I love this post office I bet it's been here for a while. Not exactly sure when it was built but it has a real old-school feeling and they are remodeling it also or at least the floors. All of the postal employees were very helpful and my mail was delivered. Perfect on time. read more

US Post Office - Post Offices Near Me - Petaluma, California

absolutely will never use to ship Christmas presents again !! They don't deliver to houses but won't tell you which houses ? Then they , after giving them a phone # to call won't call ? Having a tracking numbers means is absolutely nothing since they told me they cannot or will not communicate with other centers? What can usps do I'm just not sure ? Why can't usps deliver to clear lake oaks read more

Love this post office! I grew up here in Petaluma in the 60's and 70's and never appreciated it as much as I do now when I visit. I'm impressed with the great and friendly service I recently received while mailing a package, and no wait line! Very impressed! read more

This is, in my opinion, is the most reliable post office in the area. The clerks are friendly and professional. The building is fun to go inside as it is historic and beautiful. Thanks for your great service. read more

Came here twice in a matter of two months and on both occasions I had the most friendly, professional service. Today's package was going international. Not only was my package not sealed or addressed, it was in the wrong packaging altogether. This was not an issue in the least for the clerk helping me. He gave me a price comparison on shipping options then allowed me to complete the customs document and return once finished. On each visit the clerks sparked small-talk. This never happened at the post office in the Mission (S.F.). In fact I had to remind (check her) the clerk at my local office that she was there as a public service. She was rude and unfriendly. I am so glad to be at a new facility where the staff is pleasant and approachable. Not to mention the building is beyond beautiful! During my 2 minute wait in line, I had a glimpse of historical plaques and architectural details from the 1920's. Ample parking on the side of the building plus plenty of street parking. read more

US Post Office - Post Offices Near Me - Petaluma, California

The gentlemen named, KC, was the kindest and most helpful mailman I've ever met in my life. I had to go to three different post offices (Berkeley, Emeryville, and Pinole) to ship to Alaska and every other post office laughed in my face and provided me with zero help. KC met me with a friendly attitude and solutions forward mindset. He helped me ship four large oversized items and I could not be more grateful. If you go to this office, I highly recommend working with KC. read more

The nicest postal office. We had a package that was about to get returned to sender and the post office was about to close. They went out of their way to help us locate it and even got the driver to return to our apt. So incredibly kind read more

NEVER go to Post office at -120 4Th St - Petaluma, CA 94952. My son dropped a package off inside and it disappeared including tracking number - all missing - when we returned to report it, they took our cell phone and promised a call back and nothing....My daughter now has two lost packages from the same exact post office. We will never go back, but wanted to let others know. The more people we tell, we hear the same story, missing package, no tracking.....package never even made it to being picked up? How do all these packages disappear only at this location? Pretty sad! read more

Shipping out an ez pass and used some of their supplies. Sign posted asks people to pay for products but one of the mail clerks persons didn't stamp it. So my recommendation would be to verify they stamp what you buy or keep the receipt. The location has lots of parking and wasn't too busy on a Tuesday around 10. read more

Best. Service. EVER. Needed to send a letter and a book. Starting from when I parked my car, it took me under 30 seconds to drop off my letter, get it stamped, pay for my package, and get it shipped off. WOW. Talk about fast service! This is such a contrast to any post office I've ever been to. If all USPS's were like this, I would also come here over UPS and FedEx. A++ read more

In all honesty I hate coming to this post office. I have an eBay business and I have had over 20+ packages that have either been "lost" or damaged. When i go to the post office I want to make it a quick visit, but the older ladies behind the counter want to chat with EVERYONE. The lines are always long and slow moving.....I wonder why? Maybe if they would stop with the conversations they could get the customers in and out in a timely manner. I'd rather drive to Santa Rosa and deal with that post office. read more

I've had problems here 2x. The McDowell Post Office was much more thorough and efficient. And if they don't know something, they will say it. This post office has an older gentleman who told me that I couldn't get a receipt for doing "return to sender," even though the USPS phone operator said that I could. The woman next to him butted in and agreed, and she was rather cold. Then, this younger man overheard, and comes over and takes care of everything. That was August 25, 2011. He was a breath of fresh air, and gave me exactly what I had asked for. In December 1, 2012, a package was scanned and then handed back to me due to insufficient postage; I had purchased the label online. Later that afternoon, whilst at home, that label was destroyed and a refund was requested online. And now, that same label # is showing up as scanned twice in their system, even though it was never physically there for the evening scan; it got handed back to me! And no refund is being granted, because the postal worker scanned the label. I do not understand why she didn't perform some reverse scan, so that I wouldn't be charged for something that she handed back to me; I didn't know the procedure and trusted that she knew what she was doing. And if the post office looks at the details on that label, it never got sent anywhere, and definitely didn't make it to its destination. It didn't even get there in the time frame of the priority mail service. I wonder if FedEx or UPS is any better, even though they have higher fees. read more

