i called the Spring City Post office to get a change of address for my disabled (differently abled)…read morebrother. Ted, I believe his name was, was extremely kind and helpful through the process. He was very courteous and well mannered! I wish all public services had this kind of helpful attitude!

When they fail to send out mail on a Saturday, (Noone on the block got mail) they put all…read moredeliveries as "Attempted" and act like it was your fault that they didn't send out, this erks me because now for an item I paid for 2 day shipping on, its going to take 4 days to get to me because of an error on THEIR fault

The Oaks Post Office is so small it has somehow avoided Yelp for years! I've used it a few times…read morefor Postal Money orders, bulk mailing, registered mail, international mail...It's got ALL that fun stuff you expect at the Post Office. I like the employees at this location. Friendly and efficient. Best things about this branch is the people that work there. 2nd best is the private parking, and I guess 3rd is that its so little used there is hardly ever a line.

I've been frequenting this post office for about ten years now. The staff are friendly and helpful,…read moreand always happy to help, even when they are busy. I hear lots of complaints about Post Offices, but rarely compliments. Oaks Post Office is the exception! I go out of my way to use this Post Office rather than visit the two Post Offices nearer my home because it's so much nicer and the staff so much more pleasant!

The postal carriers in Phoenixville are careless!! Until moving to Phoenixville, I had never once…read morehad an issue with mail service or delivery from USPS. In 1 year I've had numerous pieces / packages of mail go missing - including important items such as tax forms, prescription medicine, and checks/invoices. Sometimes the mail finds its way after a few weeks, other times I never see it again. Most recently they lost prescription meds (schedule II narcotics). A neighbor 1 mile away posted on Facebook that while walking their dog they found the package in the snow on the side of a road. What's more is the postal carrier marked the package as delivered in mailbox, when very clearly from my doorbell camera I see no package was delivered on the date in question. They marked it "delivered" 2 hours after they were actually on my stoop that day - very clearly lying. Sometimes I don't have a choice as to what delivery service is used (e.g., CVS ships via USPS), but when I do I will not choose USPS. It's apparent from other reviews that this is a reoccurring theme in this town. For a "company" that is funded from tax payers you'd think they would care more about the service they provide. If my Amazon gig-fare drivers can find my mailbox successfully, certainly these "professionals" can too.

We have had many problems with our mail delivery in the past few months (since the old letter…read morecarrier retired and we got a new guy). In September I mailed 4 envelopes with checks in them (to doctor's offices) from our community mailbox. None of those mailpieces made it to the doctor's offices and the checks from two of them were fraudulently cashed by a local bank. This week we are missing two packages that were scanned as having been delivered. II can never reach the Phoenixville post office by phone; it just rings and rings and then hangs up on me. I don't know what is going on but now, whenever I send a check out, I take it either to the Kimberton or Malvern post office. I don't know what to do about mail that isn't making it to my box...maybe get a PO box in Devault??? BTW I live in Phoenixville...don't know why it says I'm in San Francisco-??!!

Small local post office just off Route 29 near the turnpike. Parking lot cartway is shared with…read moreBeyond Meat facility so be careful of cross traffic. Lot is somewhat steep so can be challenging for individuals with ambulatory issues. Service was fine and friendly

I use this post office often weekdays when I cant get to the one by my home. Its small, but never…read moretoo busy. Supplies in the lobby. No self serve kiosk for mailing and closed between 1-2:00 for lunches

Love coming here to get stamps and dropping off my mail. The parking lot is small, but it doesn't…read morematter, because it is not as busy as most post offices. The staff are friendly and everyone knows each other by name. It's easy to ship big or odd items here and I don't feel rushed or a lot of pressure. Glad I have this post office in my neighborhood!

mailed a card to my daughter on February 5th which was placed in my mailbox for pick up along with…read moreanother card to my Grandaughter from my home on Norwood Road. My Grandaughter received her card on the 11th but my daughter did not receive her card which contained two checks. I was contacted by a neighbor who lived on Woodland Drive on the 12th who came to my home with the two checks for my daughter which she found on her driveway. The checks were wet and had the note I attached to them but the card and envelope was not there. Please explain what could have possibly happened for this to occur.

Shouldn't even get a one start. I was trying to get my passport so I went in one day and asked…read moreabout how to go about the process the post office work got all mad at me and just said" you need to make an appointment " so I made an appointment two days later. Once I arrived he called my name and said " we're is your paperwork" I said " all you said was to make the appointment " then he basically said he can't do anything without the paperwork and I wasted my time for two days and still no passport. Mind you there appointments are all booked so I tried again on the walk in passport days that say the times online and he said " we don't do that".

Went in for my first time passport service. I had everything needed prior to coming in which…read moreensured a smooth process but Barry was extremely helpful, informative, and kind. This location also takes your picture for you! Additionally, the office was fully stocked with shipping materials and cards. Will be utilizing this location for all mailing needs moving forward.

There is still one post office that offers friendly, helpful customer service. If every USPS center…read morehad employees like Valley Forge they could put Amazon out of business. Low cost, fast efficient shipping. Great people!

Excellent Customer Service to our business account!! Fast and Friendly too!read more

Such a great small post office! I'm always in and out quickly! Everyone is always so nice and easy…read moreto talk with. Highly recommend this store!