I was in trouble with a return and frustrated having been left with the responsibility to get this…read moreelectric bike to Georgia. This employee " Tony " saw I needed help. I am a mandibular Cancer survivor and was in high distress , and I said to Tony " The bike is outside " He said " Let's go out and get that Bad boy". And he handled it like the Professional he is. He needs to be given Notice by this Company. FedEx Wilmington DE

I use fedex a lot. I have an account and have been going to this store for years... decades! But no…read moremore. Usually there is a bit of a wait bc there are other customers in front of me... it's a busy place. But today I scored huge!!! well, at least I thought I had. There was no one in the store. I was able to walk directly up to the counter. I was looking for their boxes to send a package for business. As I walked up a guy who looked very much like he did not want to be there told me someone would be with me soon as he picked up a tape gun and started to seal a box that needed it (looked like a 5yo had initially taped it up. I said "I just want to" (the rest of the question was this: know where you keep the boxes called little box) but I was cut off by the guy glaring at me and curtly saying "someone will be with you shortly." Now, I have no problem waiting for other people in front of me, and his reply took as much energy as it would be to say on the shelf over there" when telling me where the boxes are. But nah, not this time. What got under my skin, aside from the attitude problem, was that I was a living, breathing customer in the store directly in front of him wanting to buy stuff and ship stuff. My credit card was in my hand. I was ready to go since I already had the label printed out and in my hand. But he decided taping up a box (that would most certainly still be there to tape up after I had concluded my business) was the priority and that having a customer wait in line behind inanimate objects made more sense. It was 2:30p. The pickup for the night was at 6p or 7p. The box could have waited. I cannot say 100% that he was spoiling for a fight, but it was apparent that he had no intention of assisting me for quite a while. So, I said "you can't even answer a single question? Fuck off!" And I left. I went down the street to the "mailbox store" and was waited on by a very sweet person who was also very busy and even had a baby cooing somewhere in the back room that she had to take care of. It was a great experience. And now I will be taking my business to UPS at Marsh and Silverside. Perhaps a bit more customer service and a reminder that retailers need customers more than customers need retailers. Now Fedex is truly an ex. An ex-shipper for my booming business.

Go to ups store! They are always well staffed & the staff are exceptionally helpful & kind. Usually…read morean in & out situation. Clean store. Good area. Parking out front of store. I frequent this location & feel this way every time i go in there.

I was in the area doing some grocery shopping and had some Amazon returns that were starting to…read morepile up. I stopped into this location which was a lot brighter, cleaner and had more cheerful staff than the location I normally frequent. A staff member was quick to help me, her name was Mary. She showed me how to do my Amazon returns and even gave me a mailer to use when I forgot my own packaging (there was a small fee for this that I happened to have cash for). I would definitely go back to this location! It can get busy but there was a good traffic flow and most people were in and out. Parking lot can be a nightmare so exercise patience!

Usually time stands still at a post office. Especially THIS post office. I must admit, I was…read moreshocked this time around. I got quick and friendly service. I didn't have to wait for 30 minutes while one person walked around and one person waited on a line of two people that seemed to take an hour lunch break every time. The female employee answered my questions, helped me make my final decision, sold me some stamps to boot and got me on my way...quickly! It was such a relief! Previous visits have taken me my entire lunch break when I had a job that took even less time. I must also give props for how quickly their mail goes out. When I mailed out our save the dates. People literally had them the next day or two days later. People that didn't even love super close, either. A 45 minute drive away from us and they received their save the date the day after I mailed it in the blue mailbox just out front of this post office. It really impressed me. I've been doing that ever since rather than using the mailbox in my development. Well done, USPS...keep it up!

I print my own package labels at home, complete with the barcode, and pay for them before I print…read more There are no drop boxes at this location for packages, only letter sized mail. I have brought in my stamped packages and have waited in line just to hand them to someone. A nice younger lady who works there advised I don't have to wait in line next time, just leave them on the counter. That would be great except the older lady who works there gets a huge attitude with me EVERY time I go in there and tells me to wait in line. Look, I get that people are waiting for service, but I don't need any services. If they had a package drop box I wouldn't even come inside at all. These two ladies need to talk about what their policy is for PRE PURCHASED POSTAGE packages and get on the same page because they are telling me two different things and that older lady always gives me a huge attitude when I try to leave my box on the counter as instructed by the younger one.

