I had to mail a special painting to my son in California, and I had thought I could carry it in my…read moresuitcase but it would not fit. I rushed to UPS. Oleander and Paul were there and did everything they could to pack it correctly and get it there asap. They could not have been kinder. It has been my go to since I mailed presents for Christmas a few years ago to my son and family from the post office and all they got was a label in the mail. This UPS has stepped up so many times. So appreciate them

convenient location. small but efficient. i needed to drop off a pre labeled package and was helped…read morequickly and provided with a drop off receipt. it would probably be more helpful to drop your Amazon packages off here than kohl's or Whole Foods bc there are no long lines you have to wait through !

What a cool store. Coming across this place will save me a ton of time at the dreaded new castle…read morepost office as well as staples. I was in and out in 3 minutes and for only a couple dollars. The lady at the counter was really nice and made my shipment a breeze. They'll print your labels, attach them to your package and ship them off. They also sell office supplies, uhaul materials, and even gift bags.

Had a wonderful experience at this store today. My child decided to sell some books without even…read moreasking me. Collected payment and received a shipping label and didn't even tell me for days. The problem was we don't have a computer or printer so I had no way to print the label (we're on iPads here and who really prints things anymore??). So we were going to have to print at the library, which was never open when I was not working. Finally just decided to pay postage again myself because my child was getting heat for not yet sending the package. Went to post office and they had no tape. On my way to the store to get some, drove past the mailbox store and decided to go in. They took my books, provided the priority box, taped it up themselves and printed my label and gave it to the post man while I was waiting. All for the price of the priority postage I already paid. To top it off they were so nice. Please use this business for your shopping needs! You won't regret it with the service they give & you'll be keeping a small business going.

Such nice staff. Easy access to store. Strongly recommend…read more The people are kind & helpful.

108 Dupont Hwy, bad customer service would not accept a ups box because it didn't fit on the shelf.read more

Lazy, rude employees who don't look at you and rather spend time on their phones. Easy peasy to…read morereturn an Amazon package. But when I tried to get something notarized, this is when the rudeness surfaced. I definitely will go somewhere else for any mailing or notary needs

I have been going to this UPS location for over 6 months and found the employees I interact with…read moreresponsive and friendly (thank you Noel) even though it can be very busy -- I have always been out within 5 minutes.

Convenient, fast service. Owner isnt Mr Personality but he runs this place mostly by himself, it…read morealways appears he's busy, so I understand!

I got a firm bid from MSC for 175 to ship my poster. Unfortunately I gave him my credit card info…read moreand he then, with no approval, charged 199.38. When I wrote him he did not respond so I called my credit card company to stop payment. When we then talked he angrily said shipping was more than he expected. I looked up the shipping cost and easily found the shipping to be 25 dollars less than he said. He then said he would stop the shipment and hold my poster until I paid him the extra money. All this time he was yelling, threatening, calling me names, telling me he would prosecute me, and saying things like "look, it's only 25 dollars". I ended up paying the extra 25 dollars in order to not have my item held hostage. He really, really needs anger management and a lesson in business ethics. I feel sorry for his family.

Go to ups store! They are always well staffed & the staff are exceptionally helpful & kind. Usually…read morean in & out situation. Clean store. Good area. Parking out front of store. I frequent this location & feel this way every time i go in there.

I was in the area doing some grocery shopping and had some Amazon returns that were starting to…read morepile up. I stopped into this location which was a lot brighter, cleaner and had more cheerful staff than the location I normally frequent. A staff member was quick to help me, her name was Mary. She showed me how to do my Amazon returns and even gave me a mailer to use when I forgot my own packaging (there was a small fee for this that I happened to have cash for). I would definitely go back to this location! It can get busy but there was a good traffic flow and most people were in and out. Parking lot can be a nightmare so exercise patience!

Awesome services here from faxing to packing fragile items and shipping them. The staff is very…read morefriendly and goes the extra mile to assist customers

The copying and mailing services at this location convenient and the staff is super helpful and…read morevery patient. The equipment is so modern and the quality of my copies and scans are always exceptional. There is also a notary on site which makes getting work done fast and convenient. I am so glad we have another place to ship packages here in Hockessin as well. Thank you postal connections!

Worst customer service . The guy who answered the phone…read morehung up on me and refused to give address of location. Bazaar.

Man was rude and not helpful. States he ships Fed Ex but wouldn't accept our package and says wont…read moreprint out fed ex labels. Lastly, I was in on other occasions and charges to tape your box. My fault for trying to use this center, never again!