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US Post Office

4.3 (10 reviews)
Open • 9:00 am - 5:30 pm

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Jen R.

I don't know why I never wrote a review on this location. So this will be remedied now. This looks like a very small location as it's in a strip mall with other things but fear not it's a fairly big place. Considering Covid and other locations (North Winton Village on Winton although my go to is very small and can only take three people inside of the post office at a time.) This is location is basically a walk in, meaning you can mail your mail, I think they have P.O. Boxes and accessories to sent out your stuff along with if need be you can buy various gift cards. Now I am not sure how many people you can have in this location but it goes pretty fast. But don't be surprised if you have to wait in a line for 10 minutes if they only have one person working. Yea only one person other days they have more. I had to go I on a Friday Morning and yes only one person and even when I walked up there was a line to the door. So kids get your holiday stuff out (boxes and returns) out ASAP cause as time goes on it's gonna be crazy. It's a nice location, the inside is clean tidy. Shared parking lot if you want to deal with less people this is a nice location. Cheers

I love how well the USPS system works in this PO's territory :)

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1 year ago

Good handicapped access and parking. Cards and package materials are available. Friendly staff. Shops nearby .

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7 months ago

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5 years ago

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6 years ago

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7 years ago

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16 years ago

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13 years ago

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12 years ago

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6 years ago

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12 years ago

Great little post office. People are super friendly here and they move the line fast.

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Ask the Community - US Post Office

The UPS Store

The UPS Store

2.2
(53 reviews)

I actually had a great experience with this store, and was a little surprised to see all of the…read morenegative reviews. Maybe it's because I wasn't actually shipping something, but using their printing services. I had waited last minute (as always) to get some programs printed up for a show that I had on Thursday evening. Was a bit pressed for time, and wasn't looking forward to trekking out to Henrietta to us another well known printers services. Was pleasantly surprised to find that these guys do printing as well, and are right around the corner from my home. Even more surprising was their price per page was cheaper than the other place I was looking at, and the prices at that place were self serve! Placed my order online at about 10am and the site said that it would be done at about 3:30. Got a text at 12:30pm telling me that it was already done. Got to the shop, checked my order only to find that the pages hadn't printed longways, but vertical on the page. Freaking out because I thought it was something that I did, the employees were super helpful and explained that this happens often and it's something that you have to request in the notes section of your order. No questions asked, they reprinted my whole order for no charge. About 70% through the order I noticed that the pages, while printed in the right orientation, were printing upside down on one of the pages. Found out again that this was yet another thing that had to be special requested when placing the order. But, once again they restarted and reprinted the entire order for no charge. Not once did they make me feel dumb, or even balk at the fact that we had to go through this process 3 times before getting it right. I'll definitely be back.

service is horrible. they do everything in their power to be the most unhelpful people on the…read moreplanet. everything they told me i didnt already know. they lost my package. how you file a claim is stupid. everyone is inept and they refuse to do their jobs. why am i talking to a robot on the phone, repeating myself for hours. you lost my package and im the one having to find it for you. i dont work for ups. if i could go into the place and find the package myself i would. tracking says its at the ups store down the street. but service says all they can do is track it. and if the label is made wrong they send it back. HOW DID IT GET DOWN THE STREET FROM MY HOUSE IF THE LABEL WAS MADE WRONG? LITERALLY 3 BLOCKS FROM MY HOUSE A STRAIGHT SHOT. AND THEY "SEND IT BACK" APPARENTLY but it still says its at that location. fuck ups. fuck everyone that works there. you dont care about your customers. and neither does the "UPS representative" that you have to call. they all suck. fuck them all and learn how to do your job. why am i doing it for you. "this review is looking pretty epic!" at the bottom of this. SCREW UPS THEY DONT CARE im over here crying on the phone with them for hours talking in circles about this bs. they. dont. care.

US Post Office

US Post Office

3.1
(8 reviews)

Went in today to mail a certified letter with tracking to the Philippines. Had a very long wait in…read moreline as a customer in front of me was having some issue sending delaying the line for up to 20 minutes, the girl trying to help her was totally "hung up," obviously appearing like she did not want to be working at all that day. But could tell she was at least trying her best. Also was able to observe two customers arguing, ready to get into a fist fight, so at least I had a little entertainment to help ease me the extra-long wait! But i have to admit that the long wait was becoming unacceptable. So, I needed to text my supervisor explaining the situation, and why it was taking me so long. Even snapped a picture so my boss could see the fiasco happening before my very eyes! Until finally, a very professional woman in her 30s came to help me. I appreciated how very observant she was and noticed the way i was looking, needing to be helped. Besides her attractiveness, what impressed me the most was her professionalism, knowing exactly how to send my important court documents with a raised seal to my fiancé in the Philippines. I immediately could see she was a very competent postal employee who understood her job. I was very saddened by the experience I had at the Howard Road, Rochester, NY, Post Office last Saturday, February 14th, as the gentleman Postal Clerk adamantly refused to send my certified mail to the Philippines, making it seem like all the US Post offices do not send certified mail to the Philippines! Told me to check in very annoyed way to check out UPS, so went to them and wanted $250 to send. So funny!! So, I went to Upper Falls Post Office, and it cost me $49.75. After so much pain, struggle and frustration trying to mail a certified letter with tracking (gets delivered in 10 days besides), i didnt mind spending an extra $30 just for the peace of mind. I like knowing my important documents won't take 5 weeks to get to the Philippines and possibly get lost in the mail in some foreign post office..

Bit of a wait, but I was able to easily pick up my package from a missed delivery AND I finally got…read moremy hands on the 2022 African Daisy Global stamps (before the price hike later this month!) (I did buy them out of sheets so if you are also looking for this stamp in Rochester, I do apologize)! The building is beautiful, too.

East Ave Self Storage

East Ave Self Storage

1.0
(2 reviews)

My son rented here for summer rental storage. We were told they prorated, but that's not true,…read moreonly if you leave within the first 7 days of the month. They also require you buy insurance. You must sign that they can enter your unit without permission. When we arrived less than 3 months after placing stuff in storage, imagine our surprise to find the walls moldy and 3 inches on water in the unit. We got the manager and she stated that they wondered if water got in our unit from the one next door that had a gaping hole in the roof. i asked for the final month rent to be returned and i was refused. i asked for the refund to help offset the 100 deductible. i filed a complaint with bbb, it took them 7 months to respond with a flat out refusal. note... They knew about the hole in the roof and did nothing. They rented the unit, collected the cash and did nothing more. They didn't enter the unit to see if water had leaked through the wall, nor did they call us. completely negligent. They did however offer to store or ruined items for the insurance company to inspect for an added fee. We even advised the insurance company of their negligence, complete with pictures. If i had time I'd be going to small claims court. i suppose if you have ugly furniture you want to turn into cash and don't mind depreciation or fighting with insurance? this is the place for you. Otherwise, if you like your belongings this is not the place. And by the way, corporate piblic storage is just as lacking in standing behind their brand.

I stored living room and bedroom furniture , including several family antiques, at this location…read more Due to water line break in their building, I suffered a total loss. Although a waiver was signed, I paid nearly two thousand dollars over 10 months for my belongings to be stored safely. It wasn't until after my fourth request for a partial refund did I get an apology for my loss from the owner - accompanied by a flat out refusal to stand by their service and offer even a partial reimbursement of my rent. Lesson Learned.

US Post Office - postoffices - Updated June 2026

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