Went in for my first time passport service. I had everything needed prior to coming in which…read moreensured a smooth process but Barry was extremely helpful, informative, and kind. This location also takes your picture for you! Additionally, the office was fully stocked with shipping materials and cards. Will be utilizing this location for all mailing needs moving forward.

There is still one post office that offers friendly, helpful customer service. If every USPS center…read morehad employees like Valley Forge they could put Amazon out of business. Low cost, fast efficient shipping. Great people!

These guys have been sending my mail to the wrong address for a DECADE. Good luck talking to…read moreanyone. The few times I have managed to talk to a person have been absolutely useless. At this point I am going to stop ordering and buying things. Who needs Things anyway?

Your voice mailbox is full. Trying to contact the Postmaster for package pickup issues at our…read morebusiness location in West Chester PA (previously we were served by the Airport Rd post office). We were told Wayne office would take care of our package pickup daily. You guys have ignored us for the last 3 months. Even after we manually go online to schedule pickup, nobody shows up. We have a small business in West Chester PA and ship nationwide and have never such a massive issue with package pickup until recently, and none of the post offices around here is taking responsibility.

Love coming here to get stamps and dropping off my mail. The parking lot is small, but it doesn't…read morematter, because it is not as busy as most post offices. The staff are friendly and everyone knows each other by name. It's easy to ship big or odd items here and I don't feel rushed or a lot of pressure. Glad I have this post office in my neighborhood!

The Oaks Post Office is so small it has somehow avoided Yelp for years! I've used it a few times…read morefor Postal Money orders, bulk mailing, registered mail, international mail...It's got ALL that fun stuff you expect at the Post Office. I like the employees at this location. Friendly and efficient. Best things about this branch is the people that work there. 2nd best is the private parking, and I guess 3rd is that its so little used there is hardly ever a line.

I've been frequenting this post office for about ten years now. The staff are friendly and helpful,…read moreand always happy to help, even when they are busy. I hear lots of complaints about Post Offices, but rarely compliments. Oaks Post Office is the exception! I go out of my way to use this Post Office rather than visit the two Post Offices nearer my home because it's so much nicer and the staff so much more pleasant!

This USPost Office is a sad excuse for a post office! Their…read moreself service kiosks can't measure the pkgs and that's if they work AT ALL! They open the counter whenever not on time ! The windows of the doors look like they have never seen any Windex in years! This place is pathetic! Even the outside of the building looks like it's growing mold. Everything needs improvement here!

Place blows they never open on time like you have one job and it's to open at the right time and…read moreclose at the right time and they can't even manage that.

Excellent Customer Service to our business account!! Fast and Friendly too!read more

The postal carriers in Phoenixville are careless!! Until moving to Phoenixville, I had never once…read morehad an issue with mail service or delivery from USPS. In 1 year I've had numerous pieces / packages of mail go missing - including important items such as tax forms, prescription medicine, and checks/invoices. Sometimes the mail finds its way after a few weeks, other times I never see it again. Most recently they lost prescription meds (schedule II narcotics). A neighbor 1 mile away posted on Facebook that while walking their dog they found the package in the snow on the side of a road. What's more is the postal carrier marked the package as delivered in mailbox, when very clearly from my doorbell camera I see no package was delivered on the date in question. They marked it "delivered" 2 hours after they were actually on my stoop that day - very clearly lying. Sometimes I don't have a choice as to what delivery service is used (e.g., CVS ships via USPS), but when I do I will not choose USPS. It's apparent from other reviews that this is a reoccurring theme in this town. For a "company" that is funded from tax payers you'd think they would care more about the service they provide. If my Amazon gig-fare drivers can find my mailbox successfully, certainly these "professionals" can too.

We have had many problems with our mail delivery in the past few months (since the old letter…read morecarrier retired and we got a new guy). In September I mailed 4 envelopes with checks in them (to doctor's offices) from our community mailbox. None of those mailpieces made it to the doctor's offices and the checks from two of them were fraudulently cashed by a local bank. This week we are missing two packages that were scanned as having been delivered. II can never reach the Phoenixville post office by phone; it just rings and rings and then hangs up on me. I don't know what is going on but now, whenever I send a check out, I take it either to the Kimberton or Malvern post office. I don't know what to do about mail that isn't making it to my box...maybe get a PO box in Devault??? BTW I live in Phoenixville...don't know why it says I'm in San Francisco-??!!

Every time I have gone to this post office (it's the one closest to where I work) the staff working…read more(usually Jen!) are so knowledgeable and helpful with my question for shipping. They provide guidance and are always efficient and friendly. It's a pleasant experience and I appreciate that.

Went here Monday Feb 3. Website said open from 8am to 12 noon. At 8:05 am no one was there. Trying…read moreagain tomorrow if they aren't open at 8 like their online schedule says I'm calling.

Avoid on Saturdays. I repeat abort mission! While I appreciate the convenience of this post office…read moresince I live behind it, the lines are ridiculous. Unless you go right when they open, expect a solid 15-20 minute wait. The folks behind the desk are pleasant enough, but who wouldn't be with those hours! Honestly closing at 4:30 is a joke since the majority of people work well past then. A self service machine would be nice for those of us with a normal 9-5 job.

This is an excellently staffed and run PO. Always friendly and courteous. Quick service even when…read moreit is busy. I actually enjoy going there over any other PO in the area.

The post office here is the best ever! I have been to many post offices where the employees look…read moreless than enthused to help anyone but at my local post office the employees are the complete opposite and are very courteous to everyone waiting in line and normally there is not a very long wait. Definitely recommend going here over any other post office in the area!