This experience was by far the best customer service I have ever received. Arthur was amazing thank…read moreyou for making everything run so much smoother! Definitely recommend this location for all needs necessary!

Use the mail site to stop mail account on vacation. Mail keeps comming. Lots of good doesn't work.read more

This place is hit or miss…read more On the plus side, they have a self serve kiosk which means you can buy stamps, send letters/packages, take care of your PO Box needs, and maybe other things... I'm not sure. Customer service good for the most part. There's always the same man there who never really smiles so you might think he's rude, but he's actually really helpful and he's nice. He's just there to do his job. On the downside, it's frequently hot in there which is not enjoyable when you're waiting in a usually long line and it's not where you want to be anyways. It's sometimes hard to understand which envelope or box to use and which things you have to fill out, and why is it that there are multiple chains on the counter where pens SHOULD be, but literally only ONE pen? My advice... don't go during lunch time or on Saturdays.

I am a 100% disabled American veteran. I order my pills thru the VA. why does my mail person have…read moreno problem delivering mail, but I CONSTANTLY have problems receiving my medication. Either not delivered to my address or delivered to the wrong street( another vet.). please tell me WHY!

I remember reading Edgar V's review and thinking I definitely have to review "The Post Office." I…read morehave used many, but since I had to go to this one today, I decided to grace them with my review. I love their mail forwarding service, and the fact that it is just ONE DOLLAR makes it incredible!! Almost like having ice cream for breakfast. I used them today because I had to return a phone to Sprint (for the third time.. review coming up) and the service rep suggested I get a receipt. The post-lady was very helpful and gave me the paperwork to complete . Six minutes and $1.15 later, I had my receipt and was on my way out of there! I think the post office has a great system in place. Their money orders, stamps and mailing services are super cheap compared to privately owned companies (like FedEx and ups). I use USPS all the time and love how the forever stamps actually make me money when they increase the price of stamps! Not too noticeable but it is still two cents I did not have to spend! It's late and I need to go to bed, so, the bottom line is that I like the post office, will use them forever and I am loyal customer. Yeah, I know what you are thinking UPS and FedEx do not sell money orders nor stamps, but you get the point!!!

The actual office workers are nice, but the mailmen in this neighborhood are extremely lacking. I…read morecannot tell you how many times I have outgoing mail, with a clip to indicate outgoing mail, and the mailbox open and they walk up to the box and don't take the outgoing mail. This will happen for several days. My water bill got a late penalty once because they continually left my outgoing mail.

I was to get a package delivered on a specific day and did not receive it. Called down there and…read moreonce I finally got thru to someone, they took my address to check on the status of my package. Then I was left on hold for approx. past 30 mins to almost 40ish. So I called from another phone and told her I was on hold for over 30 mins. She proceeded to tell me she didn't know where my package was and told me it must be on the truck but the driver was already gone that I would just have to wait until he comes by. I told her and not in a bad way but in hopes that this helps their customer communications..... that someone could have told me that a long time ago instead of leaving me on hold forever. It would have been greatly appreciated. I hope they see this and can make customer service a little better that what this girl done. I wish I would have gotten her name because believe me, I would have thrown it on here as well. Everyone have an awesome day :-)

Service was horrible! I waited and waited with only one person in front of me. I just needed to…read moreverify my address change request. Never again will I patronize this location.

I'm 64 years old no threat to anybody I go to miss j walker's window she was rude mean loud. When I…read morecalled that post office to report her they put her on the phone but she refuses to give her name and claims to be the supervisor if jaywalker is the supervisor at the Broadway post offices no wonder things are bad at that office. Postmaster needs to intervene on this one

Total lack of service; closed before they were supposed to with a handwritten sign that said system…read moredown

Yelp wants to know if I recommend the post office. How do I even answer that? Does anybody actually…read moreenjoy the post office? It's kind of one of those necessary evils in life. So I just said maybe... Some visits to the post office are 5 star experiences. Especially the ones where you're just dropping something off in the drive thru dropbox. Other visits are not so pleasant. Like when your back is hurting and it's hotter in the post office than it is outside... and you're in Texas, but you have an online store so you have to send out orders. So I'm neutral because sometimes I'm the only person in line so I can fill out my stuff and be in and out quickly. Whereas other times some mastermind has managed to swipe the pens that were once chained to the counter and the chain dangles tauntingly as if it's wagging a finger at you telling you you're not going to be writing anything today. So it's the post office. I'm neutral.

Always friendly here. I'm sure they all need a raise since they are taking on all the customers…read morefrom Pasadena as well since that post office seems never to be reopened . Always stocked with items. Never lines.

Pretty consistent post office. It's open when you need it to be but there's no automatic postal…read moremachine. PO Boxes and drop off are fine but the desk workers can be mean. Would go somewhere else for any advanced mail operations. There's a school across the street so be aware of potential school zone traffic.

A disservice to the community. I live close to this one and this is the first post office I ever…read morebeen to that doesn't have a self service machine. They already have limited hours on Saturdays and now you're telling me I have to scurry to find another post office. Yes it's my fault that i didn't check the website but I lived in tiny towns where the post office isn't even a 1/4 of this size that had a self service machine. This is Houston!

I needed to mail something with a Houston return post mark, so I traveled to this location. Upon…read moreentry into the parking lot, it seemed like it was going to be a quite large location; however, the largest aspect of this post office seems to be the area for the P O Boxes. Once inside, there was a bit of a line for service from a clerk, which can be quite daunting. For some reason, it sometimes seems like every one, except you, has a great deal of business to take care of at the post office, which can be quite time consuming. However, a this location, the guy working the counter didn't seem to be welcoming of any BS. That was quite evident as he kept the line moving and worked at a great pace! I can certainly appreciate his speedy work. He was courteous and quite efficient. Meanwhile, there seemed to be a line forming for those interested in picking up parcels...However, that wasn't my concern, but I can appreciate that there is a designated area for that rather than everyone being in the same slow moving line.

Our mail carrier is always late (after 4-5pm), always talking on her cell phone, and always rude…read moreand unprofessional with a bad attitude. We get letters delivered all the time that are opened as if someone from the post office (or the carrier) rummages through them looking for something to steal. This is possibly the worst post office that I've ever seen and that spans five states and over 30 years.

I gave an extra star because this other lady at pickup window was very nice and helpful…read more My package was missing. Someone mislabeled my package and address as "no such number" when I've lived and have been getting mail at my home for well over five years. I call the 1-800 number, I'm told my package is at my local post office and that I can and should pick it up at 7 because their hours are from 7 to 12, as per what their website states, before they attempt to try to deliver it again. When I arrive and some rude lady tells me they don't open their pick up window until 9. How would I know that without coming all the way here? They claim they're not open & don't answer their phones, yet you have it on your site giving the impression that you are? No where on their website or front door states this, you would have to come inside the lobby, come to the pick up window to see this. I feel sorry for the old & people with underlying health problems that depend on this. This place has always been trash. Every other time I'm forced to depend on them they always let me down.

they dont answer the fucking phone and its 10am and they keep hanging up fuck this locationread more