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    The UPS Store

    4.6 (12 reviews)
    Closed 8:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Shipping centers

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

    Great staff, i inly ever returned stuff from amazon here, but it was fast and friendly service

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    8 years ago

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    4 years ago

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    10 years ago

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    4 years ago

    Great customer service! Lauren was so helpful and she went above and beyond in helping me.

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    5 years ago

    Staff were very responsive, helpful, and pleasant, even during a sudden influx of customers.

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    6 years ago

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    10 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I had to return 4 packages to Amazon via UPS, I had a fifth package to return to Amazon thru Whole Foods.

    Mentioned in 3 reviews

    Read more highlights

    FedEx Office Print & Ship Center - Shipped out to Georgia

    FedEx Office Print & Ship Center

    (19 reviews)

    I was in trouble with a return and frustrated having been left with the responsibility to get this…read moreelectric bike to Georgia. This employee " Tony " saw I needed help. I am a mandibular Cancer survivor and was in high distress , and I said to Tony " The bike is outside " He said " Let's go out and get that Bad boy". And he handled it like the Professional he is. He needs to be given Notice by this Company. FedEx Wilmington DE

    I use fedex a lot. I have an account and have been going to this store for years... decades! But no…read moremore. Usually there is a bit of a wait bc there are other customers in front of me... it's a busy place. But today I scored huge!!! well, at least I thought I had. There was no one in the store. I was able to walk directly up to the counter. I was looking for their boxes to send a package for business. As I walked up a guy who looked very much like he did not want to be there told me someone would be with me soon as he picked up a tape gun and started to seal a box that needed it (looked like a 5yo had initially taped it up. I said "I just want to" (the rest of the question was this: know where you keep the boxes called little box) but I was cut off by the guy glaring at me and curtly saying "someone will be with you shortly." Now, I have no problem waiting for other people in front of me, and his reply took as much energy as it would be to say on the shelf over there" when telling me where the boxes are. But nah, not this time. What got under my skin, aside from the attitude problem, was that I was a living, breathing customer in the store directly in front of him wanting to buy stuff and ship stuff. My credit card was in my hand. I was ready to go since I already had the label printed out and in my hand. But he decided taping up a box (that would most certainly still be there to tape up after I had concluded my business) was the priority and that having a customer wait in line behind inanimate objects made more sense. It was 2:30p. The pickup for the night was at 6p or 7p. The box could have waited. I cannot say 100% that he was spoiling for a fight, but it was apparent that he had no intention of assisting me for quite a while. So, I said "you can't even answer a single question? Fuck off!" And I left. I went down the street to the "mailbox store" and was waited on by a very sweet person who was also very busy and even had a baby cooing somewhere in the back room that she had to take care of. It was a great experience. And now I will be taking my business to UPS at Marsh and Silverside. Perhaps a bit more customer service and a reminder that retailers need customers more than customers need retailers. Now Fedex is truly an ex. An ex-shipper for my booming business.

    Minuteman Press - Wilmington - Step & Repeat Backdrop

    Minuteman Press - Wilmington

    (1 review)

    I needed 75 notecards made for a birthday party. I placed the order on Nov. 5th. I received the…read moreinvoice later that day and paid in full. I was promised I would get a proof in 2 or 3 days. A week later, I still hadn't received a proof. I contacted them only to be told it was on its way and days later they were working on it. Two weeks later, I went to the store. The employee in the store couldnt find anything related to my order. He contacted the owner because to quote him, "This isn't good". The owner told him to tell me I would get the proof that night. Tired of the run around, I waited over an hour until the owner arrived. He acted as if there was not an issue but the proof wasn't ready! Another employee apparently was creating the proof. After discussing details I shared several times before, I left two hours later being told I would see the proof that afternoon. I didn't get the proof until 2:00 am the next day. The employee felt badly about how I was treated that he volunteered to deliver them to me. The owner was very unprofessional and unapologetic for the poor customer service. I will never used this business again and I wouldn't recommend it. To respond to Mr. Lord's response, I do not agree that you worked hard to satisfy me. I do thank you for acknowledging it was not a good experience. I sent you an email expressing my dissatisfaction before I wrote this review which you did not respond. I am not satisfied.

    From the owner: Minuteman Press is a local printer. We specialize in all printing services including but not…read morelimited to signs, banners, business cards, invitations, books, posters, fine art prints, stickers, window decals, wall paper, yard signs, labels and much more! We offer full graphic design services alongside quality customer service and free delivery!

    The UPS Store - shipping_centers - Updated May 2026

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