I had a package sent to dead letters and Debrah W. helped me get info on what happened. She referred it to Cindy her manager who called me back with the information I needed. I have had people here who seem like they just wanted the day to end but Debrah W. has been a ray of sunshine when I have worked with her and always happy to help. She even happened to comment that she liked the shirt I was wearing (two others commented on my shirt that week). It is the post office and I've had to wait in the slow lines but Debrah W. has ended the wait with my satisfaction. read more

The postal clerk refused to honor my Forever Benjamin Franklin stamp as postage for a letter claiming it's value was 5 only cents. They charged me additional 73 cents to deliver the letter. I was treated with contempt and not listened to. Apparently, these people don't know their own products. I would recommend avoiding any interaction with this post office, unless absolutely necessary. read more

Great post office, I am always in and out of there! Only once did I have a weird experience with a transient inside, otherwise it's a great place! Employees are great as well! read more

Let me start off by saying I understand that this is a post office and it's not going to be the most enthusiastic customer service every time. I also work in retail and have in many different settings so I know how people can be *however* I will NEVER come here again after I did last time. I needed to mail out some papers, I had the envelope label taped and cut prior to going there. There was only one person working the counters which understandably held up the line significantly. Again I understand how that would be frustrating for both the workers and customers however the man behind the counter was being rude and very blunt. After standing in line for almost 45 minuets I was finally up to the counter, I explained that I just needed to have them mail it out for me (as I said earlier it was prepared beforehand). He explained that because it said UPS that I had to hand it to a delivery driver in order to get it out which obviously not true. I understand that it wasn't a good day for him but you still need to have base level customer service at work, y'all have a terrible attitude. read more

I think the people here are great yes no one is perfect and they are human not robots which we should be grateful for. I've always had a great experience there. Always helpful and take their time to help. They don't rush you through like robots would do.be thankful and grateful. They have to do their job with zero room for mistakes. They too have bad days. read more

Silly question since the USPS is necessary right now. Was very disappointed that Marysville WA PO closed so early during the holiday season! Went down at before 5pm and already closed! Thank goodness you can "do it yourself" and ship packages. read more

Ordered a package said available for pick up and they didn't let me pick it up so dumb

God bless the staff at this post office. Never had an unfriendly or rude experience. They give helpful information and help resolve issues with respect. Will always come here for my shipping needs. read more

Have owned our home for over two years, no issues. Then all of a sudden the postal lady decided we no longer needed our mail. Prove residency, still refuse delivery, post master is just as lazy. Go in to discuss the issue, according to him "he doesn't have time to review the issue." Cute because isn't that part of your job title? The post office then informs us if we want any mail we can get a PO Box, we apply they then say "nope " we need a current bill, Cool how do you suppose we do that? Because you keep denying us our mail. Go into the city to get a print out, go back. Apparently that wasn't up to their standards either, denied us again. It's as if they are projecting there sad days onto their customers that have done nothing wrong. This post office needs some serious help, I'll be escalating this further to a higher up, since clearly the post master is to busy not addressing issues, or helping get a solution. read more

Four years at my current address and I have had no issues with the postal service, until now. Despite myself or my family being home all day, the mail carrier will come by and leave the little slip in the mailbox claiming the delivery of certified mail or a package was attempted but the item will now need to be picked up at the post office. The issue I have with this is NO DELIVERY ATTEMPT WAS EVER EVEN MADE! How can the post office allow this? I have been given different excuses including being told I have a long driveway. There is a huge area to turn around, big enough for UPS, Amazon trucks, FedEx and even big U-Haul moving trucks...but the USPS said that doesn't matter, they will not drive up any driveways. So....they are no longer doing their job and they are being up front and in your face about it. read more

I have never been to an office where the employees take such good care of their customers the way they do here. I often am greeted by the Postmaster. She is so sweet. God bless read more

the mail lady stole my package and refused to follow up on my service request and inquiry about it. $150 jersey stolen with no recourse. it's no wonder these bums are going bankrupt read more

Great. I come here at least once every week to send out packages. Love the prompt service and nice customer service.

I've always had a great experience at the Marysville post office. The lines move quickly and the employees are nice and knowledgeable.

Horrible customer service and unfortunately the employees don't know what they're talking about. They try to "deliver" my package and say no one is home but don't ever actually knock on the door. Definitely do not recommend. read more

Horrible experience today with a guy named Rich. Super rude and had an attitude the whole time, very unprofessional. Who hires these guys??? Seriously? read more

Just a few days before Christmas I was trying to figure out how to get some packages mailed before work, and saw the Post Office in Marysville opened at 8:30. I figured if I got there at 8, I could be first and line and get out fast. Better yet, they had already opened their doors to the public and I was able to walk right in and mail my packages immediately! And despite working 3am-3pm shifts all week, the front desk staff were extremely friendly and helpful. I was totally impressed and definitely will come back! read more

Shipping prices are ridicules and the employees are unable to help you find a cheaper option. Frustrating because they tried to charge me $17 to ship an item when it literally only costed me $6 at UPS. I would highly recommend shipping through fed ex or ups read more

Great prompt customer service, often a line of customers to be helped. Great service though!! I trust this post office for sending my mail.

