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US Post Office

1.8 (81 reviews)
Closed 9:00 am - 5:00 pm

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3 years ago

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11 months ago

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9 months ago

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1 year ago

Customer service this place fucking blows. I need 85 characters to submit a review so I'm typing this.

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3 years ago

It was fairly quick and staff was helpful. The downtown location is pretty much the best even when there is a line, the moves fairly quickly

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1 year ago

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Ask the Community - US Post Office

Review Highlights - US Post Office

The postal service always gets a bad rap but in my book they are much more efficient, cost effective and reliable than FedEx or UPS!

Mentioned in 4 reviews

Read more highlights

US Post Office - 2 open mailboxes

US Post Office

1.7(38 reviews)
6.1 mi

Some businesses/organizations start out great and then become utterly horrible…read more Y'all, I'm here to tell you that some places can do the opposite. The first year or two of living in Lake Stevens, I was terrified of going to the post office and had multiple pieces of mail and packages misdelivered, only to find the Postal Annex a black hole of unanswered phone calls. You could only file a missing package inquiry after a certain period of time, and when they finally called to follow up, would basically say "we can check but tbh it's very likely gone forever." THIS IS NO LONGER THE CASE. The staff working the counter at the Lake Stevens Post Office this past year (when I attempted to visit again) has been phenomenal. I can only remember Sheena by name, but have been helped by 3-4 different staff throughout the past several months and every single visit has been just stellar. They are SO patient, kind, and professional - especially as I have been attempting to start a small business and figure out the wonderful world of shipping items (which is stressful in and of itself). I haven't received neighbors' mail in a long time, and as far as I know, have received all of mine. I am so appreciative of the current staff and their hard work when they are still so slammed. Thank you for turning my visits from something of dread and panic, to something I actually (weirdly?) look forward to!

We have not been receiving mail for almost two weeks now. We have been trying to contact the Lake…read moreStevens Post Office to see what is going on, but the phone is either not working, is turned to 'silent', or no one there has the time or cares to answer the phone.

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US Post Office
US Post Office - Contents exposed I-5

Contents exposed I-5

US Post Office - 2 open mailboxes

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2 open mailboxes

US Post Office - package that was shipped by the counterperson

US Post Office

2.0(46 reviews)
6.7 mi

This post office sucks ass. Got here ten minutes after it opened and there is a line with only two…read more counter attendance. Granted there are customer problem child's with specific issues. Regardless this is something perhaps someone with experience can do quickly. This isn't the first time I've encountered this type of poor service from this post office. And you wonder why the USPS is going belly up. Minimum wage, minimum work ethic.

Horrible service. Accused me of attempted fraud…read more it was pouring rain,i had to lean the box against the wall to open the door. The corner got wet. She looked and said very loudly that "Im not accepting this package, because youre gonna file an insurance claim and im protecting our xxx " SERIOUSLY??? i've never had someone accuse me of something like this. The look on the customers faces (and the employee next to her) were equally shocked. She tried to say she didn't know what a "shift manager" was when i asked to speak with one for clarification.....She then said she would label it as "damaged" and accept it I took a picture after she said she was placing a "damaged" sticker on it....I'm sure it dried before the box left that office. I'm just not sure what our customer will think about this/Us This has to be THE absolute worst customer service EVER

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US Post Office
US Post Office - How can they lie and say front door was not accessible but i live in apartments. they are lazy and they are liars.

How can they lie and say front door was not accessible but i live in apartments. they are lazy and they are liars.

US Post Office - Usps operating hours says 24hrs...

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Usps operating hours says 24hrs...

US Post Office - postoffices - Updated June 2026

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