Friendly, knowledgeable staff. Highly recommend this business. I never go anywhere elseread more

Prices are a complete rip off. I dropped off a ready to mail USPS priority mail envelope, flat rate…read moreenvelope 12.5"x9.5". I just needed the flat rate postage. At the US Post office it is $9.85. The woman behind the counter charged me $17.71. When I asked if there was a mistake the woman behind the counter said post office rates have gone up. I said I sent one of these at the post office last year and it was less than $10. She said "no this is the current rate". I was in a hurry so I paid and left. Once I returned home I looked up the post office rate online and it is $9.95. I called and when I asked her about the markup that they have, she rudely said with an attitude "we are not the post office". I said "do you have a rate sheet so I know what I would be charged in the future if I brought another envelope?" She said "no, it is whatever comes up in the computer, I just work here. Complain to the manager." The envelope was already sealed and addressed, it just needed a priority mail postage. The way the price was presented to me was deceptive. I could understand if they charged a small fee or if they had to pack up an item and charge for that, but this was just a rip off. The woman behind the counter could have easily said that the price they charge has nothing to do with the price the post office charges. Instead she blamed the high cost on the USPS recently raising rates. Lesson learned, I will not be using A1A "rip off" Pack and Ship at Driftwood Plaza, 3830 S. HWY A1A Suite 4, Melbourne Beach, FL 32951 Tel. # 321-726-1667 for anything going forward. Do yourself a favor and avoid A1A pack and rip off. Go to a genuine UPS, USPS, Staples or some other place that has an honest and transparent pricing policy!

I have been going to this store for several years and the service has also been excellent until…read moreyesterday morning on 1/12/2026 at 11:00am. I had several packages that I wanted to send off. When I entered the store there was no one waiting. There was a young lady arguing with what appeared to be her ex partner and and issue with her children being dropped off at daycare. I waited until she came to the counter. I told her she was sorry she was having a bad morning. She began to tell the other people behind me to do the self service kiosk and was quite rude. I told her it was not their fault that she was in having a bad morning. She then told me to go to go to the kiosk as she quit and that they never staff adequately. All I wanted was a receipt that the items I had (large boxes) were sent. I am handicapped and it was an effort moving the boxes. I tried to find out who the owner are to place my discontent, but I couldn't find the information. I just wanted you to know. We all have bad days and bad news, but we don't have to take it out on customers. Thanks for listening and maybe this employee just need some redirection or training.

Brought something in I needed to mail and I needed a box for it. The nice gentleman helped me box…read moreit up and get it sent out. Customer service is wonderful! Very helpful! Price wasn't crazy like USPS. I will definitely use this UPS store to ship items.

I've been shipping packages here for a couple of years now and I love it. I like that it's a small,…read morelocal business. The very best bit, though, is that I can compare USPS, FedEx, and UPS all in one go and see which option is best for each package. This is where we'll be shipping from as long as we live here and they're open.

From the owner: We are an independent pack-and-ship store with a vendor market. So, come on in and shop, pack , and…read moreship with us!

This location is unfortunately very understaffed for the volume of business that they do. I have…read morebeen in there at least five times at various times throughout the days and each and every time it is packed. I am going to probably try to see if I can find another location And hope that they have more staff to serve the volume. There are people sitting in the back, I'm guessing paperwork that it would be great if they would come out and help so they can serve the customers more. Based off of this, I cannot recommend this location.

I had the great pleasure of being helped by Sydney on Thursday Feb 26th. Sydney was very pleasant…read moreand patient with me and we she noticed what I was looking for she was quick to suggest other services. She ended up printing (10) of my electrical schematic and laminated (2) of them. She made sure they were perfectly centered in the laminate before pressing them. I haven't been to this store in a while so it was the 1st time working with Sydney and I have to say it was the best experience I've had at this store. Great job and thanks again Sydney for assisting and your suggestions.

they are ALWAYS helpful!!!! I have needed to extend and never had a problem. People that I hear…read morehaving problems are typically self inflicted issues.

I have gone to Amscot twice to get documents notarized, but Amscot refused both times because they…read moredo not understand the content of the documents. The purpose of a Notary is to verify that the person signing the document is indeed that person by either reviewing their government-issued ID or personal knowledge of the person. The Notary does not need to know what the document says, and if it is confidential, they should not even be reading it at all. If you want to get something notarized, go to the UPS store instead of Amscot.

Nestled in the Melbourne square mall between Dillard and JcPenny go through the mall entrance and…read moreit's on the right corner when you walk in. For the most part I have had great experiences. Just one time I had a bad experience where the student was more into checking his phone than doing my service. Otherwise everyone has been wonderful. Of course you are trading value for time because most of the time they are wayyy slower but typically the instructor monitors them as they do the work. Like I just said that one time I had a bad experience and the instructor wasn't as good engaged either. Since I know I was coming back I didn't want to name names but took a while before coming back to make sure I didn't get the same student! So quality 4 stars because of the bad experience I had to call the instructor over several times value 4 stars because Again just that one time! The other experiences 5 stars! I will keep you posted!

DO NOT USE THIS LOCATION! I have dropped off two very valuable, pre-labeled packages at this…read morelocation in the past month, and both items got FUCKED UP while in this store's hand. The first one never made it to the destination because someone at UPS tore the label off and so the package was returned for a damaged label. The second one, which I dropped off on August 6th, IS NOT EVEN IN THIER SYSTEM, so I have NO IDEA WHAT HAPPENED TO IT. But I keep my recipts, so this is going to prove to be a VERY EXPENSIVE MISTAKE FOR YOU, UPS! So BUYER BEWARE - IF YOU HAVE TO SHIP FROM THE UPS STORE ON NEW HAVEN, MAKE SURE YOU SAVE ALL YOUR RECEIPTS. Otherwise, do yourself a favor, and go to the UPS stores on PATRICK or WICKHAM. Unlike NEW HAVEN, the employees are professional and the packages actually get shipped. Seriously, can't believe I even have to write this. WTF is UPS if they can't manage shipping???​

Always helpful, with great customer service. The staff is friendly and efficient, making every…read morevisit a smooth experience. They go above and beyond to assist with shipping needs, and I appreciate their dedication. I use them on a regular basis, and they consistently provide excellent service. Highly recommend!

Almost ALL Post Office employees are bullied and demeaned by their supervisors for not working fast…read moreenough. Fact. This fosters mistakes, mistake, mistakes. A permanent, career postman knows his/her job, but the new people are untrained and thrown out (and belittled everyday). We cannot expect reliable delivery. My neighbors get a few pieces of mail a week and 1/2 of my packages that started out with FedEx and were handed off to the post office (their agreement). West Mel post office is one of the best in Brevard and they still are fraught with overburdened related mistakes. To the workers A+ job, to the supervisors, through to the POSTMASTER you're the ones doing the crummy job. Mail tracked delivered, ended up blocks away at someone else's house. My good neighbor brought it to me.