During the holiday rush I realized I had two packages being delivered to a previous address. I took the steps through USPS to stop the packages and have them sent to my new address 4 hours away. I then lost tracking abilities of them. Upon calling the Marysville post office, I spoke with Delana who was more than helpful in finding my packages at the post office. She helped me get the packages back on track to be sent to my new address. Three days before Christmas, this gracious woman went above and beyond to make sure my mistake was fixed. I am very impressed with her customer service. read more

It's been awhile since I wrote a review and now that the holidays are over I have to tell you about this post office. This place ROCKS...... These guys are overly friendly, helpful and always smiling. I have never had a problem, ever. That being said, If you want the same experiences I have had all you have to do is a few things. 1. Don't bring in your items you want to mail and throw on the counter. 2. Bring your items boxed up, taped up and for gosh sakes already addressed. 3. Have your payment ready. 4. Don't complain about the price increase of .20 to mail your stuff across the country in 3 days for now around $8.00.......Seriously could you get your stuff there quicker or cheaper? If you follow these 4 simple things your time and mine in line will go fast and pleasant for everyone involved. I seen all this recently and still the folks at this post office still kept smiling. Keep up the good work you guys do and hang in there because I still need to get my stuff to New York in 3 days. read more

I went to go pick up a letter that was sent to my girlfriend. I brought in the pinkish slip that she designated me as her "agent". Turns out the carrier fucked up and it is restricted, so only she can pick it up. So after wasting two hours of my time today, she will have to leave work early. What a bunch of incompetent fucks. Apparently the postal service hires anyone. Oh, and don't bother complaining to the Post Master, she doesn't give a damn. read more

I haven't had any problems with the post office itself other than being the worst parking set up I have ever seen. I have had lots of issues with my mail being returned to sender as "undeliverable as addressed" when I know they were addressed right (from family who confirmed the address when they got it sent back to them). This most recent time I got a letter from my grandfather the same day they supposedly couldn't deliver my package. The letter was addressed without my apartment letter, the correct town spelling, and the wrong zip code but some how it still made it to me with no issue. I don't know if my carrier is being lazy or what but I'm really tired of this happening read more

This is the only post office I will ever go to again. Staff in Marysville are the nicest and quickest I've worked with.

This post office should be closed down workers are slowest ever no matter when they work like snails and could care less how and when they get to customers! I've been this area since 2009 and they have never changed. read more

I was in search of the three wise men Christmas stamp. The Everett post office did not have them. I stopped by this post office and they had them! There were two ladies working the counter and they were both very pleasant. There was a line but it went pretty fast. It was a pleasant visit! read more

My favorite post office to go to!! They are very nice and friendly. On Christmas Eve I missed a package delivery and the post office closed at 2PM. I got the notice at 1:30PM and the notice said I would have to wait until Dec 27 to pick up. I called the post office at 1:30PM and asked them if I could pick up the package and lucky the person who just delivered the mail just returned a few minutes before i called and they said I could come and pick it up. I was just so happy to be able to pick up the package in time for Christmas!! read more

Love this office! Great customer service at this Post Office. We appreciate all you do and offer Thank you

This is the best post office in Washington! Super helpful staff and friendly service! Top notch management, as well. Very clean, efficient and with a small, hometown feel. Love Marysville Post Office and clerks!!!! read more

I left my phone on top of my car and one of the post office drivers found it. Usually when someone else finds it you think it would be gone forever. But the usps lady that found it turned it on and gave us a phone call letting us know that it would be at the office after her shift was over they were all kind and its great to know that they are so good with your stuff even if its not there responsibility five stars thank you for returning my phone read more

I was trying to expedite a package to an FPO this morning. The woman at the counter was extremely helpful and patient with all of my questions about the paperwork and shipping time. Kudos on the stellar customer service! read more

Worst costumer service and the rudest employees! I called Friday afternoon wondering if my package was going to be in the mail since it said Friday delivery and I had been tracking it through their text updates. The guy was sort with me and said if it came in the morning it wouldn't go out until tomorrow. I was confused why it would have said Friday if that was the case but I accepted that and was going to wait. Then around 8 PM I get a text saying it was delivered at 2:36.. Well it was not because my fiancé got the mail 5 mins after it was put in the box. Panic set in because it was his custom made wedding band that I paid nicely for. I was tracking it like crazy. It was 2 day priority and insured (because they always mess up my deliveries.. Always) and guess what.. It happened again. So first thing in the morning I call and get a very rude and irritated woman who said they are very busy.. She told me they don't do text tracking so she had no idea what I was talking about. Well yes you do actually unless it was Santa sending me updates. Smh. I told her this was very very important and it needed to be dealt with if they delivered it to the wrong house. She said she doubted it and theft if very high and I should have things delivered to my mail box.. Yes I know that's why my fiancé was there when it came. Anyways she took my info and first said I would be lucky if I got called back before 4pm and tried making me feel bad saying she would have to call the driver on her day off. Oh gosh... So sorry! Well of course I WAS NEVER CALLED BACK! And guess what else.. Around noon my doorbell rings and I nice neighbor has my package that was in HIS mailbox. He said they have been doing this for years. Between my house, his and one other. We all have similar house numbers but NOT THE SAME! If you just start being careful and read this would stop happening. But no.. Because of carelessness I know have to invest in a PO box. Bull shit. You guys are the worst and I will be writing your manager. This was handled so poorly and I was talked to so rudely. read more

Open 8:30-5:30. Mon-Friday and 9:00-3:00 Saturday. Very busy Post Office but the line moves quickly. Clerks are knowledgeable, friendly and efficient. One of the best I've ever been to! read more

the service is not the best, they are in the customer service business and it stinks. they cram my mail box near the floor so I have to get on my knees to get the package out with the mail. they need to take classes on better customer service! read more