Love coming here to get stamps and dropping off my mail. The parking lot is small, but it doesn't…read morematter, because it is not as busy as most post offices. The staff are friendly and everyone knows each other by name. It's easy to ship big or odd items here and I don't feel rushed or a lot of pressure. Glad I have this post office in my neighborhood!

This place is always so clean and efficient. Even when there was about 7 people in front of me I…read morewas in and out within 10 minutes max. Jennifer, I can't even begin to describe this beautiful soul. She's so friendly and gets to know you. She's helped me with sending my save the dates and invites. Even when some of the invites were sent back to me she was able to help resolve the issue. She has made the wedding planning process a little bit better and she probably doesn't know how much she's helped. Thank you!

The lady was so nice to me! She helped me so much and very professional! I loved talking to her!…read moreShe made my day!

Went in for my first time passport service. I had everything needed prior to coming in which…read moreensured a smooth process but Barry was extremely helpful, informative, and kind. This location also takes your picture for you! Additionally, the office was fully stocked with shipping materials and cards. Will be utilizing this location for all mailing needs moving forward.

There is still one post office that offers friendly, helpful customer service. If every USPS center…read morehad employees like Valley Forge they could put Amazon out of business. Low cost, fast efficient shipping. Great people!

Excellent Customer Service to our business account!! Fast and Friendly too!read more

Small local post office just off Route 29 near the turnpike. Parking lot cartway is shared with…read moreBeyond Meat facility so be careful of cross traffic. Lot is somewhat steep so can be challenging for individuals with ambulatory issues. Service was fine and friendly

I use this post office often weekdays when I cant get to the one by my home. Its small, but never…read moretoo busy. Supplies in the lobby. No self serve kiosk for mailing and closed between 1-2:00 for lunches

Our local carrier Tom is great. Delivers packages to front door if they can't go into the lock box…read moreunlike the Norristown Hub carriers who just leave packages on the the lock boxes and on the ground where they are susceptible to damage or theft.

The postal carriers in Phoenixville are careless!! Until moving to Phoenixville, I had never once…read morehad an issue with mail service or delivery from USPS. In 1 year I've had numerous pieces / packages of mail go missing - including important items such as tax forms, prescription medicine, and checks/invoices. Sometimes the mail finds its way after a few weeks, other times I never see it again. Most recently they lost prescription meds (schedule II narcotics). A neighbor 1 mile away posted on Facebook that while walking their dog they found the package in the snow on the side of a road. What's more is the postal carrier marked the package as delivered in mailbox, when very clearly from my doorbell camera I see no package was delivered on the date in question. They marked it "delivered" 2 hours after they were actually on my stoop that day - very clearly lying. Sometimes I don't have a choice as to what delivery service is used (e.g., CVS ships via USPS), but when I do I will not choose USPS. It's apparent from other reviews that this is a reoccurring theme in this town. For a "company" that is funded from tax payers you'd think they would care more about the service they provide. If my Amazon gig-fare drivers can find my mailbox successfully, certainly these "professionals" can too.

The Oaks Post Office is so small it has somehow avoided Yelp for years! I've used it a few times…read morefor Postal Money orders, bulk mailing, registered mail, international mail...It's got ALL that fun stuff you expect at the Post Office. I like the employees at this location. Friendly and efficient. Best things about this branch is the people that work there. 2nd best is the private parking, and I guess 3rd is that its so little used there is hardly ever a line.

I've been frequenting this post office for about ten years now. The staff are friendly and helpful,…read moreand always happy to help, even when they are busy. I hear lots of complaints about Post Offices, but rarely compliments. Oaks Post Office is the exception! I go out of my way to use this Post Office rather than visit the two Post Offices nearer my home because it's so much nicer and the staff so much more pleasant!

I come here very saturday to ship out my packages , and they've always arrived on time to my…read morecustomers ! the one lady there is always nice and knows how i ship ! holidays are usually the worst to ship at , but christmas was pretty nice this year to ship out !

Possibly the worst run business in Pottstown. Parking is…read morehorrible: Handicap parking is across the street. Useless middle lane creates traffic hazards. There is not a need for the middle lane in terms of turning vehicles - Hill School Wall on left side, right turns onto Madison do not need the middle lane. Bike lane is also a pedestrian hazard. Parking spaces are too small and require back-in, parallel parking maneuvers. Parking places are NEVER cleared of snow in the winter - P.O. Management blames the Burrough. Parallel Parking on Madison Street is difficult due to incline. A real mess all around! Long lines with one counter attendant who frequently disappears into back room for 5 minutes to retrieve special customer mail requests. While waiting line lengthens. No clock! Does not have visible OPEN sign outside, or "Closes at XX:xx" sign. Frequently cannot change $20 bills for purchases. No Lobby Drop for outgoing mail. It's inside the doors which lock at closing time. Curbside mail box is on passenger side of vehicles so clumsy to access from inside your car. Major re-thinking of parking and customer access issues desperately needed for the past 10 years!

Such a great small post office! I'm always in and out quickly! Everyone is always so nice and easy…read moreto talk with. Highly recommend this store!

Sometimes it's open, sometimes it's not. You never know. There's only 1 person there so if their…read morelife conflicts with work.....

This experience was amazing, and was my first time shipping…read morethings during the pandemic. My cashier was perfect, respectful and helpful, especially with my concern due to being high risk. Please wear your masks and keep this wonderful woman safe who helped me mail these packages!

Worst experience at this store, and reading other reviews, it seems like a trend…read more Went in to ship a package and was asked for my ID. After providing it, I simply asked for the data retention policy governing that information. The clerk told me to "call customer service," and when I asked for the website address so I could look it up myself, she cut me off, sent me to the back of the line, and announced she would serve everyone else first. I calmly noted that I should be served in the order I arrived, and that my customer service inquiry could be addressed after my transaction. I did not raise my voice, use profanity, or make any threats. The intereaction did start to attract attention, and that flustered me, so I started recording for my own protection. Instead of handling a basic customer interaction professionally, she then announces in a blase tone, "I think I need to call 911." She never even asked me to leave the premises, just jumped to calling 911. When I directly asked her if she wanted me to leave, she refused to answer, repeated that she was calling 911 "because I need help," and disappeared into the back room for several minutes. After a few more minutes of her talking on the phone, I asked her once more if she wanted me to leave. Only then did she say yes--presumably because the 911 dispatcher informed her that calling emergency services over a non-threatening customer service question was a misuse of resources. The complete lack of customer service is one thing, but using emergency services as a way to shut up a customer who is patronizing your business in good faith is completely unhinged Avoid this location.