Easy in and out on Jefferson. Used the self service kiosks to send a package and order a stamp…read more (Had to buy two as that was the minimum). Line inside looked lengthy, glad they have the option to skip it!

The processing of mail and packages at this facility are delayed! I dropped a package in blue box…read moreon a Sunday night at around 11pm. Box said next pickup was 7:30 am on Monday (the NEXT morning). Which gave it an estimated Priority mail delivery date of Thursday. I just checked tracking and the package wasn't scanned in until Tuesday evening!! Then it's being moved through several other facilities in Rochester!!! I assumed this was the main facility‍ and that it would be picked up and scanned on time. This doesn't give main facility procedures. Now this package will not be delivered until possibly Saturday. I'm so pissed!!!! This was a business delivery and it makes me look bad!! I stars if I could!

Very friendly, knowledgeable staff. They were helpful with determining how much postage I needed…read morefor wedding invites as well as advising me through expediting my passport update.

Absolutely terrible, lazy and incompetent…read more If I could give zero stars I would. I am sitting in my home and got a notification from usps (Amazon delivery) that they cannot deliver my package because "I moved". Wrong. I'm sitting here and I heard the mail truck. I have lived here for one year and no one has had an issue before. What the hell?! Is it just that you are lazy or can't be bothered to try?! Terrible.

Totally incompetent and unprofessional staff. The post master speaks terrible English and is in…read moreover his head. Does not answer the phones in a timely manner & when they do, it's like they talk down to you with a cocky attitude. Should be closed down just like the local police department.

This is a wonderful little post office. It's inside the mendon meadows market. There's also a…read morepharmacy, a banking branch for Canandaigua National Bank and a daycare ~ all in one building. I can get all of my shopping, banking , packaging and medications all in one place. Now if there is anything that is negative about this post office is that it does not do passports. The employees who work here are very, very knowledgeable ~ they know their craft and they do it very well. They are fast and they're very courteous. The only times I've ever seen a line are just before closing or on tax day or just before Christmas. This is certainly the place to go to do any of your posts office business if you want to take a small trip to the town of Mendon.

If I have to go to the post office, I am going to this one!…read more The service here is refreshingly friendly compared to the Jefferson Rd post office. The line is typically short and the employees are quite efficient. Even on the Sat before Christmas, my parcel was accepted with a smile and a "Merry Christmas!" as I left. Good to know that the post office doesn't actually mandate grumpiness among employees.

Good handicapped access and parking. Cards and package materials are available. Friendly staff…read more Shops nearby .

For the last 10 months, Ive had repetitive probs with the lobby mail slots after hours: They are…read morealways jammed leaving the taxpayers to load up packages back into car and driving to another branch. Reporting the prob to them every week has done nothing to get this fixed. They tell me it's the customers who jam them up every time. Yet this does not happen at any other branch within 10 miles. Ive had repetitive probs with "Clerk 09" & now the new manager at this branch which compels me to update my review ... the one star belongs entirely to the counter clerk I had yesterday - luv her, she knew what she's doing, answered all my questions with helpful detailed explanations and should be promoted. But any time I get Clerk 09 it is a frustrating ordeal, and today just wasted 20 minutes of my life arguing (again) about the corporate account terms that my national e-commerce company negotiated with them almost a year ago so they would take my package :( This also does not happen at any other branch within 10 miles. Then, I tried to fill out the USPS customer experience survey at the bottom of my receipt, and I cant even get the stupid survey link to work! It keeps giving me this "Server Error in '/' Application" message! So I emailed postalexperience@maritzcx.com for technical problems related to completing surveys. Why do I bother? Because I am at their mercy in order to get paid for my work, and I strive to work smarter not harder. (If my customer service ever made things this difficult for my clients to do business with - Id be out of business a long time ago.) It's no wonder Amazon started their own delivery service. Serenity now!

If you like the DMV you will love it here! Gloomy staff do…read morethey all hate their job? Ten in line and if its break time its break time, The machines as slow as they are are even faster than these folks.

Of all the post offices on the East side, this is the one I frequent the most. Fast, efficient and…read moreconvenient. The staff there is *very* friendly & helpful! Wish every post office was as good as this one!

The Post Office is not the problem. It is the mail carrier who likes to pick and choose when she…read morewants to exercise the USPS rules and regulations on her customers. One year I attached a notice to the outside of my neighbor's mailbox about an upcoming garage sale on our street, and she torn them all off the mailboxes while she was delivering the mail and told me that that was illegal. I asked her where my flyers are now, and she said " I let them blow in the wind" WOW!

The employees at the Victor UPS store are the best. Richard really helped me out. He was fast and…read moreaccurate. Thank you. Everyone there does a great job.

The owner, Jeff, made me wait till he unloaded a bunch of boxes. Then, because the store I was…read morereturning items from didn't send the right link he said I would have to email it to him and it would cost $4.00. To print a label?? I was not happy. He's not a nice guy. I wouldn't have been so mad if he didn't make me wait. But, seriously $4.00 to print a label. BS