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    US Post Office

    2.0 (5 reviews)
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    The UPS Store

    The UPS Store

    2.2
    (53 reviews)

    I actually had a great experience with this store, and was a little surprised to see all of the…read morenegative reviews. Maybe it's because I wasn't actually shipping something, but using their printing services. I had waited last minute (as always) to get some programs printed up for a show that I had on Thursday evening. Was a bit pressed for time, and wasn't looking forward to trekking out to Henrietta to us another well known printers services. Was pleasantly surprised to find that these guys do printing as well, and are right around the corner from my home. Even more surprising was their price per page was cheaper than the other place I was looking at, and the prices at that place were self serve! Placed my order online at about 10am and the site said that it would be done at about 3:30. Got a text at 12:30pm telling me that it was already done. Got to the shop, checked my order only to find that the pages hadn't printed longways, but vertical on the page. Freaking out because I thought it was something that I did, the employees were super helpful and explained that this happens often and it's something that you have to request in the notes section of your order. No questions asked, they reprinted my whole order for no charge. About 70% through the order I noticed that the pages, while printed in the right orientation, were printing upside down on one of the pages. Found out again that this was yet another thing that had to be special requested when placing the order. But, once again they restarted and reprinted the entire order for no charge. Not once did they make me feel dumb, or even balk at the fact that we had to go through this process 3 times before getting it right. I'll definitely be back.

    service is horrible. they do everything in their power to be the most unhelpful people on the…read moreplanet. everything they told me i didnt already know. they lost my package. how you file a claim is stupid. everyone is inept and they refuse to do their jobs. why am i talking to a robot on the phone, repeating myself for hours. you lost my package and im the one having to find it for you. i dont work for ups. if i could go into the place and find the package myself i would. tracking says its at the ups store down the street. but service says all they can do is track it. and if the label is made wrong they send it back. HOW DID IT GET DOWN THE STREET FROM MY HOUSE IF THE LABEL WAS MADE WRONG? LITERALLY 3 BLOCKS FROM MY HOUSE A STRAIGHT SHOT. AND THEY "SEND IT BACK" APPARENTLY but it still says its at that location. fuck ups. fuck everyone that works there. you dont care about your customers. and neither does the "UPS representative" that you have to call. they all suck. fuck them all and learn how to do your job. why am i doing it for you. "this review is looking pretty epic!" at the bottom of this. SCREW UPS THEY DONT CARE im over here crying on the phone with them for hours talking in circles about this bs. they. dont. care.

    US Post Office

    US Post Office

    3.1
    (8 reviews)

    Went in today to mail a certified letter with tracking to the Philippines. Had a very long wait in…read moreline as a customer in front of me was having some issue sending delaying the line for up to 20 minutes, the girl trying to help her was totally "hung up," obviously appearing like she did not want to be working at all that day. But could tell she was at least trying her best. Also was able to observe two customers arguing, ready to get into a fist fight, so at least I had a little entertainment to help ease me the extra-long wait! But i have to admit that the long wait was becoming unacceptable. So, I needed to text my supervisor explaining the situation, and why it was taking me so long. Even snapped a picture so my boss could see the fiasco happening before my very eyes! Until finally, a very professional woman in her 30s came to help me. I appreciated how very observant she was and noticed the way i was looking, needing to be helped. Besides her attractiveness, what impressed me the most was her professionalism, knowing exactly how to send my important court documents with a raised seal to my fiancé in the Philippines. I immediately could see she was a very competent postal employee who understood her job. I was very saddened by the experience I had at the Howard Road, Rochester, NY, Post Office last Saturday, February 14th, as the gentleman Postal Clerk adamantly refused to send my certified mail to the Philippines, making it seem like all the US Post offices do not send certified mail to the Philippines! Told me to check in very annoyed way to check out UPS, so went to them and wanted $250 to send. So funny!! So, I went to Upper Falls Post Office, and it cost me $49.75. After so much pain, struggle and frustration trying to mail a certified letter with tracking (gets delivered in 10 days besides), i didnt mind spending an extra $30 just for the peace of mind. I like knowing my important documents won't take 5 weeks to get to the Philippines and possibly get lost in the mail in some foreign post office..

    Bit of a wait, but I was able to easily pick up my package from a missed delivery AND I finally got…read moremy hands on the 2022 African Daisy Global stamps (before the price hike later this month!) (I did buy them out of sheets so if you are also looking for this stamp in Rochester, I do apologize)! The building is beautiful, too.

    American Red Cross

    American Red Cross

    4.7
    (3 reviews)

    The cpr and first aid and emergency oxygen. They are excellent. The instructor was excellent and…read morevery polite and respectful.

    The American Red Cross, you may know them for their blood drives however they provide so much more…read morein services. Today I was at this office to attend multiple training's for the disaster services team. As a volunteer we can deploy when called to communities impacted by a variety of disasters. The recent Polar Vortex in WNY, shelters were opened and guess what, people are needed to provide assistance to those seeking shelters. The big hurricane or earthquake in another state or country, guess what volunteers from the Red Cross go down to provide assistance. That is people from your community giving their time to help those most in need. Other services the Red Cross provides include Sound the Alarm. This is a program where you can submit a request, no questions asked. (no income requirements, rental, homeowners, etc) Disaster Services volunteers and other trained volunteers will come to your home and install free smoke alarms into your home. These NEW alarms that follow the NYS guidelines (that change April 2019) have a 10 year lifespan and LED batteries that you are not required to change out every 6 months. Do you want to learn more how to be prepared for a natural disaster? How about a man-made disaster? Concerned on what actions to take with an active shooter? The Disaster Services volunteers offer a program, put together by NYS to teach you and your community how to prepare. Concerned about fire safety and your children? Disaster Services can come into your school or community center to teach the Pillowcase Program, a Disney sponsored, kid-friendly, kid-designed fire safety program and guess what, that isn't everything. You can CPR certification training, lifeguard training, babysitting and even a store so you can buy a fully stocked first act or other supplies you may need in the event of an emergency. So continue to give blood, there is always a need if that is your thing but also remember there are so many other ways you can help your community as well.

    US Post Office - postoffices - Updated June 2026

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