They were very helpful with my Amazon return, now I can easily scan and drop off without waiting in…read moreline, thanks ups!!

Staff is great at this location. I have used it for notary services, shipping packages, scanning…read moredocuments and last but not least returning Amazon packages. I love this new location. I go here over the Stanwood store I used to go too. It's easy to get to inside Safeway.

I have been a customer for nearly 16 years. Billy and his staff have always been first class…read more Great, friendly place to visit and use their services

Always friendly. Have been using this location for a couple years now and the staff have always…read morebeen courteous and I have never seen any unsatisfied customers upon entering. Will continue to use their services.

When I had to get a medication out to my child n another state with less than 2 hours notice, thru…read morehelped me. No FedEx nor UPS or USPS had the boxes, frozen gel packs to help me. I lost have called at least a dozen places and they all said they would help but I'd have to get my own frozen gel packs and styrofoam box to ship medication out. Pony Mailbox and Business Center had it all and they managed to ship out on time. Thanks to Annie the owner who also helped me save $30 value.

Never take for granted a great and reliable notary located in your neighborhood such as Pony…read moreMailbox & Business Center. The extended business hours, courteous staff, quick reply to quotes sent via Yelp, and available notary are all very appreciated. When needed I will definitely return, and recommend.

Best little store !! Always receive great service. Great place to mail packages . I highly…read morerecommend this mail store .

I had an issue with a UPS overnight letter that did not leave the store that same day. It was an…read moreunfortunate situation that apparently was in part due to the UPS driver that day. The manager of this business reviews the facts and called me personally to apologize for the situation and to extend a refund of the money I paid as a good gesture which definitely helped make a bad situation much better. I feel good to say this company does meet the standards of their mission statement. I will likely use them in the future as I can see they are a company that tries hard to serve their customers.

Staff is very friendly and helpful! We have used them to receive Amazon packages and also rented a…read moremailbox there.

I am specifically reviewing their notary services on behalf of my dad…read more My 70-year-old dad recently got in a minor car accident and is having to deal with insurance. His car was paid off so they ended up totaling it and he's now navigating the process of paperwork. He was unsure how to fill out his paperwork, and I guess brought the papers into the notary blank. She very kindly helped him through the process of filling out the paperwork, getting it notarized and getting it mailed off. I appreciate her kindness immensely and wanted to make sure it was acknowledged. My dads words: "Everything went well... The person was very nice and experienced... Explained everything and helped me fill out papers... The lady helping me was the Notary and knew all about what I had to do... She even knew how the mailing label was supposed to work... I was happy with the service..." So if anyone is looking for a notary on island this sounds like the lady you want to have helping you!

service and food was great ! Payton is our favorite server and she has always been very attentive…read moreto our table. positive attitudes all around, one of our favorite spots to go :)

The lady that owns the place is very kind and helpful. Helped me find best way and least expensive…read moreway to send over night. I recommend this local lady for your mail services

Today a package we were expecting got delivered and we got an email an hour and a half later with…read morea picture of the delivery. Luckily because we were able to check our neighbors door step we found our package. Likely our package was under the smaller package and both were dropped at neighbor. To all delivery drivers, we understand how pressured you are at this time of year especially but please check before leaving package to be sure it is in the correct address thank you

I brought in an Amazon return and an ancestry DNA kit to mail on the 30th of December and neither…read morepackage has been received by the respected companies, and now im out the money.

Store is clean and well kept. They were super helpful, welcoming and service was quick. It's really…read morea great option for drop offs too because they are one stop shop for all lot of carriers. Thank you for such a great experience!

I opened my mailbox here for my home-based business because they offer good price. For the past few…read moremonths, I was pleased with the service. My mail & packages are kept secure, and I got notified immediately when something arrives. I love having a real street address for my mailbox, and they accept deliveries from all carriers with no problems. I can also drop off or ship out my package in one location rather than making rounds to UPS, USPS, and Fedex. Convenient location & clean store. Highly recommended!

I was dreading having to ship my uncle's cremated remains overseas. It's not generally a quick…read moretransaction. There was a hiccup with the English translation on the address and district code but initially no one knew why the hiccup on the program not allowing it to generate a shipment label but no one was willing to go the extra mile at other mail facilities to help me figure out the root cause other than to rudely and abruptly turn me away. One person at the regular post office outrightly refused to wait on me when she saw me holding a box with a label indicating cremated material. The 2nd postal office's postmaster offered reluctantly to get back but never did. I was mildly annoyed to say the least. The staffs I ran into at the mail station were so helpful no matter how backed up they were. In two different instance when Phil and Kim helped me, they treated me with utmost dignity and respect. I found what the problem may be and decided to go back to the mail station given how nice Phil was the first time. Kim helped me the second time. She was also beyond kind and patient and the transaction went through smoothly after the address was corrected. I didn't care if I had to spend a bit more knowing I can trust them and rely on them to do the job without giving me more grief like the ones at the postal services nearby. If you have fedex and mailing needs, Phil and Kim are the best. I was so relieved after going to them. It was not that much more in cost. It's so worth it!

I used to do a lot of business with you but i am very disappointed that Kim is no longer working…read morethere. She was great with the customers and was so helpful in so many ways! Not sure why she is not there anymore but from talking with others that go there she is truly missed!!