Been going for ten years. Typical service from the older ladies there is NOT good. Again, this…read moreisn't , "hey, maybe I caught them on a bad day". This is a decades worth of service opportunities that were below average. By contrast, I have indeed seen them treat other people very nice and go above and beyond...the last time I was there I witnessed that, and I just laughed to myself, because I'm ten years in on this business and have NEVER been treated so nicely and friendly. I'll rate my experience(s) one star but if it was a way to rate lower I surely would. Nothing I've experienced there over the years would make me recommend them to anyone. The win on location/convenience - not service.

I always have a positive experience at Kennett Copies and More…read more All the people who work they are fantastic - knowledgeable and personable. Easy parking. Good location for the Kennett area. No congestion like you'd fine in a town center. I usually go in for copies, ink, paper, tape - normal stationary. They do an excellent job of laminating. The gift card selection is very appealing. I always find something extra I didn't know they had. Wonderful local store.

Nuss has been my go to printer for years! They just completed a color copied booklet and advised me…read moreon paper weight and binding! The client was thrilled with the result. You can't go wrong with Nuss and their personal service!

Excellent service. My husband orders invoices from them. Placed an order Wednesday around noon and…read morewas told they would be ready by Tuesday at the latest, which was ok with me. What a surprise when I got a call yesterday to tell me they were ready. Less than 24 hours. Wow. They do a great job. The staff is friendly and helpful, offered to carry my package out to my car. Obviously we will continue to use their service. Highly recommend them.

Completely waterboarded my MacBook and CNA cleaned the corrosion and got the device both working…read moreand charging again--all of this was done in a day. Additionally, the customer service was amazing. There was an incredible display of both respect and transparency throughout the entire process. Going through CNA saved me around $1.5k. I'm so grateful.

Bad customer service! The hard drive on my laptop died so I took it to CNA Computer. I had driven…read moreby their storefront dozens of times over the past 4 years and I noticed there were a lot of 'local awards' for service. With that much recognition for service, I thought they would be a good resource to get my computer up and running again. A costly mistake! Angelo's unfriendly attitude when I dropped off my machine was a red flag that I ignored. After all, the entire country is still in the grips of the pandemic and retail business owners must be safety conscious. As long as someone can do their job well, it normally doesn't matter whether 'service with a smile' is offered. Turnaround time to replace my hard drive & reload my data was fast and I picked up my computer the next day. However, I feel I was waaay overcharged for the hard drive (tech hours were priced separately). It took 4 phone calls over a 4-week time period to reach the owner to ask about missing keyboard functionality and to ask for assistance to reload a driver for my external CD/DVD drive. After paying almost $700 for the new hard drive and the tech hours, I discovered it's a 'one & done' process. If I wanted help to load a missing driver for my external CD/DVD equipment, it's an additional charge. If I wanted help to have the same functionality on my keyboard that I had prior to the new hard drive installation, it would be an additional charge. Of course, he's entitled to run his business the way he sees fit. My choice for future computer needs will be to go somewhere else where the service isn't overpriced and surly.

I am here weekly and Steven takes care of you! I send stuff out and it's always packaged perfectly…read moreand sent in a very timely manner! Every so often we have funny stories to tell each other but owner is what makes this place so special!

This is the greatest place for shipping packages of ANY size. If you can carry it in, they will…read morecheck the cost to ship your package by comparison pricing with all of their carriers. They also have all the supplies you need as well. Yes, they do ship USPS (not my choice) and have stamps. Sure beats going to the Lancaster Avenue Post Office. Also they have curbside parking near the store. These people are WONDERFUL !!

Dropped my expensive Samsung phone and the screen cracked. Phone wouldn't turn on so I was thinking…read morethe worst. Upon researching repair places, I found CPR just up the road. They took my phone on the spot knew what it needed just by looking at the it. Luckily, it only needed the glass screen replaced with OEM glass. Phone is back in action three hours later, and this girl is a happy client. Thanks to Nate for the fix and Jason for his friendly customer service upon initial call upon pick up. Glad I found your repair store.

They said my phone was unfixable but they would look at it for $60 and it would take 2-3 days. Went…read moreto place in down on market st called On The Go Mobile and it was fixed it 15 minutes