Lazy employees. What takes every other post offices no time at all takes these lazy stupid people 2 days. They also put packages on the wrong truck way too often. When my package arrives in Petaluma it will 7 out of 10 times be delivered the next day. But aY too often my package get put on a truck going the opposite direction (south instead of north). Sometimes it goes back out of state. Wtf is your problem you lazy f$-cks. read more

I went to the post office with thirty of the same packages. Same size, same weight all being sent within the same city. They insisted on processing each one individually. The staff was friendly but super slow and spent the 45 minutes it took to process everything arguing and chatting amongst themselves. It just seems like this is a very slow and inefficient way to do things and creates unnecessary work and backup. Overall it was a super frustrating experiences. read more

Melissa took the call and tracked my package. She called me back in less than a minute and was able to redirect my incorrectly addressed package immediately. It was a birthday present for a little girl and Melissa is my hero. And...this was during the Government shutdown! read more

I love this historic post office. It's a busy one like most other post offices, but several times when the line is long, I've been helped by and seen others helped by the manager. The staff here is great, and I always make a point to thank them since they have a very thankless job. I wish the USPS would spend some money making the interior of this beautiful building a little nicer, but as far as it goes, this is a great post office. read more

Staff is friendly, and goes out of their way to help you. Every time I go to the post office I'm meet with friendly faces. People here are genuine. read more

I do have to say for a US Post Office, the clerk there was very helpful and friendly. I am used to going into a post office and being greeted by someone that acts like they do not want to even be there. read more

1. I simply can't understand the Asian counter guy. Why he gets to work the front window, I don't know. 2. I recently apologized to the large dark guy with tattoos. He seemed really annoyed at my lack of knowledge about procedures. He said he was NOT annoyed, so maybe its just routine. 3. They don't do much housekeeping, so the counters have tape marks, dirt, etc. 4. I avoid going there if I can. read more

Very nice people and quick service! :) I have been in this place many times and they are always respectful and nice.

Just an absolute miserable c working the counter there. I had a prepaid package to send off (4x6), but it wasn't taped. Despite the variety of tapes next to her at her disposal (clear tape, not priority, even though my package was overnight), this b wouldn't let me use her tape. Told me to go home and tape it and hand it to the carrier. I am sure the carriers love picking up packages to haul along with the rest of their loot. Anyways, she enjoyed her power trip. Here's hoping she jumps in a pool of d! read more

This is the BEST US Post office ever !!! All the clerks are smiling and very proficient in their jobs. The building is unique and they are open on Saturdays. Parking is easy to find, too. I drive from Novato to this Post Office whenever I need to go to a Post Office. It is definitely worth the trip ! read more

Quick service in the morning today. There are several green spaces for quick parking, and I like that it is close to downtown. Such a a beautiful historic building that it is worth a trip if you are visiting the area. read more

There are some great people working here. They are always so helpful and knowledgable. I will continue to send packages and buy stamps here due to the great location and friendly service. Plus, the building is pretty cool too. read more

I like this post office the ladies working here are really nice and very helpfull ! This would not be an easy job to do day in and day out so i appreciated the fast friendly service !! I think if i worked at a post office id wanna punch alotta people in the kisser :) !! read more

The old Asian man tries to keep your change. With all those customers daily, I'm sure he adds to his paycheck very well.

Just got kicked out of thePost Office at 5:05 PM by a rude clerk who informed me and the woman in front of me that the place had closed five minutes earlier and we weren't going to be served. She did this in a hostile manner. Normally, she's busy gossiping to customers and wasting our time. The thing is both of us had been in line for more than 5 minutes. Can't the post office figure out a way to handle its nightly closing? Maybe put a rope up behind the last customer with a sign that says SORRY, CLOSED. But what can you expect from one of the worst run post offices on the West Coast? They routinely open late. The staff is slow, rude, or worse. And the facility is falling apart (the ran pours out of the broken gutter right over the front door drenching customers--it has for years). Little wonder that private mail services have taken over the services that used to be served here. I won't support keeping this place open in the next wave of budget cuts. read more

The lady at the left hand side window. I am the husband of the person on the yelp name. We have been putting up with her for over 15 years. It is time that she is reprimanded for her behavior. She is just not right. Post master we will talk in the morning. read more

