8:00 pm deliveries without the Christmas holiday and my tracking showed item was out for delivery…read more12/14. Still not received

The telephone number listed as USPS West Chester is out-of-service, so it's impossible to call…read more Service at the post office is ridiculously slow. I often see two or three people wasting time behind the counter while one person attends to a growing line. There's a reason the USPS is struggling with finances. Customer service is abysmal.

Was in line for 15 minutes. Watched an employee help a person for 15 minutes when it was my turn…read morethe employee handed me a piece of paper and said here and dismissed me. I wanna know why I didn't receive the same help the person in front of me received.

The older woman who works the front desk is awful here. I waited at the front (she knew I was…read morethere) and tang the bell 10 times and she never came up to assist. I went to my car and went back in and she was waiting on a man and yelled after me as I walked out... did you need help? Yeah lady I rang the bell and you never came out so adios

I do Every Door Direct mailings online and never had a problem. It's an inexpensive way to get…read morepostcards for your business in every mailbox on a selected route.

I went here to main a priority mail envelope late in the afternoon and did not know if I would get…read moreto My usual post office on time. I was third in line. One service person was not taking customers. The other was working quickly but so quickly that seemed almost rude. He seemed pressured to get people out the door and he was successful in doing that but it was borderline rude.

This experience is only for the customer facing service. I'm sure that the postal employees…read morethemselves are working very hard behind the scenes. This is a postal annex, not a full Post Office. There is no retail window to buy stamps, pay for package shipping, or do other services. You can come here and drop letters in a drop box or pick up mail at a PO Box. You can also leave prepaid packages with an employee at the window. But it's confusing how to ask for an employee--there is a doorbell sort of half outside the lobby to ring. The hours are also unusual, like closing at 4:15 (rather than on an hour of half hour). There is also only a mailbox inside the building, not outside. So if you arrive after business hours, you can't even leave a letter elsewhere on the premises. This is unlike any other post office I've ever been to--every other post office or annex at least has a collection box for letters outside. (If one is here, it is hidden.) The employees whom I've interacted with here have been friendly and helpful. But I'd recommend going elsewhere if you're a customer looking to drop prepaid mail.

A prime example of a disastrous Post Office & waste of tax payer money…read more The postal service employees responsible for delivering my packages and mail to our home claimed they delivered a package containing a Christmas gift this past Sunday, but of course our Nest Camera shows nobody even came to our front door when the tracking info stated this to be the case. I filed a claim online with USPS and ended up receiving a call from Debbie at this Post Office. Debbie said she would send someone out to check if it was delivered to the wrong address or mailbox in my neighborhood. Maybe an hour later, Debbie calls back and swears her driver was "in front our our home on satellite" to which I assume her that absolutely no one delivered anything to our front door as we have Nest Cameras to monitor and record our residence. Debbie basically sounded like she didn't believe me or lost interest and said if I want to file a claim I should do it online and that there's nothing else she will do at this point. Clearly, someone is the liar here and camera footage from an entire day doesn't lie. Absolutely disgraceful and zero accountability.

The Gradyville PO (on Middletown Rd / Route 352) is not to be confused with the Edgmont PO (West…read moreChester Pike / Route 3). This is a great little PO in an old building with beautiful log beams and stone walls. The atmosphere here is so much more relaxing than the crazy-busy POs nearby. Cheryl, the main postmistress, is really sweet. She has traveled all over the world and has amazing stories. Hours and size are not as extensive as other USPS locations nearby, but this PO is appropriate to the section of town it serves. (Gradyville used to be all farm, now it's becoming developed.) Note hours, because they close for lunch. Handy access off of Middletown Rd / Route 352, with a Sunoco nextdoor, and a neat antiques store across the street.

Yes, this is a review for a US Post Office. I like this P.O. It's pretty clean and doesn't have…read morevery big lines like the one down rt 52. The staff is friendly and they seem to know all the old-timers' names. The PO boxes are open 24hrs so you can grab your mail at any time. They do close for an hour after lunch, which could be inconvenient for some. They are always stocked on Priority and Express boxes and envelopes. I'd suggest this PO over the others.

This post office never has a line and the staff are very friendly! I love having my PO box here and…read morenever having to wait in a long line, unlike the office in Greenville. I hope this office continues to stay open!

I just went here to get photos for a visa. When I looked at the photos, I was satisfied with the…read moreproduct. But the salesperson said he didnt like the end product so he went back and started over and he was right. The second product was much better. That's good serivce.

I went to the Thorndale Pa store and had something shipped ahead of a trip I am taking. I was so…read moreimpressed with Matthew. he was running around multi tasking but still had time to have a conversation about the Eagles with me.