The lady was so nice to me! She helped me so much and very professional! I loved talking to her!…read moreShe made my day!

This place is always so clean and efficient. Even when there was about 7 people in front of me I…read morewas in and out within 10 minutes max. Jennifer, I can't even begin to describe this beautiful soul. She's so friendly and gets to know you. She's helped me with sending my save the dates and invites. Even when some of the invites were sent back to me she was able to help resolve the issue. She has made the wedding planning process a little bit better and she probably doesn't know how much she's helped. Thank you!

Love coming here to get stamps and dropping off my mail. The parking lot is small, but it doesn't…read morematter, because it is not as busy as most post offices. The staff are friendly and everyone knows each other by name. It's easy to ship big or odd items here and I don't feel rushed or a lot of pressure. Glad I have this post office in my neighborhood!

Excellent Customer Service to our business account!! Fast and Friendly too!read more

i called the Spring City Post office to get a change of address for my disabled (differently abled)…read morebrother. Ted, I believe his name was, was extremely kind and helpful through the process. He was very courteous and well mannered! I wish all public services had this kind of helpful attitude!

When they fail to send out mail on a Saturday, (Noone on the block got mail) they put all…read moredeliveries as "Attempted" and act like it was your fault that they didn't send out, this erks me because now for an item I paid for 2 day shipping on, its going to take 4 days to get to me because of an error on THEIR fault

Possibly the worst run business in Pottstown. Parking is…read morehorrible: Handicap parking is across the street. Useless middle lane creates traffic hazards. There is not a need for the middle lane in terms of turning vehicles - Hill School Wall on left side, right turns onto Madison do not need the middle lane. Bike lane is also a pedestrian hazard. Parking spaces are too small and require back-in, parallel parking maneuvers. Parking places are NEVER cleared of snow in the winter - P.O. Management blames the Burrough. Parallel Parking on Madison Street is difficult due to incline. A real mess all around! Long lines with one counter attendant who frequently disappears into back room for 5 minutes to retrieve special customer mail requests. While waiting line lengthens. No clock! Does not have visible OPEN sign outside, or "Closes at XX:xx" sign. Frequently cannot change $20 bills for purchases. No Lobby Drop for outgoing mail. It's inside the doors which lock at closing time. Curbside mail box is on passenger side of vehicles so clumsy to access from inside your car. Major re-thinking of parking and customer access issues desperately needed for the past 10 years!

Victoria was great! She helped me save $10 mailing a gift to…read moresomeone special! She even remembered me from skating on the street she works on.

Our local carrier Tom is great. Delivers packages to front door if they can't go into the lock box…read moreunlike the Norristown Hub carriers who just leave packages on the the lock boxes and on the ground where they are susceptible to damage or theft.

The postal carriers in Phoenixville are careless!! Until moving to Phoenixville, I had never once…read morehad an issue with mail service or delivery from USPS. In 1 year I've had numerous pieces / packages of mail go missing - including important items such as tax forms, prescription medicine, and checks/invoices. Sometimes the mail finds its way after a few weeks, other times I never see it again. Most recently they lost prescription meds (schedule II narcotics). A neighbor 1 mile away posted on Facebook that while walking their dog they found the package in the snow on the side of a road. What's more is the postal carrier marked the package as delivered in mailbox, when very clearly from my doorbell camera I see no package was delivered on the date in question. They marked it "delivered" 2 hours after they were actually on my stoop that day - very clearly lying. Sometimes I don't have a choice as to what delivery service is used (e.g., CVS ships via USPS), but when I do I will not choose USPS. It's apparent from other reviews that this is a reoccurring theme in this town. For a "company" that is funded from tax payers you'd think they would care more about the service they provide. If my Amazon gig-fare drivers can find my mailbox successfully, certainly these "professionals" can too.

Post office sucks period. Have a package sitting there for 4 days. 5 miles from my home. Try to…read morecall no one answered. No one cares. They should all be fired. That's typical of pottstown union workers. They don't deserve a 1 star. It won't let me give 0 star.

This experience was amazing, and was my first time shipping…read morethings during the pandemic. My cashier was perfect, respectful and helpful, especially with my concern due to being high risk. Please wear your masks and keep this wonderful woman safe who helped me mail these packages!

Arrived to the store at 8 am to pick up my package and the store was closed.i waited over 30…read moreminutes for someone to show up and open the store

The ups driver was nice enough to wait for me to drop off the package. They do charge $5+ to print…read moreout a label. Other UPS stores usually charge around $1.

I visit this UPS Store a few times every year. They are always friendly and efficient. I'm also…read morealways amazed at how quickly my shipments arrive at their destinations, with accurate tracking. So much better than USPS! I've actually had such a good experience with UPS that I stopped using the post office completely the last 3+ years. I highly recommend the UPS store for quick shipping. And the cost is about the same as USPS, but significantly faster!