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    US Post Office

    5.0 (1 review)
    Open 8:30 am - 3:30 pm

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    3 years ago

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    Peninsula Pack & Move - Broken leg to bed

    Peninsula Pack & Move

    (62 reviews)

    We had a great experience with Peninsula Pack and Move. This was a challenging move with a…read moredifficult house to move out of and into, and the crew handled it professionally from start to finish. The team worked efficiently and packed the truck expertly--everything was secure, and nothing was broken or damaged, which really speaks to their care and experience. Toward the end of the move things did slow down a bit, but we were also coming up on nearly seven straight hours of work, so that was completely understandable. By the end, most of the large furniture items were placed inside the house as requested, and the majority of the boxes were left neatly in the garage, which will make unpacking fairly manageable. Overall, great service, strong work ethic, and a crew that clearly knows what they're doing. I would absolutely recommend Peninsula Pack and Move, especially for more complex moves.

    We use this company to move out of our home booking was easy, reasonably priced and quick. It was…read moreexplained at Booking that I would have no problem. Re-hiring them to move to our new house. They placed all of our stuff in storage and the three guys working did an amazing job. However, when we move to our new home and we hired the same company, we had one less guy for the same price which naturally took them longer. It was not explained that due to it not being in San Benito county the price was different. I figured I was just miscommunication and continue the service. Once we got to our new location, I noticed a lot of the items were broken, and the mover said that it was due to the weight of the item and that the original mover should have dismantled the furniture fast forward to getting our stuff into our home, the movers said they cannot build our furniture to them, not being the ones to dismantle some of it. I explained it was not explained to me that it was going to be an issue and that I did book same company that dismantled my furniture after talking to the supervisor he explained it wouldn't be a problem. However, the mover stated it would take him a long time due to not being the one to dissemble, and I was going to end up paying more for him trying to figure it out. I wish I would've known this, and I would have gone with another company that was five dollars more an hour however they took pictures of the items when dismantling them and explained it was not a problem to put it back together if we hired them. I am now having to build the bed myself having to buy a new dresser that cost me $500 and buying new cubes for my clothes since they were ripped. ** updating to explain for response** My bed frame is from living spaces and dresser is from Ashley's not IKEA. The cubes are from ikea but the actual broken pieces were very pricey and sturdy material. The people that disassembled our furniture from your company or yourself did not explain that they were the same individuals that needed to assemble it in order to not have problems. If I book you for moving out and into a new home it shouldn't be my responsibility to have the same people loading and u unloading my items. The movers made it very clear that they did not know how to put my items together since they were not the ones to disassemble however, I paid the same amount so why am I the one to be at a disadvantage. It shouldn't be the customers responsibility to get the same set of movers. We did speak on the phone that day and the employee said he would try but it would take him "an extremely Long time because all of these screws, I don't know where they go" I pay per hour so it would be on my dime for them to figure it out. Just a recommendation to have your employee take photos and maybe have them send it to you so you can ensure it can be assembled if they book you again and not have to deal with my dilema. No I declined paying $49 an hour for insurance. Both jobs took 7-9 hours so that would be pricey. It was a risk I took and now paying for it. Thanks

    US Post Office - postoffices - Updated May 2026

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