I had to return an order to Amazon, didn't know why to expect... I had my printed label and box all…read moreready to go.. walked into the UPS store and was immediately greeted. I waited maybe a minute and a the nice gentleman scanned my package and explained I would get an email shortly. Super easy. I learned this store offers so many services, Shredding Printing Notary Mailbox delivery They even make lawn signs and big heads.

I use this location often. They are always courteous and pleasant. Yesterday Cliff took care of me…read moreyet again. He is always smiling and eager to assist. The atmosphere of the other employees was friendly too. It is convenient and so is the parking. Easy to get in and out. It's not a huge UPS so if you have to wait...be patient. Great customer service is not always speedy.

It was my first time making an Amazon return at this location, and unfortunately, it will also be…read moremy last. The return process was confusing from the moment I walked in. There was only a small sign among all the other store signage. I first went to the customer service desk, where I was told to go to the registers. Once I got there, I was looking for a self-service return kiosk and had to ask the cashier where it was. He pointed to a sign at another register, which I had overlooked because I was expecting an actual self-service kiosk. When I found the kiosk area, I realized there wasn't a self-service option after all, so I got in line at the regular register. The associate immediately said, rather rudely, "Go by the register and wait for me." I apologized and explained that I had been looking for a self-service kiosk. He replied, "There is no such thing here." He then came over and logged into the register without saying anything else. I had my QR code ready, and he scanned it. Since I had two separate items to return, I picked up one item to clarify which return matched the QR code he had just scanned. His response was, "Do you want me to do my job or not?" I was completely shocked and embarrassed. I immediately apologized and explained that I was only trying to separate the two returns. He responded, "All returns are separate," and continued processing them. When he finished applying the return labels, he simply stood there. I was expecting a receipt but felt so intimidated by the interaction that I was afraid to ask for one. As I started to walk away, he said, "I'm sorry if I upset you." By that point, my eyes were already filling with tears. I walked out of the store crying. My husband, who had been waiting in the car, couldn't understand how such a simple return had gone so badly in just a few minutes. He wanted to go back inside and speak with the associate, but I asked him not to. The associate was not wearing a name badge, so I cannot identify him by name. I can honestly say this was the poorest customer service I have ever experienced in a retail store. Everyone has difficult days, but there is never a reason to speak to a customer in such a disrespectful and dismissive manner. I left feeling humiliated over what should have been a routine return.

Staples does amazon returns?!?! Wow maybe I'm the last to know this, super convenient and easy to…read moredo. You start the process online take in your item and email return code... they do the rest. You don't even need a envelope or box

My recent visit was a waste of time and energy. I wanted to…read moredo a call tag pickup and everyone just wanted me to call customer service, I was at a FedEx shipping store. They couldn't help me. You need to take a look at customer service, it doesn't exist. No FedEx boxes has shipping envelopes for ground service, Really! What a terrible experience. USPS here I come.

When I want something (printing usually) done right, I come here. Smart, cordial people more than…read moreeager to help.

Fast service and friendly people. It's not far from me but if you've never been you'll pass it…read more It's in the cut of the mini plaza there.

From the owner: Amazing Service for Amazing Customers- Come visit us today to pack & ship your flips, gifts,…read morereturns, and anything you need to ship! We offer FedEx, UPS, and USPS services. We also have in-house mailboxes, customer workspace & seating! Printing services from large bulk prints or flyers, banners, and brochures! Let's get some business done!

This is my GoTo Dry Cleaners. Dependable, courteous, and professionally done. Conveniently located…read morewithin the Suburban Plaza with ample parking. The clothes are not done on site so it does take a few days to get it back but if you drop off your clothes early in the morning you can usually get them back within 1 to 2 days. I Dry Clean my shirts, pants and coats here and I have always been very pleased. A bit pricey but so are most Dry Cleaners.

I tried this dry cleaning service for the first time. I wanted four winter jackets cleaned. They…read morehad it ready on time and I liked that they text when it's ready. However, I don't believe the jackets were cleaned at all. Basic stains which I actually just used water to wipe it off later was not cleaned. Also, the clothes didn't smell good when I received it.

Good handicapped access and parking. Cards and package materials are available. Friendly staff…read more Shops nearby .

My packages leave from there priority mail at 5:30 p.m., and arrive two days later in Phoenix…read more Amazing ! Thank you USPS.

Unless you are donating brand new furniture, don't bother calling these guys to pick up anything…read more This is the second time I've offered very expensive furniture only to be turned down for picking it up. I thought the Salvation Army was not for profit, but obviously they're only interested in making money on things that they can sell in their stores

Best prices for books..hardcover only $.99 ! Pleasant…read moreemployees very friendly! Wish people would donate more to this store.

I gave this review on Google already but: Awful experience if you're a student. When my mom and I…read morerented the unit, they quoted us $39.99/month. No mention of a price increase. I stored most of my belongings there when I moved out of my dorm. Literally the day I got home, we had a letter from them saying they were increasing the price to $80/month. They seriously doubled the price, and I was too far from Rochester to come back and find a different unit. I suspect they do this because they know students are leaving for the summer and will be stuck paying whatever price the company wants. If you are a student, please find another place to store your stuff. Also, when I came back for the fall, they literally had one big cart and one small cart available. Big cart was being used by someone else, so we asked the office for another one. The lady at the desk tells us they have more on the other end of the building if we want. There wasn't any damage to my belongings or anything, but the price increase and the customer service here is abhorrent.

60% increase in rates with only 30 days notice? Not ok. I've been with them for 3 months and just…read moregot the notice. Do they have me enough time to move my stuff in and get situated then raised it literally 60%.

Woah! I've only ever been here two times in my entire life. I held off on writing a review after…read moremy first experience. I waited about two years... And I went back again. And it is the same experience. Long lines and agitated workers. No one is friendly. Everyone has a bit of an attitude. Everything is an inconvenience. I'm sorry that the post office offers me the opportunity to scan a QR code with you and you print my label. Apparently some workers don't like that. And they don't like a pile of packages going out either. Too much effort on their part, I guess. Anyway, maybe I'll be back in two more years.

Went in the Howard Road branch today around 12:30 and was surprised at the very tall, slender…read moremiddle-aged gentleman's behavior. After he flat-out refused to send my letter to the Philippines with a tracking number, was slightly shocked at his sarcastic reaction! He seemed to become annoyed after me needing an answer to direct me on how to resolve this issue. He was responding with a certain negative mannerism, a mocking attitude & body language that gave me an uncomfortable feeling. So i decided to try the USPS on Cumberland Street Monday morning, because they know how to send a letter with tracking to the Philippines. I have done business with them before, and they know how to send a letter internationally with a tracking number. It cost me around $55 the last letter i sent to my fiancé. But still, I was very disappointed that someone who works in the Post Office can get away with acting like this. Everyone else I have ever dealt with at the Howard Road USPS was always very helpful and polite. Guess i had to pick someone who didn't know how to send a certified letter to the Philippines, and he became angry at me because not know what to do.