It's fast and easy and never crowded. They work efficiently and you're in an out in no time.read more

This business includes a U s Postal service substation for Lionville PA. Don't waste your time and…read morerisk your packages using it. I mailed a package there and the tracking show it still being there. when I inquired about it 6 days later, I just got a lot of attitude from the owner about how the USPS is a civil service so you shouldn't expect them to actually deliver it and a directive to go to a real Post Office to file a lost package claim. the owner here is very vocal with anti government views, all the while collecting money from it for shoddy service. I won't make the mistake of ever going there again.

Shipped a very valuable and expensive desktop computer across country, and these guys crated it…read morefantastically. Delivery was a bit delayed but this was out of their control. Everything was custom built and fitted perfectly for minimal movement in transit. The thing actually turned on when plugged in which I did not expect at all. Bubble wrap and packing was very generous and well done. Highly recommend.

it took so long from pick up to starting delivery. You…read morepicked the freight up from our storage on 03/16/22 and it was not transferred to trucking company until today. I can't believe it took 13 days for crating. After one week of pick up, I had contacted your company almost every day. Whenever I called, they kept saying my freight was in the queue and it was going to be picked up in a couple of days. I had to excuse my customer almost everyday saying the delivery would start the next day. The period of crating was not acceptable. Not happy with the service.  This time only.

Always pleasant and always friendly. Helpful and quick! Convenient location!…read more Note: staff has horse allergies; please be courteous and do not enter if you work, live or play around our equine friends.

Great place to get your fingerprints done, handle mailing something, or to open a PO Box. Lady…read morebehind the counter was very nice and helpful. Would recommend and will return. Located in the corner of the Plaza by the Armed forces career center.

This UPS store is EXCELLENT. The best I've ever been too. Their shipping and print services are…read morewonderful, and they're very kind and helpful. Kudos to Sylvia and the team for making it a great experience.

very selective on what packages they take, been to this store a couple of times with no issues,…read morethis last time I had issues where they refused a package, would not recommend going to this UPS store and choose another one close by

Fast, prompt and great customer service. Their prices are fair. They can concierge/white glove…read moreitems. I requested pick up of my item in Easton shipped to me in Austin. Items arrived in great shape. Highly recommend.

From the owner: Freight Brokers And Forwardersread more

Simple easy transaction handled very well and professionally. Staff was extremely nice.read more

Zero empathy. Refusal to make things right after acknowledging error. no follow up. Then…read moreblame. Update 7/14/25 Yes, after much consternation, the ownership did make things right and get the packages to the correct addresses. But only to impact or influence social media reviews and negative impact on them from UPS Store franchisor. Although the situation was resolved, i stand by my original review of zero empathy and accountability specifically with 1 desk clerk

Everything-always friendly and don't make you feel stupid if you forgot something about your…read morereturn-very friendly!!

I had the worst experience at this store. The owner was discriminating against me. He wanted me to…read moreuse the self scan but I wasn't comfortable with it as I had not used before. He got mad and had a horrible attitude because he had to scan my item. There's no place for discrimination in this world and this has to stop. Will be contacting the corporate office and the better business bureau.

Victoria was great! She helped me save $10 mailing a gift to…read moresomeone special! She even remembered me from skating on the street she works on.

Absolutly fantastic experience here. The staff are cosistently friendly, corteous, and always greet…read moreme with a smile. Their wonderful service makes every visit a pleasure. I truly appreciate their dediction to customer satisfaction. Higly recomment this post office to anyone in the area! 5 stars!!

I've been going to this store since it opened, and my packages were always accepted by an…read moreassociate. Last week when I went in, I was rudely told to use the kiosk. It was an Amazon return, but it said to hand to an associate , she took it, but I could tell she wasn't happy about it. Since then, I've used the kiosk twice. I watched while the employees stood there watching everyone scan their own items. So I guess now we're doing their job? I'm not always comfortable leaving my packages in a bin where they can be easily removed. Not a fan of how this new system is working and some of the employees in here are great, but some are quite rude.

I have used the Gilbertsville store many times for Amazon returns. I went I today to return 3…read morethings, all boxed with QR code's attached. I opted to not use the Kiosk due to the sizes of two of the boxes and proceeded to the counter. I was rudely received by an associate who said ALL AMAZON RETURNS HAVE TO GO THROUGH SELF SERVE.... This could not be any further from the truth, on the return page it clearly states hand the package to an associate and they will scan it and provide you with a receipt. If you don't want to do business with Amazon, opt out or something, don't be ignorant to a customer following the specific instructions provided. This store has absolutely no customer service training, it would have been quicker to just scan the items and provide the receipt like you are paid to do instead of standing there chit chatting with another employee, sorry I interrupted your gossip session.