This experience was by far the best customer service I have ever received. Arthur was amazing thank…read moreyou for making everything run so much smoother! Definitely recommend this location for all needs necessary!

Use the mail site to stop mail account on vacation. Mail keeps comming. Lots of good doesn't work.read more

Always friendly here. I'm sure they all need a raise since they are taking on all the customers…read morefrom Pasadena as well since that post office seems never to be reopened . Always stocked with items. Never lines.

by far the rudest people that I have encountered in a very long time. I'm trying to help my father…read morewith his estate and irs gave me a post office box number when offered to send my POA in she told me to contact my attorney and refused to help me! do not get a box here! it's not safe for 1 and secondly you will get zero help from staff! this is after the main 800 post office number referred me to them to help! they need to get new staff immediately! to the lady i spoke to! fyi attorneys in this process have cost thousands some items we try to do on our own. it cost nothing to be kind!! I hope your children do not come across something like this when trying to help you.... and then have to deal with someone like you .

I walked in with my daughter and although there was a line, the process ran smoothly and quickly…read more Everyone was friendly, helpful and knowledgeable.

We have been waiting for over 3 yrs to get my wife's APPROVED Disability check. NO ONE returns our…read morecalls. Going to the Walters road, Pasadena, TX office is an all day nightmare with no result, just more delays.

I remember reading Edgar V's review and thinking I definitely have to review "The Post Office." I…read morehave used many, but since I had to go to this one today, I decided to grace them with my review. I love their mail forwarding service, and the fact that it is just ONE DOLLAR makes it incredible!! Almost like having ice cream for breakfast. I used them today because I had to return a phone to Sprint (for the third time.. review coming up) and the service rep suggested I get a receipt. The post-lady was very helpful and gave me the paperwork to complete . Six minutes and $1.15 later, I had my receipt and was on my way out of there! I think the post office has a great system in place. Their money orders, stamps and mailing services are super cheap compared to privately owned companies (like FedEx and ups). I use USPS all the time and love how the forever stamps actually make me money when they increase the price of stamps! Not too noticeable but it is still two cents I did not have to spend! It's late and I need to go to bed, so, the bottom line is that I like the post office, will use them forever and I am loyal customer. Yeah, I know what you are thinking UPS and FedEx do not sell money orders nor stamps, but you get the point!!!

The actual office workers are nice, but the mailmen in this neighborhood are extremely lacking. I…read morecannot tell you how many times I have outgoing mail, with a clip to indicate outgoing mail, and the mailbox open and they walk up to the box and don't take the outgoing mail. This will happen for several days. My water bill got a late penalty once because they continually left my outgoing mail.

one star is too much! incredible rude staff, missing package, they don't know where it is, and…read morescreaming and insulting customer who politely asked why the package is not being delivered while showing it supposedly is at their location "processing".

Horrible service, really rude workers... They answer any…read morequestion rudely they need to hire other people who are better with people

Stopped by to drop off passport paperwork. There was no line which was so surprising, this location…read moreis always extremely busy. I was in and out in a matter of minutes. They are the best people I have met in the post office, I met Mr. Vince over 20 years ago and besides less hair, his spirit is still the same. Lily, Lillian, and Tassia are the best front line workers. Always put a smile on my baby face with suckers.

I'm not sure who is running this center or the local office but I've had multiple pieces of mail…read moremysteriously go missing, important and time sensitive letters have not been delivered at all. I even have informed delivery and confirm the sender has sent it and the mail will somehow be lost. Additionally, I've attempted to send other time sensitive mail and it gets "stuck" at this processing center with zero explanation or delivery. This has happened multiple times and I now have mail from a month ago that I've sent and tracked that has not been delivered. Ridiculous. I've officially filed a complaint with the S. Postal Service Office of Inspector General (OIG) to address the clear mail tampering taking place here. I encourage others to do the same. I shouldn't have to chase anybody down to get my own mail

Nothing good to say here. Wish I could. Failed at every level. Time and time again have…read moreencountered rude employees and lack of respect for our mail/packages. Shocked at the appearance of the establishment. That's about the amount of care our mail gets, too.

Always very nice and clean. People are super nice and always helpful. Great customer service.read more

i have had the same mail carrier for 8 years so they must be doing something right in this day of…read moreemployment transience. More importantly, Marty has my back and goes beyond job description to make certain my customers get what they pay for! She trudges what is easily a half city block and up a flight of stairs to pick up and deliver packages. She's a a saint BTW not from CA. I live in Houston.When I tried to change it I got a veiled threat that I could possibly change the Earths axis thereby creating havoc worse than any of these reviewers could withstand So for now, I am allegedly from CA. AND WOW do i feel pompous!

A disservice to the community. I live close to this one and this is the first post office I ever…read morebeen to that doesn't have a self service machine. They already have limited hours on Saturdays and now you're telling me I have to scurry to find another post office. Yes it's my fault that i didn't check the website but I lived in tiny towns where the post office isn't even a 1/4 of this size that had a self service machine. This is Houston!

I came to this postal office today may 27 at 10:30 am and the young man there was very helpful and…read moremade everything go smoothly while multitasking and helping other people. I wish there was more people like him very bubbly and helpful. unfortunately I did not caught his name.

My passport walking went smooth thank you Blanca and Sean for the help ! They made my visit…read morefabulously

Small Post Office, but big on service. Never much of a wait except Christmas when all Post Offices…read moreare busy. Very friendly.

This is a very small post office but I work nearby so it is easy access to drop off mail, pick up…read moreand purchase stamps. The staff here is very friendly and helpful as well. When I need to send out mail with specific mailing instructions Theresa who's usually at the front is always willing to help. I hardly wait in line for a long periods of time. Definitely swing in if you need to send off anything personal or business related.