They LOST a package I shipped to a buyer from eBay, then after calling them over a dozen times, i havent got through ONCE! NO ONE PICKS UP! NO ANSWERING MACHINE! NOTHING!! Seems like im not the only one, there are other reviewers who's packages have been lost by this post office. I want to support USPS but locations like these really make it hard. read more

Delivery has gone way downhill over the past couple of months: Really late delivery; mail constantly left in my box for the business across the street; missing bills that I never received; gate always left open, on and on. No uniforms anymore, not that important but the folks delivering look really shabby and not professional.So is the PO getting these people from the unemployment office? read more

Very good service. There was a long line, but I got in and out in less than 10 minutes. It helps when someone comes down the line and asks people what they need and direct them to where they are supposed to go. They had everything I need, and I will definitely come back. Also, friendly staff. read more

My package departed the Windsor post office yesterday on schedule, but has now been MIA (per their tracking info) for almost 30 hours. That can't be a good sign. I hope it isn't under someone else's Christmas tree. read more

February 14 at 3:30pm I was waitting for my turn in line, while a very nusty, durty talkative post-office woman was flirting with a guy, who was leaving.....The first thing, what I got from her, was a question:"where are you from?" This is not polide at all! Sounds like every immigrant has a stamp on forhead that they have an accent. I told her, that while she is at. Work she shouldn't ask this question. She got mad, and almost wanted to tell me that she doesn't want to help me. I just left...it is discusting place. I never will come back here. read more

Generally speaking I find the employees at both post office sites in Petaluma friendly, helpful and efficient. Recently though (7/2/14) I did receive some "snippy" service from a female worker at the post office on 4th St. I had gone into the post office the day before to have my parcel weighed since there are different label requirements for sending international mail depending on weight. My parcel was weighed and I was told what label to use. I returned the next morning believing everything was ready to go. As soon as I handed over the parcel the lady snottingly announced that I had not put the date next to my signature on the label. I apologized and added it immediately. She seemed surly and I remember thinking hey its only a date and I fixed it in 2 seconds. Anyway, I asked if she could add a fragile label (guy I dealth with the day before said he would do that for me when I returned) she immediately announced "we don't do that". When I explained that I had been told they did she slapped a stamp on the counter that had the word "fragile" on it and told me I could do it myself!! By the end of our transaction she started to warm up when she realized I was not impressed with her bad attitude. I still love this post office and think for the most part the staff are courteous and helpful but this lady was either just having a bad day or is in need of a change in scenery. Most people don't enjoy hanging out at the post office and are just trying to get in and out so we can get on with our busy day. We are not in there trying to mess with you, and would you believe we are not the experts on sending parcels you are, so have patience with us if we need a little direction here and there. read more

I ordered something online last week and Friday my package was verified as delivered, which was very unusual, because it was not here. I figured I would give it the weekend, and on Monday I called the Post Office to figure out what happened. The woman who answered the phone had a heavy accent , making it hard to communicate, and was extremely rude. When I told her the situation, she responded with "Well, what do you want me to do?" She refused to let me talk to someone else and tried to hang up on me. At that point, I told her to go fuck herself. read more

Can I post no stars? Downtown Fourth Street Post Office is the absolute worst post office ever for a city of 50k+. What is the USPS thinking?? ALWAYS long lines with clerks who more or less try to care- somewhat. Why on earth is there only ONE self-service machine and drop bin? My little hometown of 15k people in PA has two of each in its lobby! This downtown post office is a real drag. North McDowell is much better- but again only one bin! Don't these BOZOS realize these bins fill up every weekend and cannot be used? Or, do they just not care? PLEASE...USPS... Petaluma deserves better than the 4th Street House of Horrors. read more

If I could give less stars I would. My fiancé and I went to this location to mail out our wedding invitations, and we received the worst customer service ever. A little about me: I am retail manager and have been a GM for over 8 years. The way this teller screamed at us about our envelopes was over the line. We then got back in line to just buy more expensive stamps, she shows us the one option they have available and tells they are nice and it doesn't matter what they look like. We agree and ask to purchase. She then tells us, they are sold out, and throws her hands in the air and just asks for the next customer. We left empty handed, with no stamps to mail out our invites, vs being able to buy 2 forever stamps for every invite. We now have to look for another avenue to purchase our stamps. Isn't that what the post office is for, to buy stamps? Biggest joke- is that they have a huge sign inside this location that says, "customer service is our #1 priority". Thanks US government employee for making this bride to be cry. read more