Best little store !! Always receive great service. Great place to mail packages . I highly recommend this mail store .

I had an issue with a UPS overnight letter that did not leave the store that same day. It was an unfortunate situation that apparently was in part due to the UPS driver that day. The manager of this business reviews the facts and called me personally to apologize for the situation and to extend a refund of the money I paid as a good gesture which definitely helped make a bad situation much better. I feel good to say this company does meet the standards of their mission statement. I will likely use them in the future as I can see they are a company that tries hard to serve their customers. read more

Mailbox Junction - Mailbox Junction, Marysville, WA - Notaries Near Me - Marysville, Washington

Well the owner lost 2 packages, after nearly a month of him not returning calls and his obedient naive young female employees apologizing for his behavior he canceled my box sending back kids Christmas presents a week and a half before Christmas. I had to call the police to retrieve the presents he was keeping. Seriously awful owner. Avoid this place lime the plague. I am filing a civil suit read more

Dropped off a prepaid return package that mysteriously got lost. Employees act like you're bothering them.

Every time I go in to mail off a package, everyone has been helpful and personable. This last time was to send out a package to Argentina and Callie was awesome! Only good things to say! read more

I have had a virtual mailbox here for 3 years. Staff here is more than excellent: superb. They are cooperative, helpful, polite, competent, responsive, reliable. I have never had a problem with their service and if a problem arises it is quickly resolved. I recommend them without reservation. read more

The guy tried charging me $50 for mailing a LETTER to Germany. I told him it didn't need to be express. He still insisted the cheapest price for mailing the letter would be a minimum of $50. I thought that was CRAZY, so I went to the post office, and they mailed it for me for $1.30. Not sure what this guy was thinking. read more

We had a very pleasant experience securing a box. The customer service was exceptional and efficient. I appreciate the convenience of having one stop for picking up and dropping off USPS, FedEx and UPS. The peace of mind that my packages are safe and secure is an added bonus. I would recommend their service. read more

I like the services this company offers .The owners nice people they have done great improvements. The only actual complaint i have is with in last few months Customer service is great except that younger girl is so spacey makes u feel like she not even paying attention to you or if she even hearing what u are saying to her its like did u get the address i just said to u and she has blank stare looking back at you then if she replies hard to hear what she said .Couple weeks ago she messed up my shipping address i was telling her twice and i was on my way to afternoon meeting that i just said never mind took my package left and went elsewhere after my meeting. I have used this place for all my shipping needs last 5 yrs but now if i see young girl i just go elsewhere. . read more

Friendly staff. They even stopped me from buying tape there and let me use their tape.

Could not agree more with the other review. One of my pet peeves is the door- opens outward (instead of swinging both ways) very difficult to open and wrestle when bringing packages. The sour lady just stays behind the counter and watches you struggle. Too bad the owner is super nice but because of the unhelpfulness of that lady and the occasionally young guy i am now avoiding the place as much as possible. I used to bring lots of packaging materials for them to use - no more, not if i have to fight my way in to do THEM favors. read more

I have had a mailbox here for 2 years. It is a store that will help you mail/ups/fedex anything. They sell packaging things. The back part is the store the front is personal mail boxes. There are 3 different employees here. The owner is a guy in his 50's (I think) who is super friendly. He helps me out to the car when I have too many packages and a baby, and a million magazines. He's always cheerful and nice. There is an older lady with grey hair, who always has a big smile and helped put a crib in the back of my car. Super sweet, and helpful. Then there is this kind of sour lady in her late 30's or early 40's. She pretty much just scowls at me. And is grumpy about any thing, like having to go in the back and find my packages, which is one of the most basic functions of her job. I always dread getting her help with anything. I would honestly prefer just strait up sass to a sour puss. In addition to that they close pretty early on week days, so I am always the one to get the mail, since they close before Husband gets home. I would give them 5 stars if they stayed open till 6:30 or 7, and if grumpy girl ever smiled, or just was generally nice. They do everything else pretty well. read more

I had to return a package and was expecting to be there for at least 5 minutes because I had to cut some paper and make a copy and buy some tape, but the gentleman behind the counter did everything for me and I was in and out within 2 minutes. AMAZING CUSTOMER SERVICE (: I will be sending my packages out through Mailbox Junction rather than the Post Office. read more

Excellently run shop. They do notoriety, they'll sell you a stamp, they will package parcels...excellent vibes, as well. Money well spent, here. read more