christina was so incredible and fast!! would recommend this place to anyone and everyone!read more

Christina was so helpful. The process was so much easier then went I went to EPAC…read moreWill definitely use this place again for all my shipping needs.

Great team! Always great service!…read moreThey offer a multitude of services. Give them a try. Thank you! Caroline

Super-friendly service, awesome interior, and a big, full-service, community resource. Thankful to…read morehave Atlantic Pack & Parcel in our neighborhood! Kids and adults alike will love the beautiful aquarium, friendly cats, and fun local decor.

I have seldom had such rude treatment by an employee of a business…read more I had a shopping bag of AT&T items to return via UPS, per AT&T's instructions. When I walked in, the employees at the counter were helping others, so I waited. A few minutes after I walked in, a couple carrying a big stack of Dish network boxes walked in behind me. As a customer finished at the counter, I walked up and placed my bag on the counter. The young male employee looked around and said, not even having the courtesy to make eye contact with me, "Your items will take 5 - 10 minutes, these others will only take a minute so I'm going to take them." The customers behind me moved up for service, and I took my bag and walked out. That was not an appropriate way to treat a customer who had waited appropriately for service. If an employee feels it is that important to take someone else who came after that customer, the appropriate thing is to LOOK AT AND SPEAK TO the customer and ask, "Would you mind if...." or "Since this is a much shorter service, may I ...." Since AT&T directs me to use UPS, I will but it will be a different store and only because that is what is required. Even the USPS is more professional these days than THIS treatment. Otherwise I will avoid UPS altogether. UPDATE: 1/13/15: Because the manager Mr. Patel called me and apologized and offered a future 15% discount, I have changed my review from the lowest possible to medium and will give them another try. Hopefully his employees have been properly corrected. Thank you

I have been going to this store for several years and the service has also been excellent until…read moreyesterday morning on 1/12/2026 at 11:00am. I had several packages that I wanted to send off. When I entered the store there was no one waiting. There was a young lady arguing with what appeared to be her ex partner and and issue with her children being dropped off at daycare. I waited until she came to the counter. I told her she was sorry she was having a bad morning. She began to tell the other people behind me to do the self service kiosk and was quite rude. I told her it was not their fault that she was in having a bad morning. She then told me to go to go to the kiosk as she quit and that they never staff adequately. All I wanted was a receipt that the items I had (large boxes) were sent. I am handicapped and it was an effort moving the boxes. I tried to find out who the owner are to place my discontent, but I couldn't find the information. I just wanted you to know. We all have bad days and bad news, but we don't have to take it out on customers. Thanks for listening and maybe this employee just need some redirection or training.

What a disaster. Lost my files repeatedly and my mailer got out late and was wrong b/c of their…read moreconstantly losing my file. Their computers still have mice running on rubber bands in them. Go elsewhere.

We frequently go here to drop off packages…read more The staff is always nice and friendly. We have also went here and got a document notarized. If you have shipping needs, go here!

Nice shipping facility close to home. Staff is friendly with A+++ customer service. Highly…read moreRecommended for anyone in Bayside Lakes.

I came in here on a whim, looking for a very specific kind of packing foam after the big box stores…read morewere no help. The employee was so kind and went out of her way to help me, searching through lots of things she thought might work. She was so kind, and found exactly what I needed. Highly recommend!

I've used this place for many years, have even found a few Christmas gifts in the store. Great…read moreservice and they are great costumer service.

Arielle is a lifesaver! I needed a rush print job that seemed impossible and she accomplished it so…read morequickly and professionally. Of course there is a significant up-charge for rush/priority but that is well within their right, it was worth it to deliver time-sensitive material in the format required (multiple 70+ page documents, bound with dividers). Thanks Arielle! Bonus points for being friendly too.

The man working on March 2 6:45 pm was the nicest guy. Hope his manager reads this. Very helpful to…read moreeveryone eventhough all of us were having problems with the printer or shipping things. He didn't get frustrated close to closing time like i would have. Ha ha

I went in last week , needed help with emailing some files, The tech support Edwin was so helpful…read moreunderstanding & patient with me . great customer service...

It's a Staples... if you've been to one, you've been to them all. A typical experience that we've…read moreall grown accustomed to - as we appreciate its corporate standardization efficiency while resenting its soulless capitalistic extraction. Loses an extra star for not having a trash can inside OR outside; the worker (who is not at fault and deserves a living wage) said the store "wanted to limit customers'" garbage or something like... I'm not sorry, if you are open to the public, then having public utilities and furniture, like trash cans, is not only for the benefit of the public, but also ensures the cleanliness and environmental quality of the area. (pictured is not on the Staples site, but of a similarly-sized and situated Office Depot down the road to show how EASY it is to provide). Plus, the store is sited on a lot that contributes to detrimental automotive-focused suburban design - especially by its impervious paving and vehicular circulatory areas and parking in what should be contributing to a denser, walkable, multi-modal environment.

From my experience I don't remember having an issue here. I love to buy there stamps from time to…read moretime to support. I lost my wallet and used my passport to get new keys and a changed lock for my mailbox. I thought that was cool.

I should have waited to go to the gentleman that was at the other window - he is ALWAYS Awesome!!!!…read moreAnyway, let me tell you about what happened today... I walked up to the window and told the clerk (Tammy) that I had already put postage on these 2 envelopes, but decided I wanted to send them Certified. She said fine as if she understood & saw the stamps I had already put on the envelopes. She proceeded to process them and even though I assumed she knew what she was doing, I did repeat to her that I had already attached the postage. She repeated she knew that, but put large $5.26 postage stickers over the top of the stamps I had already put on both of the envelopes. (Assuming she knew what she was doing, I didn't question the $5.26 on the sticker) She stamped my certified receipts with yesterday's date & had to change the date and restamp them with today's date. I answered her questions & confirmed there was nothing hazardous in the envelopes. She then proceeded to give me a total charge of $10.52 - - I repeated to her that I already paid for postage by putting the stamps on, so why was I having to pay for the postage again? She then proceeded to rudely tell me that I did not have to yell at her, (which I wasn't doing), and told me she has been there since 5 AM. I told her I had also been up since 3 AM and had been through a lot already today and so I didn't need to repay for the postage. She then complained that it was the computer that made the error... (However, we all know that she failed to enter that there was postage already attached.) She then had to remove the 2 old $5.26 postage stickers - which ripped the stamps & the envelopes! She had to tape the one envelope twice & then put the new $4.00 postage stickers on both. My new total was $8.00 - which I paid for & left. All the work I put into the paperwork enclosed in both of those envelopes & the work I put into addressing the envelopes & she made both envelopes look like crap! Why is the price of Postage going up but the IQ levels of the clerks going down? Why are we accepting less performance & paying more???