but she was not wearing a name tag. Convenient for her, as all other employees in the store were wearing one. I told her I needed to process a return. She said she needed the shipping label. Which I didn't have. When I told her I didn't think I was given one. She was a total smart ass. "Well, I need some kind of label" of course you do sweetie! I know how returns work. I didn't want to hold up the line so I took a step back and started to pull up the return to see if there was a shipping label. The woman I let go in front of me didn't have a shipping label, and the girl behind the counter.(same girl) very politely and sweetly informed the woman how she can email the label to her, she can print it out, and presto she is done. My BF and so looked at each other, like whaaat! Why would she be so polite to this woman and so rude to us? So I asked the woman, can I please get a copy of that email address? She kinda tossed it to us. Now my BF and I decided to take the Blake and Ryan approach, and just simply discuss this woman's indiscretions, as if she wasn't there. We were not loud, or rude, very matter of fact. She knew of course we were talking about her. She was uncomfortable, as was everyone else. Which suited me fine. Since they all made us uncomfortable. Shame, because UPS is really losing a lot of money right now. You would think there would be more care by their in shop employees. I know their Drivers are awesome. Maybe their drivers should be training the entitled child working at this store. Thank you UPS store girl without the name tag. I also called your boss

Superior Solutions - shipping_centers - Updated November 2026

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