I live in a senior apartment building here in Auburn. I can not fathom why the parcel boxes…read moreoutside of our laundry room and where our post office boxes are located hasn't been used in eons. Packages are left ON TOP of the row of postal boxes...for anyone to steal if they so wish!! Also the postal boxes looks like they have been there since the 50's... mail is CRAMED into these itty bitty boxes, letters that say "do not fold" haven't got a chance in hell of surviving! WE need new LARGER postal boxes and the parcel boxes outside (have to have a key to get into, so the packages are safe) need to up-dated so packages can be left out there instead of on TOP of our mail boxes!!! Come on Auburn...get your crap together and do right by your senior citizens. Thanks.

I live very close to the post office. I have been enjoying the convenience of mailing packages and…read moreletters and buying stamps. They are great people and we like that the post office is open.

I love this post office. Very friendly and helpful employees. Usually not overly busy.read more

They are so nice to their customers Also extremely…read moreefficient Even during the holidays I was in and out within a couple of minutes So much easier than the local post office

This place is hands down the best. Super helpful and really make things so easy. I've only used…read morethem for shipping but I ran into an issue and they were so amazing. Love our small town and its businesses.

Mail carrier for Butler Road leaves trash, used Kleenex, won't bring packages to house and drives…read moretoo fast. Grumpy guy at post office just covers for her and doesn't pass info to postmaster, who probably doesn't care anyway.

This post office is my favorite in the whole universe. I realize I never leave Placer County but my…read moreextensive knowledge of the way our US mail system works leads me to believe this place is the best. Why? The staff are kind and helpful. The postage rates are the same as every other office in the United States. I love small towns businesses. The building is historic. The building even has a G on it. The G means it's a Great building. Most importantly I appreciate the blue stoic guardian(the mailbox) that stands as a sentinel in front of this amazing building. Rain or shine(mostly shine it's CA after all) he takes our burdens and relays them to the postmaster for sorting and sending. One time I saw a dog lifting his leg to the blue mailbox as he would a fire hydrant. It was despicable and it gave me more appreciation for everything the mailbox goes though. Thank you USPS.

I had a great experience at the post office today. The customer service is excellent! She even gave…read moreme some boxes .

I am posting this review to warn local residents who rely on this post office for secure mail…read moredelivery, specifically those using the PO Boxes at this location. On Thursday morning, an envelope containing $1,000 was delivered to my assigned PO Box. When I went to retrieve it, the box was completely empty. Upon speaking directly with the employee on duty behind the counter, they admitted on camera that they had been misplacing mail across multiple PO Boxes during that shift. They explicitly confirmed that mail intended for other customers had been swapped into wrong boxes throughout the morning. Despite this immediate admission of sorting errors, no immediate fix was available. A physical check of neighboring boxes and casing units by management yielded nothing, meaning $1,000 intended for critical living expenses was either misdelivered to another customer who walked off with it, lost in the facility, or stolen. To make matters worse, this facility does not have security cameras installed in the PO Box lobby area, leaving zero video trail or accountability when misdelivery or theft occurs inside what is supposed to be a secure federal building. This loss of $1,000 could not have come at a worse time. I am currently pregnant, navigating a career transition before starting a new job, and relying on those funds to cover basic necessities like my car payment and groceries. Having $1,000 vanish from a locked PO Box--combined with staff actively confirming that mail was being placed in wrong boxes that exact morning--is entirely unacceptable for a federal service. I have formally escalated this issue by filing claims with the United States Postal Inspection Service (USPIS) and contacting federal representatives for a formal inquiry. However, if you are a local resident considering renting a PO Box or having anything of value mailed to this facility, please be extremely cautious. Double-check your mail immediately, do not send cash or uninsurable valuables here, and be aware that sorting errors are actively occurring without lobby camera oversight to back you up.

I've never seen such a small post office with such a huge presence. The employees here are beyond…read moreamazing. They go out of their way to assure that as a customer you are made to feel valued. I love Cools PO employees!!!

They don't answer your calls trying to protect your community mail . Our community box waa…read morevandalized broken into they do t repair it . Negligent two people's packages in one box. I got my package left my neighbors package there ?

Great post office…read more For such a little post office, they are fast and they know what they are doing. I go far out of my way to use this post office because I know they are good at what they do. If I use them my package is less likely to get lost. Stop by and give em a try. The worst that can happen is, you spend an extra five minutes chatting with one of the wonderful clerks. I like to think that those big blue mail drop boxes are some kind of Doctor Who like portals for our mailmen. Maybe that's how they are able to get all the mail out so fast.

Wow...just wow! Today was awesome at this dmv. I had to fix problems with my car registration. I…read morehad paid taxes when I bought the car. A lot of taxes. And had sat there for close to 4 hours. So...I came today to find out why, after 6 months, I still didn't have my plates. God knew I needed some good news today. Because I hate spending my whole day the dmv. The lady was an angel in disguise. Thank you!! I wish I knew her name.

absolute crude. time to privatize, only Ca government can be this incompetent…read more no live body person customer service. call the number on the wall to get a call back - hours later. no services with out an appointment now and must be made online or at DMV terminal. CA DMV has made bad but functional system and made complete sh*t show. worse than ever before, someone should be proud and rewarded.