BLUF: I swung by this place and was greeted with excellent customer service with virtually No wait time I swung by to mail something off during a lunch break. I was pleasantly surprised with the location, convenience, and overall experience at this post office. One of the first things you notice is the ample parking availability in the lot outside once you make your way in it's a simple layout and Fields set up for convenience At the counter, I was helped expeditiously and walk-through different pricing options without feeling like someone was trying to upsell me on anything. In this instance, I was sending a box with some time sensitive items that absolutely had to make it to their destination on time: I'm happy to report that they absolutely did! All in all, it was a great experience and the customer service is what earns this specific spot its fifth star along with a very clean interior read more

See all

Nice post office , from getting in line, to paying for the packages to be shipped I had no problems whatsoever. Very clean inside and inviting. Quality service here, very reliable post office! I mailed some Christmas gifts out. It took very little time! Thank you! Stay safe and healthy in 2024! The location is great, plenty of space in the parking lot and a roomy alley by the Mail Drop. I recommend this location!! Five stars all the way. read more

US Post Office - Post Offices Near Me - Melbourne, Florida

Easy to do business rarely crowded.fastest in or out every day this is like an old time post office like in the twilight zone. Sort of like Sam truckers place on petticoat junction green acres tv show. Close to supermarkets and easy on the gas and takes no time to get there. Very friendly helpful staff good old time customer service. Like a relic of the past. Happy people help happy customers read more

Outstanding postal workers at this location! Thank you for being kind and professional

Had a conversation with a woman at the front about needing to put two stamps on postage due to the card containing a gift card. The gift card was STOLEN from the card and tape was used to re-seal the envelope. Tape was not used to seal it shut in the first place!!!!! Absolutely astonished that this happened. Give me my money back read more

Worst PO Box in the Florida! A line of more than 10 people with only one staff to work. There are others hang on inside and give no attention to the customers! It's a shame! read more

Clerk supervisor refused to give the name of the postmaster. Uneducated about their own rules. As a public employee they are obligated to identify when they're at work. read more

Clerk answering phones at Subtree Post Office was quite rude. Yery Unprofessional.

Employees do not respect citisend rights. They are rude And argumentative. The supervisor refuses to give post masters name And refused to abide by poster 7. read more

I have lost 2 packages in a row from this postal office. Lost almost eighty dollars inprocucts. Very concerned about postal inside job and illegal appropiation. I am giving my business to UPS and FEDex. L r read more

The people are very nice. HOWEVER, we, like many other Florida residents, spend summers out of the heat and humidity of Florida. This is our second summer to be in our Wyoming home. Each time, we have filled out the required change of address, and EACH TIME, our next door neighbor is taxed with having to take our mail/packages to the Post Office and have it forwarded as it was supposed to be. Now, I have been notified that a package (which was supposed to be forwarded) has been returned to the shipper. I also understand from others that this is an ongoing, common problem! It is so frustrating!!!!! read more

This little post office is convenient and I have always had positive experiences here. Workers are always friendly.

What an absolute fraud. There is so much stealing and peeping in package to see if it contains valuables it's ridiculous. I have had 3 out of the last 6 packages "go missing" and of course it's the 3 that are valued over $100. Nothing but fraud in this building. read more

ABSOLUTELY WORST SERVICE IVE SEEN I A POST OFFICE. I got a message telling me that my package was delivered to my house, so I proceeded to look for my package and it is nowhere to be seen and the way my neighborhood works is we have a lockbox and there is a bigger lockbox for bigger packages. If you have a larger package the post office is supposed to leave you a key for the larger mail box..... well I did not receive this key so I drove up to the post office right after they closed and went the customer service button that they have inside and a lady came out to talk to me, so I politely stated that I did not receive the key for my mailbox so if it was possible for her to check and see if they have the package or to just tell me what I should do........ Long story short I sat inside of the post office for 45 mins to and hour waiting for her to come back and tell me what the issue was and she never came back. Then when I walked outside to leave (after ringing the customer service bell again and getting no response) I realized that everyone inside was gone. So thank you very much Usps for leaving me inside of your post office with no info on where my package is!. read more

I enjoy using the vending machine located right inside the lobby. There you can send overnight, priority, and first class mail. Its very convenient and fast. When I have to wait in line the staff here is very friendly and helpful. read more

No issues people were very friendly and helpful. Fast service. You can not beat it. The best USPS branch I dealt with in 30 years of my adult life. i use their services 2-3 times a week and NEVER have waited longer than 5 minutes. I dealt with, but Christopher tends to be the person who happens to help me most often. Thanks all of you ladies and gentleman at Suntree Post office branch. You are all amazing. read more