I've never seen such a small post office with such a huge presence. The employees here are beyond…read moreamazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!

I had a great experience at the post office today. The customer service is excellent! She even gave…read moreme some boxes .

I am posting this review to warn local residents who rely on this post office for secure mail…read moredelivery, specifically those using the PO Boxes at this location. On Thursday morning, an envelope containing $1,000 was delivered to my assigned PO Box. When I went to retrieve it, the box was completely empty. Upon speaking directly with the employee on duty behind the counter, they admitted on camera that they had been misplacing mail across multiple PO Boxes during that shift. They explicitly confirmed that mail intended for other customers had been swapped into wrong boxes throughout the morning. Despite this immediate admission of sorting errors, no immediate fix was available. A physical check of neighboring boxes and casing units by management yielded nothing, meaning $1,000 intended for critical living expenses was either misdelivered to another customer who walked off with it, lost in the facility, or stolen. To make matters worse, this facility does not have security cameras installed in the PO Box lobby area, leaving zero video trail or accountability when misdelivery or theft occurs inside what is supposed to be a secure federal building. This loss of $1,000 could not have come at a worse time. I am currently pregnant, navigating a career transition before starting a new job, and relying on those funds to cover basic necessities like my car payment and groceries. Having $1,000 vanish from a locked PO Box--combined with staff actively confirming that mail was being placed in wrong boxes that exact morning--is entirely unacceptable for a federal service. I have formally escalated this issue by filing claims with the United States Postal Inspection Service (USPIS) and contacting federal representatives for a formal inquiry. However, if you are a local resident considering renting a PO Box or having anything of value mailed to this facility, please be extremely cautious. Double-check your mail immediately, do not send cash or uninsurable valuables here, and be aware that sorting errors are actively occurring without lobby camera oversight to back you up.

Received Excellent friendly Service from LESLIE! This is my Favorite USPS conveniently closest to…read moremy home despite it being just a 2- person gig. You can't tell since she works fast : super efficient!

I love this little post office. Dan is great. I'd come here 1000x over the USPS in town…read more Unfortunately I can't pick up my undelivered packages here. But I'll use it for everything else!!!

This is a recommendation. I would like to encourage LOPers to take advantage of the convenience,…read morehelpfulness and service of our local Combie Mailbox. They are barely scraping by and are considering closing shop. It's a lot of work for very little. Yes, they mark up prices on stamps and packages, but for what it costs you in time and gas to drive to Auburn PO, you can do business right out the gate for less inconvenience and expense. Their markups are tiny. I love their card assortment too! Very unique greetings for all occasions. Also, when I mail a package, they can look up all my info and expedite service. The lines at Auburn PO can be daunting. I hope you will consider supporting this business! They are worth it!!!

They don't answer your calls trying to protect your community mail . Our community box waa…read morevandalized broken into they do t repair it . Negligent two people's packages in one box. I got my package left my neighbors package there ?

Great post office…read more For such a little post office, they are fast and they know what they are doing. I go far out of my way to use this post office because I know they are good at what they do. If I use them my package is less likely to get lost. Stop by and give em a try. The worst that can happen is, you spend an extra five minutes chatting with one of the wonderful clerks. I like to think that those big blue mail drop boxes are some kind of Doctor Who like portals for our mailmen. Maybe that's how they are able to get all the mail out so fast.

Little bitty place with excellent customer service, I really have nothing else to say but yelp…read morewants 85 more characters so here they are and Beyond!

One of the smallest post offices I've ever been inside of, yet best service I've received at any…read morepost office. The ladies are always helpful and provide fast service. Great atmosphere.