Stopped in recently to this location, lady behind the counter was super helpful in helping with…read moreproper postage for what I needed to send and my options for signed for delivery. I was able to get proof of my receipts as well. Nice big parking lot, easy to get in and out.

Maija is awesome! I had a two-part process where I needed…read moreto purchase a self-addressed stamped envelope with certified mail and also send out that package. Maija patiently explained the different rates and had a sweet smile the entire time. I left feeling really glad that employees like this are out there. This job really suits her, because she really is the epitome of good customer service. I don't usually like going to the post office because of crowds, and opt for doing my postage on Pirate Ship and having USPS do pickups at our house, so I was dreading this visit. But it was surprisingly easy with Maija's help today. The facility didn't smell very good...lots of BO but that could be from customers. But glad this location isn't too far away for when I have to go into the post office. Thanks Maija!

They don't answer your calls trying to protect your community mail . Our community box waa…read morevandalized broken into they do t repair it . Negligent two people's packages in one box. I got my package left my neighbors package there ?

Great post office…read more For such a little post office, they are fast and they know what they are doing. I go far out of my way to use this post office because I know they are good at what they do. If I use them my package is less likely to get lost. Stop by and give em a try. The worst that can happen is, you spend an extra five minutes chatting with one of the wonderful clerks. I like to think that those big blue mail drop boxes are some kind of Doctor Who like portals for our mailmen. Maybe that's how they are able to get all the mail out so fast.

I am not sure why this location has so many poor reviews. I have consistently had good experiences…read moreat the Sierra Gardens location over the years. During the Christmas season, I have mailed dozens of packages out from this location and have never had an issue. The staff working the counter have been helpful and efficient. My favorite thing about this location is that the lobby is open 24/7 - if you need to buy stamps or ship a package, you can do that at any hour of the day via the self-service kiosk. It has been super convenient since I am not able to get to the post office during business hours due to my work schedule.

Over two years ago, they moved the new mailboxes on my property. I have been trying to get it moved…read morebecause I do not want it on my property. No one ever calls me back and no one has ever come fixed it horrible customer service and you can't even talk to a supervisor.

I love this post office. Very friendly and helpful employees. Usually not overly busy.read more

Mail carrier for Butler Road leaves trash, used Kleenex, won't bring packages to house and drives…read moretoo fast. Grumpy guy at post office just covers for her and doesn't pass info to postmaster, who probably doesn't care anyway.

This post office is my favorite in the whole universe. I realize I never leave Placer County but my…read moreextensive knowledge of the way our US mail system works leads me to believe this place is the best. Why? The staff are kind and helpful. The postage rates are the same as every other office in the United States. I love small towns businesses. The building is historic. The building even has a G on it. The G means it's a Great building. Most importantly I appreciate the blue stoic guardian(the mailbox) that stands as a sentinel in front of this amazing building. Rain or shine(mostly shine it's CA after all) he takes our burdens and relays them to the postmaster for sorting and sending. One time I saw a dog lifting his leg to the blue mailbox as he would a fire hydrant. It was despicable and it gave me more appreciation for everything the mailbox goes though. Thank you USPS.

Literally had the worst experience here. The woman that was working behind the counter was super…read morerude and she bad mouthed our President out loud not considering that people may not be on the same page as her. When I approached the counter, she assumed I wanted to pay the most expensive deliveries without even asking me. I clarified to her that I wanted the standard 2 to 5 day deliveries since they were Christmas gifts so there was no rush to have them delivered soon. She took my packages and tossed them on the tray behind her; thankfully, there were no fragile items in those packages. I paid then I left. I don't think I will give this post office my business anymore.

I stopped in this little post office late this afternoon to mail something for my 90 year old…read moremother. I was greeted as soon as I walked in the door and was asked by the clerk how she could help me. She gave me a recommendation and processed the envelope quickly. Then she asked if there was anything else she could do for me. I was in and out before the sun could heat up my car.

Jas is so incredibly helpful and kind. I've only had positive experiences at this post office. I…read moreappreciate being greeted with a smile and with such warm customer service.

Thanks to my experience yesterday, I'm now doing all my shipping from home Using pirate ship. It's…read moremore effort, but it's far better than dealing with the post office staff. I have to measure and weigh my packages and print my own labels, but it's worth it just to avoid this horrible place.

30 people in line One employee…read more This man at the counter is amazing He is working so hard with the perfect attitude to every customer .. thank you Kel

Today a young lady at the counter was not very pleasant or helpful. Maybe she was having a bad day,…read morebut it impacted my day and I will likely be going to another store for my packages. Customer service is important for client retention.

Fastest & most courteous mail experience. Easy in, easy out! All the materials that I need.read more

They constantly make unnecessary mistakes delivering parcels. They scan into parcel locker then put…read morekey in wrong box. My daughter has had to put in her detective hat and contact neighbors to find the pkg whereabouts. That does always bring resolution. The scanners the usps use have gps on where the parcel was dropped off. I can see some errors but this is constant. I wouldn't trust my pkg to this location.